The Australian Hairdressing Council

The AHC

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Turning online interactions into salon bookings
3d ago
Turning online interactions into salon bookings
Dialling the next generation of salons: The Concierge is on Line 1. We think you'd all agree owning a business would be SO much easier if we could just concentrate on doing hair and making our clients feel and look beautiful, and not have to worry about all the other hats we have to wear when we run a business. One of those hats is understanding the whole digital space - which not only can be pretty confusing and incredibly time consuming, but plagued with missed opportunities for your business if it's not being done well.If this rings a bell for you, you'll love today's guest on the AHC podcast.  Step into the service suite with Brayden Beavis and Your Salon Support (YSS), where they handle all things tech and digitalisation so you can focus on growth. Like the cordless phones of the '90s that freed us to move and multitask, YSS frees up your business from the complexities of digital marketing. Brayden has worked with leading salons in Australia that prioritise digital first, and have become luxury brands. This is achievable for you too.Brayden seamlessly bridges the gap between online buzz and in-salon success, offering tailored strategies to reach more revenue and pull in new clients. YSS can take all of those time consuming digital tasks off your hands so you can focus on your clients - emails, checking inventory, posting on social media, writing blogs, search engine optimisation, etc... They also build up your website, ensuring it's modern and high performing, converting new clients that are looking you up online and putting them into chairs in your salon. 🥂🛎️You can learn more about Brayden and YSS at:  https://yoursalonsupport.com/
How to manage personality types on your team
Apr 2 2024
How to manage personality types on your team
Do you ever wonder why you find some staff a breeze to manage, while others drive you C-R-A-Z-Y?Are you frustrated that what works to motivate one staff member does absolutely nothing for another?And why are some people naturally great at things that others find super challenging?Is it even possible to get very different personalities working harmoniously together?The answer is in understanding personality styles - the unique character traits and gifts that make us individuals. No personality is right or wrong or better than any other, but each comes with wonderful gifts and strengths (and a few extra ‘quirks’ we’ll call the ‘gift with purchase’).Understanding the core personality styles and learning to master your approaches with each can transform your relationships, unlock employee performance potential, and build cohesive cultures where everyone feels valued and appreciated.Settle in... You’re about to get the instruction manual that shows you how to manage everyone on your team and exactly why they are the way they are.No doubt, you’ll have a giggle, but you’ll also walk away a better, more empathetic and effective leader.Here is the online personality quiz that Kym refers to in this session to learn what personality type you are as well as your team members: https://richardstep.com/dope-personality-type-quiz/dope-bird-4-personality-types-test-questions-online-version/There is also a printable version here: https://drive.google.com/file/d/1XvwtJu_NLv840lNp7jRM-qhLOh7oFIp3/view?usp=sharing
How to effectively outsource your social media
Mar 17 2024
How to effectively outsource your social media
Today's guest on the AHC podcast is Christo Hall, co-founder of Basic Bananas, a marketing mentoring agency for small businesses. Christo and his team have assisted thousands of different businesses, including salons, over the years, to master their marketing and increase sales, and today we'll be talking about how to effectively outsource your social media.We're all time poor, right? But as a business owner, you're probably struggling to manage all of your daily tasks more than most. You might look after your businesses's social media yourself, but perhaps it's becoming a bit of a time-consuming chore, so you'd like to hand the reins over to someone else to manage it. But ensuring that the next person responsible for your socials gets it right can be downright challenging.When most business owners outsource or get a team member to implement their social media, what often happens is the person, the marketing agency, or even the in-house team member, can get your brand's tone of voice wrong, or sometimes they don't understand the industry. Maybe they make grammatical errors or choose the wrong images, or their wording just sounds wrong. Whatever the case, it can be very detrimental to your brand. So when that happens, what happens to your socials? You end up bringing it back in house and doing it yourself all over again, which can be a struggle for a time poor business owner. So how can you move your social media off your to-do list and get it right at the same time?Here's some great tips from Christo about how to do just that. And if you'd like to learn some other great marketing ideas from the team at Basic Bananas, visit their website here: https://www.basicbananas.com/
Introducing Curate Awards - the new competition that puts the spotlight on apprentices
Mar 4 2024
Introducing Curate Awards - the new competition that puts the spotlight on apprentices
Today's guest on the AHC podcast is Justin Pace, owner of Co & Pace Salon, incredible educator and colourist, and also current AHIA Creative Australian Hairdresser of the Year. When Justin won this award back in September last year, he said he felt very passionate about giving back to the industry, especially in the area of apprenticeships. And the result of that drive is the Curate Awards. Justin has created this unique competition platform to discover and celebrate Australia’s freshest urban and regional Apprentice talent through the delivery of exciting hair vision and creativity.The goal of CURATE Awards is to reinvigorate a sustainable industry by attracting, inspiring, and retaining a new generation of driven Apprentices whilst elevating the perception of hairdressing as an exciting career pathway.For Salon Owners and Directors CURATE Awards is a unique tool to motivate and guide Apprentices to enter the competitive arena for the first time and to shine a light on their salon. For Apprentices CURATE presents an unprecedented opportunity to develop their profile within the industry, along with winning epic prizes. HOW DOES CURATE AWARDS WORK?This digital competition is easily accessible for all Australian Apprentice hairdressers, simply requiring entrants to create a 2-minute video edit showcasing their cut and colour skills, or colour and style skills, then upload it to the CURATE Awards competition platform along with a few photos and forms.There are 4 CURATE Award Winners based on each of the award categories –Urban Cut and ColourUrban Colour and StyleRegional Cut and ColourRegional Colour and StyleCURATE PRIZES INCLUDE:A full-day photo shoot workshop for all four winners with Justin PaceTickets to the AHIA Creative Awards galaSingle-day passes to Hair FestivalCoverage in HAIRBIZ magazine and across Mocha Hair digital platformsA professional biography created in conjunction with Lily Blue CommunicationsAnd plenty more! KEY DATES:Entries open on 8th January.Entries due by 25th March.Finalists announced on  29th April.Winners announced on  27th MayCURATE is super easy to take part, and entries are OPEN NOW!Watch for more news and updates at www.curateawards.com, CurateAwardsForApprentices on Facebook and / or @curateawards on Instagram.
How e-Invoicing can prevent online hacking - Part 2
Jan 22 2024
How e-Invoicing can prevent online hacking - Part 2
Late last year we once again caught up with Natasha Bowett from the Australian Taxation Office for a second instalment on e-invoicing for small business, not long after Cybersecurity Month and NSW Small Business Month in October. Unfortunately, whilst awareness about cybersecurity has risen, so too have the number of scams targeting unsuspecting small business owners. The horror stories are seemingly endless! In case you missed our first podcast in June about e-invoicing, here is a short recap. Today most small businesses use email pdfs to send or receive invoices. This means that when you receive an invoice, it takes you or your business bookkeeper time to manually key or re-scan that invoice data into your business accounting software. Sounds familiar, right?Did you know that those email pdfs are also vulnerable to hackers, who can intercept and change the banking details so that they can get away with your hard earned dollars? When this happens, your customer can unknowingly pay your invoice straight into the bank account of scammers, which means you've lost that amount of money for good. Ouch!e-Invoicing is the new, standardised way to send and receive invoices via a secure network. Using this system, there is no more manually re-keying the data, and less chance of invoicing scams. Instead, as a buyer, your suppliers' invoices come straight into your accounting software, ready for you to check, approve,  and pay - just as you do today - but minus the risk.In this follow up podcast, Natasha once again chats with us to explain everything you need to know about e-Invoicing for your business.To learn more, visit: https://www.ato.gov.au/business/eInvoicing/
The evolution of hairdressing training
Dec 5 2023
The evolution of hairdressing training
Where is hairdressing training at today? Are the skills our apprentices learning relevant to client demand? Are we losing proficiency in fundamental techniques? Why are many of the new generation of hairdressers afraid of cutting? What has happened to hairdressing training and education over the years and how has it evolved? Today our guest is Anne Lederman, wife of the late Frank Burgermeestre, a renowned Melbourne hairdresser and former Australian Hairdresser of the Year, who was revered for his beautiful work and passion for education. Anne was a client of Frank's at high school and decided on a hairdressing career, completing a four year apprenticeship under his mentorship and sharing his passion for education. In the early 1980s Frank and Anne opened their first salon. They started weekly training of their staff as a way to establish a consistent service standard. The next 36 years working with and learning from Frank gave Anne the skills and expertise to train hundreds of hairdressers, both within their salons and the employees of other salons. Anne furthered her education, training at Vidal Sassoon in London and Mod's Hair in Paris. Today she continues to work as a business owner, salon hairdresser and trainer whilst formalising Frank Burgemeestre's cutting techniques to be sold as a training resource. Many of her clients have been with her since she was 17. Join the conversation as we chat to Anne about hairdressing training - then and now - and how we can proactively move forward to accelerate and improve our industry skills with education.
The Unwritten App for sole traders
Oct 2 2023
The Unwritten App for sole traders
If you're a solo operator hairdresser or barber, we get it - you're busy, right? Well if you can spare a few minutes to listen to this podcast, it just might make your professional life a lot easier and buy you back some valuable time in your schedule. Because today we're talking about a special app that was created just for independent solo operators - freelancers, mobile hairdressers, rent-a-chairs - basically any stylists who don't have staff.Unwritten is the only free app in the world built specifically for independent hairdressers (Indies), so you can say goodbye to complex and expensive software for good. It's packed with all the necessary features to run and grow a successful Indie hairdresser business. Today we are chatting to co-founder Rob Aubin and independent stylist/educator and Unwritten fan Katy Reeve, who give us the lowdown on all things Unwritten, and how it can make life easier for solo operators.Just some of Unwritten's benefits include:Time-saving: With Unwritten, you can manage your appointments and communicate with clients easily, saving you time and allowing you to focus on providing great service.Increased visibility: The app allows you to customise your profile and services, so clients can see what you offer and make informed decisions about their appointment. This feature helps you to stand out from other hairdressers and attract more clients.Secure payment: The app’s payment system is secure and easy to use, allowing you to receive payment directly from clients.Simplified scheduling: The app’s online booking system allows clients to book appointments with you directly, based on your availability. This means that you don’t have to worry about answering the phone or responding to messages while you’re with a client or during your time off.Improved customer service: With the app’s communication features, you can send reminders and notifications to clients, helping to improve customer service and reduce no-shows.Order stock without having to hold it: Choose from Unwritten products or a host of other brands. Products are delivered straight to your clients.Earn commissions from every Unwritten product you sell in its unique loyalty program.If you'd like to learn more about Unwritten, visit this link: https://pro.unwritten.hair/
Must-have legal documents for small business
Aug 22 2023
Must-have legal documents for small business
The Australian Hairdressing Council and Cherrypicka Legal Docs have collaborated to provide salon owners with a suite of easy to use legal docs to help overcome some of those tricky every day situations; to minimise your chance of disputes or bad reviews and to improve your customer experience.  Cherrypicka believes that everyone deserves access to quality legal docs irrespective of your budget.  Cherrypicka’s legal docs are delivered straight to your inbox. Available individually or as a custom pack, Cherrypicka is excited to announce the introduction of the following documents to our site tailored just for hairdressers:  Hair Salon Booking Terms – sets out all the key information about booking, deposits, payment, refunds, liability and moreWebsite Privacy Policy – tell your customers how you will use and hold their personal detailsHairdresser Risk Acknowledgement: - document your discussions before performing a tricky treatment or colourClient Break Up Letter -tell you clients nicely they need to seek services elsewhereSocial Media Influencer Agreement – don’t get burned by bad collabsClient Photo Ownership Policy: explain to employees and contractors how they can use photographs they take of your clients both during and after their employment endsRent a Room Agreement: rent additional space in your salon to freelancers who offer complementary services such as massage, nails or beauty? Get clear on the terms!Special offer: AHC and Cherrypicka are offering $50 off the Salon Premium Pack (bringing the price down to $349).  Please use code ahc-cherry at checkout.  Offer is available for 30 days only. You can access the pack here:https://cherrypicka.com.au/product/hairdresser-premium-pack/Follow Cherrypicka for special content tailored for the hairdressing industry:Instagram: @cherrypickadocsFacebook: https://www.facebook.com/cherrypickadocs
AHC The Schmooze Ep#7 - Gary Strachan, Deadly Hair Dude
Aug 8 2023
AHC The Schmooze Ep#7 - Gary Strachan, Deadly Hair Dude
Gary Strachan is a remarkable and inspirational human who is using his experience as a hairdresser and lawyer to bring opportunity and education to remote communities in outback Australia. He is the face behind 'Deadly Hair Dude', a unique program that was born out of a clear need for hairdressers in remote parts of the Northern Territory. Over 35,000 Indigenous people live across 150+ remote communities and homelands. Services others take for granted such as having a regular cut or colour are nowhere to be seen. In fact, many people in these regions have never had a haircut in their lives.After changing careers from a hairdresser to a lawyer, Gary quickly realised that he should be working to try prevent people entering the criminal system in the first place rather than being part of the aftermath punishment system. "That is when I decided to join my hairdressing and law skills together to create employment opportunities for young people to give them a purpose in life to build their self esteem and pride in their appearance. "There are approximately 76 remote Indigenous communities and 40 homelands without a hairdresser. It was clear that training multiple hairdressers in their own community was the answer to such a huge task/goal of having a hairdressing salon in each community.  Employment opportunities in remote communities are very limited.  Boredom, lack of pride and self-esteem leads to a range of anti-social behaviours including alcohol and drug use, domestic violence, youth suicide and mental health issues, all the results of limited opportunities."Deadly Hair Dude has conducted hairdressing training in 30 remote Indigenous community bail houses, youth detention centre, youth suicide programs, mental health programs, drug alcohol programs, school holiday programs, homelessness and many other community events. It's a program that changes lives.If you'd like to know more or be involved, you can get in touch at:  https://www.deadlyhairdude.com.au/