PODCAST

Supervisor Skills: Secrets of Success

AEU LEAD

The effects of poor supervision in the workplace have never been more impactful or costly to the bottom line. Join Joe White of AEU LEAD as he explores the soft skills that matter most for front-line managers. Regardless of the industry, if your job performance is dependent upon the results of direct reports, this show is for you!
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The Five-Gen Era: What You Need to Know
The Five-Gen Era: What You Need to Know
Generational traits and characteristics are often referenced as a way of identifying those things that separate us. In a workplace setting, what matters most are strategies that can be used to build comradery and teamwork. In this episode, generational expert Cam Marston shares insights on ways to build teams and work as one through more effective leadership practices.View this episode on our website.About Cam MarstonCam is the leading expert on the impact of generational change and its impact on the workplace and marketplace. As an author, columnist, blogger, and lecturer, he imparts a clear understanding of how generational demographics are changing the landscape of business.  Marston and his firm, Generational Insights, have provided research and consultation on generational issues to hundreds of companies and professional groups, ranging from small businesses to multinational corporations, as well as major professional associations, for over 20 years.Marston’s books, articles, columns, and blog describe and analyze the major generations: Matures (born before 1946), Baby Boomers, (born 1946-64), Generation X (born 1965-79), Millennials (born 1980-2000), and iGen (born 2000+).  He explains how their generational workplace and marketplace preferences affect every aspect of business, including recruiting and retention, management and motivation, and sales and marketing.His two DVD training videos have been best sellers since 2005.  Marston’s training program, “Leading Multi-Generational Teams,” features the Gen-Flex® process which teaches leaders how to be flexible in their generational workplace preferences to get the best performance out of their teams. Cam's PublicationsMotivating The “What’s In It For Me?” Workforce (2005)Generational Insights (2010) Generational Selling Tactics That Work (2011) The Gen-Savvy Financial Advisor (2017)Where you can find CamWhat’s Working with Cam Marston podcast and radio showAlabama Public RadioFacebook, LinkedIn, Twitter======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Mar 16 2021
27 mins
Managing Change: What you Need to Know About Skills Transfer
Stanley X, a division of Stanley Black & Decker has positioned itself as a thought leader in learning innovations and is taking on some of the biggest challenges facing blue-collar industries today. In this episode, Rebecca Peredo, director of innovation for Stanley X, provides an overview of ways companies can stop the loss of valuable know-how typically associated with attrition and workforce turnover through the application of technology the division is bringing to market.View this episode on the AEU LEAD website.About Rebecca PeredoRebecca is the Director for Commercialization at Stanley X, the innovations hub of Stanley Black and Decker. Stanley X builds new ventures that drive positive change by addressing the right problems with open minds to enhance productivity and improve lives.Rebecca leads commercialization efforts of emerging technology in the Talent Solutions division of Stanley X and is responsible for customer success. Her background includes strategy development, change management, and continuous improvement in Facility Operations, Energy & Sustainability and Construction.Rebecca holds an MBA from Oxford University’s Saïd Business School and a BS in Industrial Engineering from Texas A&M University. She is passionate about diversity in technical fields and volunteers through the Taproot Foundation, Chicago Cares, and the National Girls Collaborative. In her free time, Rebecca enjoys traveling, competing in triathlons, and other outdoor sports.More about Stanley XStanley X WebsiteStanley X | DeepHow WebsiteStanley X | DeepHow on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Mar 29 2021
26 mins
Beyond Words: How to Reach Your Employees
Studies consistently show most managers lack the skills needed to effectively communicate with direct reports. Where this exists, employee engagement, operational performance, and customer satisfaction suffer as a result. In this session, Phillip Van Hooser offers practical guidance on ways managers can more effectively reach and communicate with employees.View this episode on the AEU LEAD website.About Phillip Van Hooser, MBA, CSP, CPAEWhen organizations want to create a culture of trust, teamwork and valued employee engagement, Phillip Van Hooser is the trusted advisor they can confidently turn to.  For more than 30 years, hundreds of U.S. companies and organizations have trusted Phil and his commonsense, results-driving leadership methods drawn from his high-pressure management roles in banking, manufacturing and consumer goods. An award-winning keynote speaker, leadership trainer and accomplished writer, Phil’s clear success plan is laid out in multiple books including We Need to Talk: Building Trust When Communicating Gets Critical.A Certified Speaking Professional, a member of the CPAE Speaker Hall of Fame, Phil is a 30+ year member, past president of the National Speakers Association, and is a recipient of the Cavett Award, NSA’s highest honor.  Where you can find PhilVan Hooser Associates, Inc.LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Apr 27 2021
27 mins
Soft Skills: What to Expect in Return
May 18 2021
27 mins
Basic Skills for New Managers: What Matters Most
The skills used to identify and select employees for promotion into management roles share little in common with those required for success as a supervisor or manager. For success, managers must have the ability to get work done through others. This isn’t a function of management, but a byproduct of leadership. In this episode, Steve Keating of LeadToday shares his perspective on the skills that matter most for new or recently promoted managers.View this episode on the AEU LEAD website.About Steve KeatingSteve Keating is recognized as a thought leader and authority on leadership, he is a highly acclaimed and in-demand presenter. He speaks dozens of times a year on topics related to leadership, customer service, business management, and sales growth. He is certified by Sales & Marketing Executives International as a Certified Professional Salesperson, Certified Sales Executive and Certified Marketing Executive. He has more than 30 years of sales and sales management experience, including 8 1/2 years with the Dale Carnegie organization selling, writing and presenting training in sales, customer service, public speaking, managing people, developing leadership skills and managing a business.Where to find Steve:LeadToday, Steve's personal blog with more than 1M subscribers@LeadToday on Twitter======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Jun 8 2021
30 mins
Going Above and Beyond: How to Motivate Your Team
Employee engagement is a strong indicator of a company’s success and directly reflects the relationship between managers and their direct reports. Join us as we talk with leadership expert Alyson Van Hooser about ways managers can more effectively communicate and connect with employees.View this episode on the AEU LEAD website.About AlysonAlyson Van Hooser is a Kentucky based Author, Keynote Speaker, and Leadership Trainer with Van Hooser Associates, Inc.  Alyson’s tough beginnings, personal leadership experience in the foodservice, retail, and finance industries, and serving as an elected City Councilwoman — all by the age of 30 — helped her uncover the crux of success in today's world. Alyson works throughout the country and within numerous industries to help leaders bridge the gaps that exist within individuals and teams which cause negative results in performance, retention, and engagement results. Alyson’s leadership development work guides organizations and individuals to master the nitty-gritty, practical actions necessary in order to crush their goals!Where you can find Alysonhttps://www.linkedin.com/in/alysonvanhooservanhooser.com======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Jun 29 2021
24 mins
Giving Feedback: Your Guide to SuccessHow to Make JSAs Part of Your Pre-shift Planning
In a wide range of labor-dependent industries, frontline managers routinely meet with employees at the start of the day to discuss workflow priorities and to highlight matters of importance. Often, when activities involve unusual or non-routine tasks, safety planning is an essential part of these pre-shift meetings. In this episode, AEU LEAD director and SOS podcast host Joe White outlines steps used to conduct a job safety analysis (JSA) and highlights the importance of focusing on risks associated with identified hazards. View this episode on the AEU LEAD website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedInaeulead.com/contact======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Aug 10 2021
8 mins
Want to Get Promoted? Here’s How
Aug 31 2021
18 mins
Workers' Compensation: Cost or Competitive Advantage?
Workers' compensation is widely regarded as a non-discretionary expense. For some, it’s an unfortunate cost of doing business that adversely impacts the bottom line. For others, however, it’s a means of differentiating yourself from industry peers. In this episode, we spoke with Crystal Jones, a senior underwriter with The American Equity Underwriters, to explore practical ways mid and front-line managers can help reduce workers' compensation costs as a means of gaining a competitive advantage where it historically may not have existed. View this episode on the AEU LEAD website. About CrystalCrystal Jones joined The American Equity Underwriters, Inc. in January 2011 and serves as a Senior Underwriter. She works as both a USL&H and State Act underwriter as the State Act program works in conjunction with the USL&H coverage to offer companion coverage. Prior to joining AEU, Crystal worked for a local insurance agency. Crystal received her bachelor’s degree from the University of South Alabama in Communications with a minor in Sociology. She has earned both the Certified Insurance Service Representative (CISR) and Commercial Lines Coverage Specialist (CLCS) designations and was named a 40 Under 40 Award recipient at the 2020 Inland Marine Expo.  Where you can find CrystalCrystal on Linkedin======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Sep 21 2021
23 mins
Mental Health: Guidance for Helping Employees in Need
According to a National Safety Council report, only one out of every of two employers prepare their managers to recognize and appropriately respond to mental health needs. At a time when stress, anxiety, and workplace burnout are at an all-time high, the need for resources has never been greater. In this episode, Dr. Dustin Keller, CEO of Camelot Care Centers and Vice President of products for Pathways at Work, provides basic guidance for helping employees in need with practical strategies anyone can use.View this episode on the AEU LEAD website.About Dustin Keller, Ph.D., LPC-MHSPDustin received his Ph.D. in Psychology from Northcentral University and is a Licensed Professional Counselor-Mental Health Service Provider and a National Certified Counselor.  He received his undergraduate degree from Austin Peay State University and his Masters in Educational Psychology and Counselor Education from Tennessee Technological University.  He is certified as an expert from the American Academy of Experts in Traumatic Stress.Dustin is now serving as the Chief Executive Officer for Camelot in Tennessee providing leadership and strategic development. He is also an adjunct professor in psychology at Belmont University having previously instructed at Tennessee Technological University, Lambuth University and University of Phoenix. He has served as the Council on Children’s Mental Health Director with the Tennessee Commission on Children and Youth, the Project Director for the Tennessee Lives Count Project and has been a Lead Specialized Crisis Counselor with Youth Villages. Working in a part-time private practice, he has worked with a variety of clients from children and families, couples, and older adults. Dustin has served on various non-profit boards including Tennessee Alliance for Children and Families, Nashville Public Radio, March of Dimes and Mediation Services.  He currently serves as the Past President for the Tennessee Conference on Social Welfare. Dustin regularly conducts trainings and workshops on a variety of issues including, leadership development, employee and personal motivation, mental health, children and youth, and suicide prevention. He currently lives with his wife and six-year-old son in Nashville, TN.Where you can find DustinDustin on LinkedInDustin's posts on Pathways' blog======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Oct 12 2021
26 mins
Employee Feedback: A Tool for Growth & Development
Providing employees feedback is important to their ongoing growth and development. Unfortunately, only 30% routinely receive it and among those – most feel the information provided by their manager is either negative or too vague to be valuable. The process of engaging with employees for targeted development is neither complex nor difficult. In this episode, our host Joe White discusses what matters most and highlights the means by which follow-up and support can most effectively be provided.View this episode on the AEU LEAD website. About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedInaeulead.com/contact======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Nov 2 2021
5 mins
Five Things Managers of Generation Z Employees Should Be Doing
By 2025, one-quarter of all employees will be from Gen Z. Throughout the remainder of this decade, their numbers will steadily increase as a growing percentage of the workforce. With this transition, companies must reexamine communication practices and cultural attributes to better align with the values and preferences of this emerging generation. Among the list of priorities, supervisors and managers must develop the skills needed to effectively engage and work with Gen Z direct reports. In this SoS short episode, AEU LEAD's Joe White offers five suggestions for things frontline managers should be doing daily to improve working relations with your junior-most employees.   View this episode on the AEU LEAD website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedInaeulead.com/contact======================Supervisor Skills: Secrets of Success is a production of AEU LEAD. With 60 years of combined industry experience, our supervisor training program gives mid-level managers the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company. Find AEU LEAD: aeulead.com | Linkedin | Facebook
Jan 4 2022
8 mins

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