SG² Steve Gladen on Small Groups

Steve Gladen | Lumivoz

Small group leaders, pastors, and more discussing strategies for growth and community in church groups. The Small Group Network is an international ministry that equips churches to engage in deeper discipleship and community. read less
Religion & SpiritualityReligion & Spirituality

Episodes

Leading Up or Sucking up? How to lead up & lead out
Nov 1 2023
Leading Up or Sucking up? How to lead up & lead out
Do you need more small group leaders? How would you like to see an exponential increase of volunteers stepping up to serve in your church? Steve Gladen, Global Small Groups Pastor at Saddleback Church, pulls from his 25 years of small group ministry experience to encourage and equip listeners to lead healthier, growing and more effective small group ministries. In this episode, Steve is joined by co-host Derek and special guest pastor William Johnston of Saddleback church  who shares his top tried and true keys to creating a healthy ministry and staff culture. You are not going to want to miss this episode!Learn more about getting pastor buy in at https://smallgroupnetwork.com/pastorbuyin/Will's NotesIntroductionOur secular work culture has largely influenced our workplace interactionsSecular work culture shapes us in certain valuesEscapism: Working for the weekend. My real life starts when I leave work.Individualistic Results: My personal results are the upmost sign of success.Passive responsibility: I am just going to take care of what I need to do. We hand over ownership and leadership completely to a senior leader because we do not want deal with something or we are just lazy. The buck never stops with us      C.  Quickly provide alternativesGod wants our whole life to reflect him and flow together. While we can turn off our ministry as work minds. We live on mission for Jesus in all facets of life.We often do not know how to measure success well in church because it is challenging to quantify but our goal is for the Church, the Body of Christ to flourish, for people to meet Jesus, grow to spiritual maturity, serve other and live on mission for him. If it becomes my niche ministry or idea taking off, then we’ve missed it.Lastly, in the body of Christ we all have responsibility to each other and to live as God has created us. We have interactive mechanisms in our body that course correct when we are sick or even when we trip on shoe. It is the same in the body of Christ    II.  One of the symptom of these values is challenging or decaying staff cultures A large part of our jobs are people and the largest portion of time is spent with our staff.We are all different people with different personalities, strengths and weaknesses, hobbies, and work ideals.There is nothing new about people not getting along.Even Paul and Barnabus reached a point where they were like “Ya, I think I’m good”       B. We all want to enjoy our place of work.  We all want to enjoy the people we work with but it is hard.  III.    Who is to blame?If you are waiting for someone to make your workplace enjoyable, you are 50% of the problem. If you are sitting back, waiting, and complaining about what other people are not doing for you without doing anything about it, you are part of the problem.“We want our lead pastor to set the tone” “We want the denomination to do this” “If the board of directors said this”We think of certain people in authority as the one with the sole responsibility for our staff dynamics instead of thinking about our staff as something we have an equal part in. If your staff culture is poor, you are a piece of that pie.IV.  How do we course correct when we are not in the head chair?We need to reflect on: What do we want in a workplace? and What are steps I can do to help us get there? What things would you enjoy in your workplace and begin doing them?       B. There are some simple questions that I believe lead to crawl steps in building a staff that turns into a family. If we as ourselves this set of questions weekly, our staff culture will begin improving immediately.How can I make this time more fun, memorable, intentional?How much time am I spending with each staff member?When was the last time I ate a meal with each staff member in a setting of 4 or less people?When was the last time I asked them about their family?How much time am I in communal spaces or around other staff?When was the last time I followed up on something we talked about recently?What does each staff member want from our relationship? When was the last time I encouraged each staff member?       C. Walk Step IdeasHave an onboarding strategy for new staff.Taking them out to eat or bringing lunch inEvery week checking in on questions they haveInviting them and their spouse over for food or a game nightKnow everyone’s favorite drinkKnow their bdays and their family members BdaysIndividualized BDay giftsShow up to something that matters to them      D. Run StepsRelationship study about the correlation of long lasting relationship and unique joint experiencesGrand openingsCommunity EventsV. Building Trust with a SupervisorThe BasicsI typically hear people who want trust or an in with their senior leader to share challengesWe don’t think they are doing something correctlyThey are not taking our ideas      2.   We do not begin with the right intentions.We connect because we want somethingThis is never a ploy! If someone takes any of the next steps for their own gain instead of enjoying the people God has placed in your life. It will not be successful. These things done without a heart that sincerely wants to know the other person will probably leave you in the same situation.This is the difference between leading up and sucking upTrust with a senior leader begins with a basic friendshipI.  Well that is easy. And the answer to that thought is yes it is easyIt is interesting that most people in our churches desire time and closeness to the senior or lead pastor but when we get on a church staff and are a couple chairs down the table we stop taking initiative and believe everything should be initiated by that senior leader.So we sit back and wait for our senior leader to initiate and then become frustrated when our relationship does not look the way we want it.B. Making ChangesIn the conversation about building good staff relationship I gave clear next stepsI believe a healthy and sustainable relationship with your senior leader is more about posture.Questions that lead us to the right postureWhen was the last time you prayed for your campus pastor?When was the last time you asked about their kids?When was the last time you asked them out for dinner?When was the last time you asked if there is something you could take off their plate?When was the last time you just talked with no agenda?When was the last time you texted them about something happening in their life? C. Hard Conversations1. People are probably thinking “ok, now can I have a hard conversation with my supervisor?”2.        We always need to ask ourselves a set of questions before a conversation with a superior where we want to express concern, frustration, or
8 Steps to Successful Recruiting
Oct 4 2023
8 Steps to Successful Recruiting
Do you need more small group leaders? How would you like to see an exponential increase of volunteers stepping up to serve in your church? Steve Gladen, Global Small Groups Pastor at Saddleback Church, pulls from his 20+ years of small group ministry experience to encourage and equip listeners to lead healthier, growing and more effective small group ministries. In this episode, Steve is joined by co-host Derek and special guest John Shin (One of the Connections Pastors at Saddleback Church) who shares his 8 Steps to Successful Recruiting. You are not going to want to miss this episode!https://smallgroupnetwork.comNotes: 8 Steps to Successful Recruiting1) Write down your pain points (your needs for ministry volunteers)2) Think beyond the norm and get creative3) Pain Levels from Easy, Need, and Pain (and describing each level)4) Special Tip—Think about behind the scenes ministry (no interaction with people and ministry that involves lots of people engagement. You should try to recruit everyone and anyone to your ministry)5) 4 Step practical plan to recruit- Talk to people you know- Find out what they enjoy and don’t enjoy- Focus on their passion (No matter what they say here, get them to serve with you. Make up a role for them)- Recruit person for 1 time help or opportunity6 Always say thank you to your volunteers (cards, gifts, meals). Show appreciation7 Don’t let them get bored. Create a development pathway. Some volunteers maybe can take on more responsibility and leadership roles.8 Set a deadline to recruit. Nothing happens without deadlines ★ Support this podcast ★
7 Ways CRM Can Improve Discipleship!
Aug 2 2023
7 Ways CRM Can Improve Discipleship!
Steve Gladen, Global Small Groups Pastor at Saddleback Church, pulls from his 20+ years of small group ministry experience to encourage and equip listeners to lead healthier, growing and more effective small group ministries. In this episode, Steve is joined by co-host Derek and special guest Christina Dawson to talk about 7 ways CRM can Improve Discipleship. In this episode we break down the following: High Level PerspectivePersonalized ServiceCentral Repository of Information, accessible and sharableData InsightsTime is Our Most Precious CommodityContinual Improvement – adapt or dieSoul Food – nurturing relationships that foster growth and positive impactSHOW NOTES:1. High Level Perspective: - We're all in sales - it's just a question of "what's the product?"  - Clear vision & benefit statement - don't make people guess  - Concise, positive, fun, high energy, memorableEveryone's favorite subject: Themselves!! The more you know about them, the more impactful & engaging you will be. God's tool to move them beyond themselves-Small Groups (our product) - to fill the spiritual void they have from a broken relationship with God. Small Groups bring back (read Acts 2:42-47) community, Biblical knowledge, personal development (Discipleship), serving, evangelism and worship2. Personalized Service  Our world demands real time interaction with deep personalization  Personalization = You Care / You Understand Me = Credibility  Credibility is critical in a noisy, misguided world3. Central Repository of Information, accessible and sharable   A good memory is great but it isn't transferable or scalable (institutional Knowledge)  One source of information for all team members to access  Requires thoughtfulness on the required fields vs. optional fieldsStart small, think in terms of the bare essentials or Minimum Viable ProductToo Much Information or Layout / Architecture = can drown the initiativeShared information shows competence, increases confidence & greatly improves customer experiences4. Data InsightsAbility to spot trends - very powerful in driving outcomesMove from reactive to proactive - address issues earlier Cohorts & Patterns - ability to compare outcomes & experiences over timeIncrease personalization and value to customers / peopleCompetitive advantage - data can bring knowledge & knowledge is gold5. Time is Our Most Precious Commodity Use it wisely & maximize impact Don't waste other people's time - they will reward you through avoidance Learn through data analysis how to improve time management - adjust regularly Serve people with the method they prefer, it's not about what you want or like Focus on building the perfect day & week (activities done every day / week) Don't let things slip - if a day is subpar, make it up the following day6. Continual Improvement - adapt or die  Static approaches die no matter how great they are The world is changing, people are changing and the approach has to stay current Data analysis will spot trends, help reveal required adjustments and highlight areas of application (who or where I need to apply the adjustments)7. Soul Food - nurturing relationships that foster growth and positive impact People are attracted to ideas & other people that have a positive impact on them Align the interaction to provide value / positive impact with every touch Feedback is essential and needs to be regular from a diverse group Try to score or grade user experience or engagement - If you don't measure it, it's very difficult to monitor performance and spot changes (good or bad) ★ Support this podcast ★