In this episode, Wendy Liebmann talks to Justin Honaman, Head of Worldwide Retail & Consumer Goods Business Development for Amazon Web Services. They preview 2025, and what winning companies are doing – and need to do – to capitalize on the latest technology…and other things.
They discuss:
- The continuing tension around pricing.
- How AI is quickly becoming ingrained into the everyday business culture; from supply chain to CRM, ecommerce and marketing transformation
- The state and future of retail media
- How to leverage technology in new ways to drive personalization and loyalty
- In-store technology, including self-checkout, are being embraced.
- New ways for brands and retailers to collaborate
- The re-emergence – and dangers -- of silo-ism
- A call to action to get out from behind our desks to immerse ourselves beyond data, and categories, to see all the innovation and opportunity
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