127 - Top 5 Guest Sentiment Trends of 2023

Suite Spot Podcast

Jan 31 2024 • 25 mins

In this episode, Suite Spot host Ryan Embree sits down with TMG Director of Product - Respond & Resolve™, Jackie Avery, to discuss the top 5 guest sentiment tags of 2023. It has become an annual tradition to take a look back each year and analyze which guest sentiment tags were mentioned the most and what aspects of the hotel guest experience resonated with travelers.