Data Driven Leadership

Resultant

The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership a show brought to you by Resultant. read less
TechnologyTechnology

Episodes

Improving Student Outcomes Beyond the Classroom with ConnectIndy
Jan 15 2025
Improving Student Outcomes Beyond the Classroom with ConnectIndy
A student’s success depends on more than just academic learning; it’s also shaped by their health, access to enrichment opportunities, and the support of their family. In this episode, host Jess Carter is joined by Shaina Cavazos, director of the Office of Education Innovation at the Indianapolis Mayor's Office. They discuss ConnectIndy, a program adapted from Boston College’s City Connects. The program addresses outside factors affecting students' learning potential without putting that burden on teachers. Shaina discusses how every ConnectIndy school has a dedicated coordinator creating tailored plans to connect students and their families with the necessary resources, allowing teachers to focus on classroom instruction. She also highlights how ConnectIndy’s public data dashboard—the first of its kind for City Connects—empowers educators and enables policymakers to make decisions that benefit students holistically.   In this episode, you will learn: How ConnectIndy ensures that resources reach students who need them most Why a public dashboard fosters transparency and drives action How Indianapolis is using data to improve the education system   Things to listen for: (00:00) Introduction to the episode with guest Shaina Cavazos(03:14) How the City Connects program helps students and teachers(06:09) Early implementation of ConnectIndy(08:51) Empowering donors through ConnectIndy’s dashboard(14:52) Using concrete data to drive change(17:33) Data collection for individual student support plans(18:53) Longitudinal data and continuation of the City Connects program(20:59) Comparing data across different states and programs   Resources: ConnectIndy The Office of Education Innovation
REPLAY: How Data Is Enhancing the Fan Experience with Machelle Noel of the Texas Rangers Baseball Organization
Jan 1 2025
REPLAY: How Data Is Enhancing the Fan Experience with Machelle Noel of the Texas Rangers Baseball Organization
In this replay episode, Jess Carter and Resultant’s Data Modeler, Brittany Goodwin, discuss the importance of laying the right foundation for scalable data success. To start, one must ask the right questions and focus on strategy over tools in order to lay the groundwork for scalable, long-term success.  Their conversation sets the stage for insights from Resultant’s Client Success Leader, Brian Vinson, and Machelle Noel of the Texas Rangers Baseball Organization, whose experience mirrors these concepts. Michelle shares how the Rangers leveraged a Strategic Data Roadmap to prepare for their new, state-of-the-art ballpark. She reveals how starting with strategy enabled her team to integrate real-time data for concessions, ticketing, and operations, enhancing both fan experience and business outcomes.   In this episode, you will learn: The framework for building a scalable data model with analytics How to use data to address operational bottlenecks in real-time How a partner can transform your data strategy and outcomes   Things to listen for: (00:00) An introduction to the episode with Brittany Goodwin(04:00) Start with strategy before selecting tools(06:50) The importance of modular data models for scalability and efficiency(10:49) Finding quick wins with the right data (13:14) Scaling data analytics with the Texas Rangers Baseball Organization(16:27) Strategic data assessment with Resultant(20:14) Real-time reporting for game day operations (23:31) How data helped the Texas Ranges pivot during COVID-19 (27:09) Sharing key insights with stakeholders   Resources: A Lot Going on at the Moment: Data and Taylor Swift’s Eras Tour
How Colorado Is Transforming Whole-Person Health Through Social Health Information Exchange
Dec 4 2024
How Colorado Is Transforming Whole-Person Health Through Social Health Information Exchange
The healthcare system isn’t perfect, but through the use of tech and data, we can ease the patient experience and ensure critical information is available when needed most. In this episode, Colorado Lieutenant Governor Dianne Primavera and Director of the Office of eHealth Innovation Stephanie Pugliese discuss the implementation of Colorado’s Social Health Information Exchange (CoSHIE) network. They share the importance of seamless health data integration and cite use cases that enhance patient care, reduce administrative burdens, and improve health outcomes. Their collaborative approach respects local needs while building a statewide network to support communities across Colorado. Tune in to learn how data-driven health initiatives are transforming healthcare accessibility and helping Colorado set a national standard for whole-person health.   In this episode, you will learn: The social determinants of health and ways to address them Colorado’s approach to making statewide health data useful for community providers How to build trust and ensure security in data-sharing initiatives   Things to listen for: (00:00) An introduction to the episode with guests Stephanie Pugliese and Lt. Governor Dianne Primavera(04:16) Health IT for whole-person health(09:32) Colorado Social Health Information Exchange (CoSHIE)(16:05) The social determinants of health(19:44) Improving healthcare for vulnerable populations(23:18) The importance of trust in data-sharing agreements(27:17) Understanding the CoSHIE platform’s capabilities(30:22) How to stay motivated through complex data projects
Love at First Insight: How Data Teams Shape Customer Experience for Smart Growth, with Bumble’s Lina Mikolajczyk
Nov 6 2024
Love at First Insight: How Data Teams Shape Customer Experience for Smart Growth, with Bumble’s Lina Mikolajczyk
"Ultimately, the goal of a data team should be to have a direct stake in the company’s P&L." According to Lina Mikolajczyk, director of reporting and analytics at Bumble, data should play a role in driving real business impact.  In this episode, Lina shares her journey of transforming Bumble’s data team from a reactive service into a proactive force, empowering teams across the company with self-service tools and actionable insights. A key part of the transformation was building a data-driven culture, where leadership buy-in was critical to implementing changes across the organization. With leadership support, the advanced data analytics team evolved into strategic partners for the business. When you leverage data to its full potential, you can make smarter decisions, improve user experience, and measure impact in any industry.   In this episode, you will learn: The importance of leadership buy-in for innovation and changeStrategies for prioritizing and tracking data projectsHow to turn analysts into key problem solvers for business growth   Things to listen for: (00:00) An introduction to the episode with the guest, Lina Mikolajczyk(06:18) Advice for early-career data professionals(09:15) Bumble’s advanced data analytics team(11:11) Building a self-service data model for stakeholders(13:56) Assessing the impact of Bumble’s data team(19:49) The data maturity curve(22:37) Which projects should data teams prioritize?(26:01) Using data to drive true business value(28:16) How data and analytics help improve Bumble’s user experience   Resources: The Chief Data Officer’s Playbook, Carruthers and Jackson Scale at Speed, Velarde
The Power of Resilience: Leadership Lessons from Life's Toughest Battles
Oct 9 2024
The Power of Resilience: Leadership Lessons from Life's Toughest Battles
Some of the most valuable leadership lessons come from challenging life experiences. In this episode, host Jess Carter and producer Chelsea Gill get personal as they talk about battling cancer, from receiving their diagnosis to deciding on a treatment plan—and the way data played a part in their decisions. Now both in remission, Jess and Chelsea reflect on how their journeys have influenced their approach to leadership. They explore how paying attention to your body can help you make better choices. Through their experiences, they learned to be patient when making decisions, to consult with experts, and to trust their judgment—skills that carry over into work and life. This episode is a reminder that data is relevant everywhere, and listening to your body can significantly impact personal well-being and job performance.   In this episode, you will learn: How physical and emotional awareness can improve leadership skillsThe role of self-advocacy in pursuing better outcomes, whether for health or workThe importance of collecting multiple data points before finalizing a decision   Things to listen for: (00:00) An introduction to the episode with Chelsea and Jess(02:11) Chelsea and Jess’ diagnoses(05:42) How body awareness can help you as a leader(11:45) Advocating for yourself in both health and professional decisions(12:20) Collecting data on treatment and care(18:01) Why you should prepare for low-chance outcomes(22:45) Pause before making a decision(24:34) You have the ability to decide what’s best for you(29:29) Leadership lessons from battling cancer
Closing Workforce Gaps Through Data Sharing and a Skills Focus with John Pallasch
Sep 18 2024
Closing Workforce Gaps Through Data Sharing and a Skills Focus with John Pallasch
While many programs are designed to help job seekers, the lack of coordination between each initiative thwarts the impactful results everyone seeks. In this episode of the workforce miniseries, founder and CEO of One Workforce Solution, John Pallasch, talks with guest host Michael Schmierer about bringing together different state agencies for seamless service. Having worked for the U.S. Department of Labor and Kentucky’s Office of Employment and Training, John has unique, first-hand insights into how government offices can make it easier for people to access training and job opportunities. He shares examples of how coordinated data efforts can improve the user experience for citizens and remove obstacles to ensure effective delivery.   In this episode, you will learn: How fragmented workforce systems impact job seekersWhy data integration is key to unlocking better employment opportunitiesHow to adopt skill-based hiring and utilize AI for better job matching   Things to listen for: (00:00) An introduction to the episode with guest John Pallasch(01:50) The challenges of bringing together fragmented workforce systems(06:35) Successful state programs that serve job seekers(09:24) How to break down barriers and bureaucracy(15:54) Skills-based hiring and AI matching(21:40) An employer's role in workforce development(24:58) Serving candidates as one workforce   Resources: Alabama Talent Triad Workforce Innovation and Opportunity Act
Unlocking Human Connection in Data Storytelling with Christopher Chin
Aug 14 2024
Unlocking Human Connection in Data Storytelling with Christopher Chin
Have you ever wondered how to transform dry data into compelling stories that captivate your audience? Or how top leaders master the art of communication in data-driven environments? Good news—in this episode of Data-Driven Leadership, host Jess Carter sits down with returning guest Christopher Chin, a renowned leadership communication coach for data and tech professionals, to discuss just that. Christopher, the founder of The Hidden Speaker, shares his secrets to effective data storytelling, an essential skill for any leader facing complex challenges. He emphasizes why communication skills are more vital than ever, even in technically focused roles, and shares strategies for balancing technical expertise with soft skills to make your data presentations truly resonate. Christopher also shares his personal journey from shyness to confident speaker, offering valuable tips on mindset and daily improvements. By tuning in, you'll discover how to frame your presentations as compelling stories that reflect your organization's mission and connect with your audience on a human level.   In this episode, you will learn: Why it is crucial to weave data into compelling narratives that resonate with your team's human experiencesWhy you need to balance technical precision with soft skillsHow simplifying complex data for your audience clarifies your message and drives your desired outcomes   Things to listen for: [00:00] An introduction to the episode[06:13] A use case for data storytelling around what transportation students use to go to school[07:12] Why data must be tied to a human-centric mission[12:42] How data literacy empowers leaders to engage confidently[18:50] Overcoming shyness by reframing self-perception[23:16] Measurement challenges in learning and development[26:05] Discovering the power of your voice   Resources: Connect with Christopher on LinkedIn 6 Podcasts That’ll Upgrade Your Life
Ensuring Safe, Successful Learning Environments for Iowa’s Young Students through an Integrated Data System
Aug 7 2024
Ensuring Safe, Successful Learning Environments for Iowa’s Young Students through an Integrated Data System
Iowa has developed a unique ecosystem to set its children up for success. And what’s at the crux of that ecosystem? Data. Dr. Heather Rouse, associate professor of human development and family studies at Iowa State University, and Amanda Winslow, Early Childhood Iowa system facilitator at the Iowa Department of Health and Human Services, join guest host Curt Merlau to discuss how their partnership enabled informed decision-making for Iowa’s early childhood initiative. Heather and Amanda share the process of building an integrated data system. They explain why it was a crucial piece of their initiative, unlocking insights across various early childhood programs. They emphasize the importance of trust in any data-driven project and share how they have built trust with community partners throughout their initiative. Resources from this episode: Child Trends surveyEarly Childhood Iowa In this episode, you’ll learn: How integrated data systems enable better decision-makingWhy trusted partnerships are a vital part of data-driven leadershipThe importance of usability, trust, and data literacy Things to listen for: [06:30] The need for an integrated data system [14:30] What an integrated data system is [18:45] The importance of usability and trust [24:00] Promoting data literate communities [29:30] How Iowa’s integrated data system has enabled better decision-making
Harnessing Tennis Data to Grow the Sport and Ensure Longevity with Brooke Austin
Jul 31 2024
Harnessing Tennis Data to Grow the Sport and Ensure Longevity with Brooke Austin
For decades, the tennis industry lacked real-time data. Strategic decisions were made based on annual reports, creating lags in insights and inefficiencies. However, within a year United States Tennis Association Director of Digital Business Development Brooke Austin and her team initiated USTA Connect, a digital, data-driven platform gathering real-time data from players, retailers, and manufacturers. What seemed an insurmountable challenge evolved into an actionable game plan, benefiting not just the USTA but the entire tennis community. Resultant Engagement Manager Mary Catharine Grau also joins the episode. Here are some key takeaways from Mary Catharine and Brooke: 1. Align Data Strategy with Core Mission: Ensure your data strategy serves your overarching mission, whether enhancing customer experience, optimizing operations, or exploring new market opportunities. 2. Iterate and Adapt Quickly: Collect early feedback, adapt tools, and refine processes as you go. 3. Bridge Industries with Collaborative Data: Breaking down silos and fostering data-sharing relationships can lead to industry-wide advancements in any sector. Listen to the full conversation to hear the details about how USTA has developed a data-centric culture. In this episode, you will learn: How to harness the power of real-time data for decision-makingHow data can unite stakeholders toward a shared goalThe importance of re-evaluating data strategies based on user needs Things to listen for: [00:00] An introduction to the episode[04:43] USTA Connect revolutionizing tennis data[08:40] Evolution of USTA’s data collection[12:44] Aligning all stakeholders with a common goal[18:00] How launching new platforms can bring doubts[20:02] Data is versatile and essential for growth[23:02] Stay true to data strategy and prioritize purpose
How to Create Systemic Change for Equitable Opportunities in Education with Erin Mote
Jul 17 2024
How to Create Systemic Change for Equitable Opportunities in Education with Erin Mote
For education to be meaningful to students, we need to evolve education from a schooling system to a learning system. That requires modernization and uncommon alliances. In this episode, Erin Mote, the CEO of InnovateEDU who was also recently named District Administration Magazine's most influential and impactful leader and innovator in the K-12 Education Top 100, joins host Curt Merlau and co-host Mike Baur to discuss the transformative role of data and technology in education. Their conversation covers data interoperability, privacy, and inclusion, stressing the need for a holistic approach to leveraging technology in education. Erin explains how InnovateEDU catalyzes large-scale change by fostering collaborations between industry, nonprofits, and the public sector. She also shares how technology has drastically changed her son’s education. Creating modern infrastructure in education is more than a nice-to-have. It’s necessary to make students feel safe, known and loved. Data interoperability across state lines can make or break a student's school transition, especially for students who move frequently or require special accommodations. Erin’s insights highlight the need for modern data infrastructure in education and inspire leaders of all types to collaborate on data-driven strategies for meaningful change.   Resources from this episode: Savage Inequalities by Jonathan Kozol Assessing the Educational Data Movement by Philip J. PietyEdSafe AI AllianceProject Unicorn   In this episode, you will learn: How data interoperability enhances the effectiveness of the education systemHow uncommon alliances drive large-scale changeHow data can challenge bias and expand opportunities in education