In this week's In-Ear Insights, Katie and Chris look back at the year that was. We looked at the impact of Twitter's change in leadership and Google's announcement that Universal Analytics is being discontinued. We also discussed the rise and fall of NFTs, Bitcoin and Web 3.0 technologies. We discussed the need to find a balance between being an early adopter of technology and a laggard. Finally, we discussed experiments that have been conducted to integrate OpenAI's GPT-3 language model into tools, to help with content creation.

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