On Crisis With Joanna Doven

Joanna Doven

In the age of ‘fake news,’ political discord, lightning-fast news cycles and social media shaming, it’s essential that all businesses understand crisis communications and have a plan in place. On Crisis, created and hosted by Joanna Doven, one of the U.S.’s youngest big city mayoral press secretaries, led communications for the 2009 G-20 Economic Summit and in 2013 founded a public relations firm, Premo Consultants. She has since helped some of the world’s largest companies, educational institutions and regional nonprofits navigate employee scandals, reinvent their brands, and glide through turbulent partisan backlash. Doven guest lectures at her alma mater, Carnegie Mellon, and serves as a guest talk show host on KDKA Radio, the world’s first radio station. On Crisis features Doven talking with leaders whose experiences with crisis management run the gamut from skillful leadership that led to better brand recognition to those whose mistakes resulted in dire consequences for the brands they serve. Doven unearths behind-the-scenes stories of real-time decision-making to take listeners inside the crisis, providing helpful takeaways that can be applied to any business plan. On Crisis also explores executives’ ‘aha’ moments, when personal crises helped spawn new perspectives and led to meaningful reinvention.
Episode 9 w/ Jeff Hahn, Owner and Principal, Hahn PublicEpisode 8 w/ Sean Hamill, Reporter, The Pittsburgh Post-GazetteEpisode 7 w/ Billie Jo Weyant, Executive Director of CAPSEAEpisode 6 w/ Chris Togneri, Pittsburgh's Public Information OfficerEpisode 5 w/ Gerardo Interiano & Faryl Ury of Aurora
Jan 19 2021
49 mins
Episode 4 w/ Allison Bentley, Former Zappos Director of Women's Fashion; Current VP of Sales, Marketing & Merchandising, Hemp SynergisticsEpisode 3 w/ Ira Weiss, Partner with Weiss Burkhardt Kramer
With a myriad of health regulations issued almost weekly, school districts are faced with conflicting obligations: educate all children, despite each one's varying needs in a remote environment; keep teachers safe, yet working; and close classrooms, but balance parents' demands to keep athletics games on. As cyber-charter school enrollment hits an all time high, public school districts competing against private schools and nearby districts for students [and their tax dollars] face the toughest challenge in controlling their respective futures: keeping children educated at all costs while also appeasing parents. Ira Weiss, partner with Weiss Burkhardt Kramer, is one of the nation's foremost legal minds in dealing with school district-related legal issues. Right now, his firm is representing over a dozen school districts. We discuss the importance of having a robust school district communications plan, especially right now -- "You can't build a plane and fly it at the same time," says Weiss -- and how school administrators should focus on serving special needs populations, or else face future lawsuits.    Ira Weiss is a nationally known public sector legal authority with across-the-board experience in municipal, education and tax law. He's the recipient of the President’s Award for Distinguished Career Achievement by the Pennsylvania School Boards Solicitors Association, was appointed to the Pennsylvania General Assembly’s Legislative Audit Advisory Commission, and served on the Board of Directors of the Education Policy and Leadership Center.
Dec 9 2020
49 mins
Episode 2 w/ Clearstead Senior Managing Director Mike ShebakEpisode 1 w/ Veteran Pulitzer Prize-Winning Reporter Rich Lord