Interview with Stacy Sherman Author, Speaker, and Podcast Host

From Embers To Excellence™

Dec 7 2022 • 40 mins

Stacy Sherman is a Corporate Executive at Liveops, and an award-winning keynote speaker, author, and podcaster focused on Doing Customer Experiences Right as a brand differentiator. She’s created a Heart & Science™ framework that accelerates loyalty, referrals, and revenue fueled by valued and empowered employees and customer service agents.

Stacy has held multiple leadership roles at major companies such as Verizon, Wilton Brands, AT&T, and Schindler Elevator. What differentiates Stacy from others is that she brings real-life examples and customer service experience best practices from being in the trenches! Others speak and write about CX from a purely academic view and short-term consulting projects, while Stacy is really walking the talk every day!