Facility Voices

David Trask, National Director, ARC Facilities

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.

Your host is David Trask, National Director and Industry Speaker at ARC Facilities.

David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!

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Episodes

Women in Facilities: Putting People First in Facilities Management
Sep 21 2024
Women in Facilities: Putting People First in Facilities Management
In this episode from our "Women in Facilities" series, Maria O'Callaghan-Cassidy, Senior Associate Vice President of Campus Operations at University of Richmond, discusses the evolving landscape of facilities management. She emphasizes the importance of flexibility and ongoing education amid labor shortages and job mobility. Maria recommends pursuing certifications like CFM and FMP, and getting involved in organizations such as IFMA to enhance career growth.She encourages women to seek mentorship, embrace feedback, and actively drive their careers. Maria highlights the significance of building relationships within the industry and taking charge of one’s professional journey, capturing the excitement and challenges in facilities management today and showcasing the potential for meaningful careers in the field.Tune in to hear more insights from Maria and celebrate the strides women are making in facilities management.--------------------------------------------------------------------------------------------------------------------Maria O’Callaghan-Cassidy CFM, SFP, an accomplished and strategic leader with 20+ years of operations, facilities and planning experience, is a frequent guest speaker for operational innovation and sustainability. She is the Senior AVP of Campus Operations at the University of Richmond where she oversees facilities planning, design and construction, dining and business services.  She is the current chair of Woman in Facilities Management (WIFM  and is the vice chair of the International Facilities Management Association Academic Facilities Council (IFMA AFC).  She also serves as the vice president  of the local IFMA RVA chapter, fostering professional development.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Exploring The Huntington: Pandemic Impact, Sustainability, and Career Development in Facilities Management
Sep 14 2024
Exploring The Huntington: Pandemic Impact, Sustainability, and Career Development in Facilities Management
In this episode of Facility Voices, we’re joined by Tom Polansky, Vice President for Operations and Facilities at The Huntington. Tom shares his unique career path, starting as an architect and eventually discovering his passion for managing teams and aligning campus visions with built environments. He talks about the complexities of overseeing a diverse site like The Huntington, which includes a world-class library, art museum, and botanical gardens. Tom explains the challenges of managing both old and new systems across the 207-acre campus, with a focus on the critical role of environmental controls in preserving priceless collections. He highlights how his team carefully monitors and adjusts these systems to protect rare artifacts, ensuring optimal conditions for each unique space. Tom also discusses the importance of sustainability efforts on campus and how they integrate modern technology with historic preservation. His insights provide a valuable look into the delicate balance required to manage such a culturally and historically rich facility.--------------------------------------------------------------------------------------------------------------------Tom Polansky is Vice President for Operations and Facilities at the Huntington Library, Art Museum, and Library, where he leads master planning, operational sustainability, and campus construction. Tom holds a master’s degree in architecture from the University of Virginia. He has been with The Huntington since 2021 after eight years in a similar position at Occidental College. Tom serves on the boards of the South Pasadena Preservation Foundation and the South Pasadena Senior Center. He’s been fortunate to be able to support institutions with firm commitments to preserving their architectural heritage in the service of their missions.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Navigating Team Challenges and Cultivating Excellence
Sep 6 2024
Navigating Team Challenges and Cultivating Excellence
In this episode of Facility Voices, David Trask sits down with Taj Sharma, founder and CEO of Convergence, to discuss the evolving challenges and opportunities in the facilities management industry. Taj, with over 35 years of experience operating facilities for companies like Amazon, Google, and Facebook, shares his insights on how to empower teams in the field. He highlights the importance of skilled professionals, the impact of evolving technology, and how strategic planning is key to addressing the current labor shortage in the industry. Taj also touches on the significant shifts in the labor market, especially in skilled trades, post-pandemic. Taj and David discuss the challenges organizations face in replacing long-term employees who have either retired or moved on to new opportunities, and the need for strategic planning to capture and retain institutional knowledge. Don't miss this engaging conversation on the future of facilities and the critical role of both technology and people in shaping it. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Women in Facilities: Attracting Women to Careers in Facilities
Aug 30 2024
Women in Facilities: Attracting Women to Careers in Facilities
In this episode of Facility Voices, David Trask welcomes Julie Brown, Vice President of Industries and Customer Value at Johnson Controls, as part of the Women in Facilities series, where she shares insights into her dynamic role supporting field operations and shaping the company's strategic direction through customer feedback.Julie takes us through the rich history of Johnson Controls, highlighting its 140-year legacy as a leader in building systems and innovation. She discusses her career journey, emphasizing the importance of understanding market trends and implementing strategies that align with customer needs. Julie also explores the evolving challenges in the facilities industry, particularly the importance of attracting diverse talent, including women, to meet the growing demand for skilled professionals.This episode offers a unique perspective into the complexities of facilities management, the innovative approaches at Johnson Controls, and the critical role of mission-driven work in healthcare and beyond. Julie’s insights are invaluable for anyone looking to understand the future of the industry and the importance of diversity in shaping its direction.--------------------------------------------------------------------------------------------------------------------Julie Brown, a dedicated leader at Johnson Controls, is deeply rooted in the daily lives of her customers, blending a worldly perspective with hands-on experience. With a background influenced by her family's trade heritage, Julie spends her days enhancing the support provided by field service technicians. She thrives on solving real-world problems, advocating for innovative building technologies, and mentoring the next generation in the industry. Passionate about empowering women and promoting sustainability, Julie is inspired by business leaders like Satya Nadella and Mary Slagle Zappone. Outside of work, she enjoys wilderness canoeing, international travel, and reading. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Unlocking the Future: Insights on Sustainability, AI, and Emerging Trends in Facilities Management
Aug 23 2024
Unlocking the Future: Insights on Sustainability, AI, and Emerging Trends in Facilities Management
In this episode of Facility Voices Dean Stanberry, the Past-Chair of the Global Board of Directors at the International Facility Management Association (IFMA), shares his his evolution from IT guy to facility management leader, highlighting the "accidental profession" story that led him to oversee millions of square feet of administrative space and data centers. He explores the evolution of IFMA, the importance of professional credentials in facility management, and the growing focus on sustainability and decarbonization in the industry. Dean also discusses the challenges of adapting to climate change, the significance of lifelong learning in facility management, and the critical role of leadership in driving energy efficiency. Tune in to hear Dean's insights on the future of facility management, the impact of AI and technology on the industry, and the ongoing efforts to address skilled trade shortages.--------------------------------------------------------------------------------------------------------------------Dean has more than 20 years of broad-based experience in facility management, real estate portfolio management, process and quality improvement, procurement, workplace services, program and project management, space and occupancy planning, sustainability, information systems implementation, and critical environment operations.He is an active industry advocate, serving on the IFMA Foundation Board of Trustees, is past chair of the Sustainability Community, and Government Affairs Committee. Dean is currently Chair of IFMA’s Global Board of Directors.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Game-Day Gold: Key Takeaways in Stadium Operations, Event Management and Guest Experience
Aug 16 2024
Game-Day Gold: Key Takeaways in Stadium Operations, Event Management and Guest Experience
In this episode of Facility Voices, David Trask is joined by Fletcher Coffman, Senior Director of Operations at the Washington Commanders. Fletcher shares insights into his role, overseeing engineering, facilities, logistics, and more within the organization. They discuss the Commanders' recent transition to a new ownership group and the exciting improvements in store for the team. Fletcher highlights the importance of enhancing the fan experience and community impact as the team prepares for the future.Fletcher also talks about the unique challenges of managing a stadium that hosts a wide variety of events, from NFL games to major concerts, and the meticulous planning involved in ensuring every event runs smoothly. Whether it's coordinating with local law enforcement or preparing for a back-to-back concert weekend, Fletcher's team is always working to improve the experience for event atendees. Tune in to learn more about the behind-the-scenes efforts that keep a major sports venue running and the future plans for the Washington Commanders.--------------------------------------------------------------------------------------------------------------------Fletcher Coffman has an extensive background in operations and facilities management. With experience at various organizations such as Washington Commanders, The George Washington University, City of Round Rock, and West Virginia University Student Recreation Center, Fletcher has held roles such as Senior Director of Operations, Director of Athletics Facilities, and Director of Operations. Fletcher holds a Master of Science in Sport Administration/Management from West Virginia University and a Bachelor of Arts in Sport Administration/Management from Bethany College.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 3: Training
Aug 10 2024
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 3: Training
Scott Ployer, President & CEO of the National Property Management Strategies Group, concludes our "Start Now" series with the third and final part. In this episode, Scott focuses on the crucial aspect of training for facilities teams.He underscores the importance of comprehensive training in emergency management, highlighting common challenges organizations face and detailing the essential OSHA-mandated safety training requirements. Scott discusses the significance of meticulous documentation and effective risk assessments, offering practical advice on prioritizing training based on specific risks and past incidents.Additionally, Scott delves into the growing emphasis on mental health in the workplace, providing insights into how companies can better support their employees' well-being. Covering topics from OSHA compliance to mindfulness in the workplace, this episode offers invaluable guidance for facility managers aiming to enhance their emergency preparedness and support their teams.--------------------------------------------------------------------------------------------------------------------Scott Ployer is a seasoned real estate and property management executive with 36 years of experience in managing residential, commercial, industrial, office, and government properties. He has a proven track record of implementing cost-saving initiatives and serving in high-responsibility roles, including as a Receiver’s Administrator for the U.S. Bankruptcy Court and federal banks. Ployer holds numerous industry-specific certifications and licenses, showcasing his extensive expertise and commitment to excellence.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Exploring Facilities Management Through Facilithon
Aug 6 2024
Exploring Facilities Management Through Facilithon
In today’s episode David sits down with the two winners of the 2024 Facilithon Competition: Anderson Reynolds, the first-place national finalist in the high school division, and Toby Styron, the first-place national finalist in the post-secondary division.Anderson, fresh out of high school, shares how his diverse educational experiences, including participation in SkillsUSA and various construction programs, led him to excel in Facilithon. Toby, currently enrolled in the electromechanical technology course at Texas State Technical College, talks about how his early work experiences and the encouragement from his instructors steered him towards facilities management.In the Facilithon Competition, participants from across the country are challenged to respond to real-world facilities management scenarios. Anderson and Toby discuss their experiences tackling problems ranging from financial planning for amusement parks to emergency responses in hospital settings. They highlight the importance of quick thinking, comprehensive knowledge, and the support of mentors in navigating these challenges.Join us as we discuss the valuable lessons learned from these experiences, the excitement of competing at the national level, and how these young leaders plan to apply their skills in their future careers. Whether it's managing a hospital's fire sprinkler system or finding innovative solutions for an amusement park, Anderson and Toby's stories demonstrate the diverse and dynamic world of facilities management.--------------------------------------------------------------------------------------------------------------------Anderson Reynolds graduated from high school in the Denver Metro area in the spring of 2024. Throughout high school he participated in leadership, career exploration, and CTE programs, including a construction management program and later SkillsUSA. Through these programs he has acquired certifications in construction safety and sustainability, while representing his community as the state secretary for SkillsUSA Colorado from 2023-2024, where he attended two SkillsUSA national conferences as a competitor. At the 2024 national conference, he participated in Facilithon, where he took gold in the high school division.--------------------------------------------------------------------------------------------------------------------Toby Styron Jr. from Roscoe, West Texas, began working at 12 at Day Sign Co. in Abilene, learning business and leadership under Jake Day's mentorship. His diverse career includes roles as a foreman, welder, plumber, jailer, and contractor. The first in his family to graduate high school and college, he earned degrees from Texas State Technical College Sweetwater and Texas Tech University. Initially pursuing a medical career, Toby found his passion in the trades, mastering welding. With experiences across the country, he is proud of his achievements and dedicated to inspiring others to strive for their best. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 2: Insurance
Jul 30 2024
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 2: Insurance
In part two of our series, "Start Now: A Guide to Building or Enhancing Your Emergency Management Program," Scott Ployer, President and CEO of National Property Management Strategies Group, explores the vital role of insurance in facilities management.With insurance premiums skyrocketing, Scott offers strategies to help companies mitigate these costs by fostering a safety-first culture and conducting thorough risk assessments. He highlights the importance of regularly updating standard operating procedures and leveraging resources from insurance carriers to minimize claims and enhance safety programs.Scott’s insights offer actionable advice to help you stay ahead of potential risks and ensure your organization is ready for any crisis.  Discover how climate change impacts insurance, the benefits of voluntary risk assessments, and best practices for updating company policies annually. --------------------------------------------------------------------------------------------------------------------Scott Ployer is a seasoned real estate and property management executive with 36 years of experience in managing residential, commercial, industrial, office, and government properties. He has a proven track record of implementing cost-saving initiatives and serving in high-responsibility roles, including as a Receiver’s Administrator for the U.S. Bankruptcy Court and federal banks. Ployer holds numerous industry-specific certifications and licenses, showcasing his extensive expertise and commitment to excellence.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Empowering Facilities Management through Trade Schools, FCAs, and Sustainability
Jul 18 2024
Empowering Facilities Management through Trade Schools, FCAs, and Sustainability
In this episode, we chat with Sean Tracy, the Director of Facilities at AdventHealth Castle Rock. With 20 years in healthcare facilities management, Sean takes us through his career journey, from trade school to spearheading sustainability efforts. He explains why trade schools are so valuable and how Facility Condition Assessments (FCA) help in planning for the future.Sean shares the innovative measures he's implementing to reduce energy use, including solar and wind energy. He also describes how grants can support sustainability projects and the benefits of adopting electric vehicles for energy efficiency. With a forward-looking vision for the industry, Sean emphasizes the importance of proactive sustainability practices and the crucial role of facilities teams. Tune in for an engaging look at the future of healthcare facilities management and sustainability.--------------------------------------------------------------------------------------------------------------------Sean Tracy has 20 years’ experience in healthcare facilities management and is currently the facilities director at Castle Rock Adventist Hospital. Sean holds a bachelor’s in healthcare administrations from Colorado State University and is currently finishing his master’s degree. Sean is also a Certified Healthcare Facilities Manager through the American Society of Healthcare and serves as this year’s president for the Colorado Association of Healthcare Engineers and Directors. He is passionate about providing a facility that provides a high level of care while increasing sustainability.   Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 1: OSHA
Jul 17 2024
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 1: OSHA
In this special three-part series, "Start Now: A Guide to Building or Enhancing Your Emergency Management Program," Scott Ployer, President and CEO at National Property Management Strategies Group, provides valuable insights and practical advice for Facilities Managers across industries. In the first episode, Scott delves into the essential role of OSHA, discussing its functions, the latest updates for 2024, and tips for maintaining workplace safety. Listeners will learn about new reporting methodologies, addressing workplace violence, the importance of reporting near misses, and the difference between hard hats and safety helmets. This series is a must-listen for facility managers and safety professionals looking to enhance their emergency management programs. Tune in and stay informed on the latest in occupational safety.--------------------------------------------------------------------------------------------------------------------Scott Ployer is a seasoned real estate and property management executive with 36 years of experience in managing residential, commercial, industrial, office, and government properties. He has a proven track record of implementing cost-saving initiatives and serving in high-responsibility roles, including as a Receiver’s Administrator for the U.S. Bankruptcy Court and federal banks. Ployer holds numerous industry-specific certifications and licenses, showcasing his extensive expertise and commitment to excellence.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Setting the Bar in Facilities: A Profile in Excellence with the Juilliard School
Jul 15 2024
Setting the Bar in Facilities: A Profile in Excellence with the Juilliard School
In today's discussion, Paul Sutter, Associate Vice President of Facilities and Capital Projects at the Julliard School, takes us behind the scenes at this world-renowned performing arts education institution.From overseeing a vast array of facilities within Lincoln Center to maintaining impeccable standards for students and staff, Paul shares his journey from golf course superintendent to managing one of the most prestigious arts institutions globally.Discover how Juilliard's facilities team tackles unique challenges, such as maintaining acoustical perfection in practice rooms and creatively repurposing spaces to meet the institution's growing needs. Gain insights into their innovative approach to facilities management, where they balance the demands of a vibrant arts campus within an historic urban environment.Whether you're involved in facilities management or simply fascinated by the inner workings of iconic institutions, Facility Voices provides a behind-the-scenes look at the critical role facilities play in supporting excellence in education and the arts.--------------------------------------------------------------------------------------------------------------------Paul Sutter is the Associate Vice President for Facilities and Capital Projects at the Juilliard School, where he oversees the management of its facilities and capital departments. With three decades of experience, Paul has expertly handled a diverse range of non-profit facilities, including the renowned Brooklyn Bridge Park and the historic Park Avenue Armory. His extensive background in managing world-class urban parks and cultural institutions uniquely positions him to support the Juilliard School, the premier performing arts school globally. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Reimagining Resilience: A Contemporary Approach to Emergency Management & Business Continuity
Jul 8 2024
Reimagining Resilience: A Contemporary Approach to Emergency Management & Business Continuity
In this episode, David sits down with Dr. Walter Lamar, Executive Director of Health, Safety, and Environmental for the University of Miami Health Care System. Dr. Lamar shares his extensive background in emergency management and public health, providing a unique perspective on managing safety functions across diverse communities in South Florida. Learn about the innovative approaches Dr. Lamar and his team employ to ensure the safety and well-being of thousands of employees and patients, the importance of effective communication in emergency situations, and the critical role of business continuity in healthcare. From discussing the impact of AI on emergency management to exploring the differences between disaster response, emergency management, and business continuity, this episode is packed with valuable insights for anyone involved in facility management and emergency planning. Tune in to learn how to think differently about safety, coordination, and collaboration in the ever-evolving world of facility management.--------------------------------------------------------------------------------------------------------------------Dr. Lamar, Ph.D. in Public Safety with a specialization in Emergency Management, is a Certified Emergency Disaster Professional (CEDP) and Master Business Continuity Professional (MBCP). As Executive Director of Occupational Health, Safety, and Compliance for the University of Miami Health System, he oversees health, safety, and continuity compliance across UHealth facilities in South Florida. He has extensive experience in Business Continuity, Emergency Management, and Risk Management and has played a key role in major federal regulatory inspections. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Safety First: Fostering a Culture of Continuous Safety in the Workplace
Jun 28 2024
Safety First: Fostering a Culture of Continuous Safety in the Workplace
In this episode, David is joined by Scott Ployer, President and CEO of National Property Management Strategies Group. Scott shares his 38-year journey in facilities management, construction, development, and safety, along with insights into his consultancy work with various organizations on strategic planning, process improvement, and safety programs.Scott emphasizes the significance of embedding safety within company culture, highlighting how a proactive approach can mitigate risks and enhance overall operational efficiency. Scott provides practical tips for maintaining a safe and compliant workplace, drawing from his extensive experience in managing diverse facilities.Tune in for an engaging and informative discussion on all things facilities management, and learn how to elevate your organization’s safety standards and operational excellence.--------------------------------------------------------------------------------------------------------------------Scott Ployer is a seasoned real estate and property management executive with 36 years of experience in managing residential, commercial, industrial, office, and government properties. He has a proven track record of implementing cost-saving initiatives and serving in high-responsibility roles, including as a Receiver’s Administrator for the U.S. Bankruptcy Court and federal banks. Ployer holds numerous industry-specific certifications and licenses, showcasing his extensive expertise and commitment to excellence. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Facilities Maintenance Software: Empowering Your Team for Success
Jun 21 2024
Facilities Maintenance Software: Empowering Your Team for Success
Maria Johnson, a seasoned leader in the restaurant facilities and construction industry, shares her inspiring journey from emigrating from Venezuela to the United States as a child, witnessing her parents' hard work, and pursuing her own career in the restaurant and retail industry. Rising from a secretary to VP of Development, Maria emphasizes the importance of education, determination, and leveraging opportunities.Maria and David explore the complexities of implementing CMMS platforms in facilities management. Maria offers practical advice on selecting the right system, emphasizing the need for thorough vetting, training, and ongoing support. She highlights the benefits of CMMS platforms in tracking asset lifecycles, scheduling maintenance, and improving operational efficiency. They discuss the challenges companies face with outdated systems and the importance of adaptability and vendor collaboration.Throughout the conversation, Maria underscores the necessity of setting up systems for success and maintaining open communication with all stakeholders. This episode is packed with valuable insights for anyone in facilities management looking to optimize their processes and embrace modern technologies.-------------------------------------------------------------------------------------------------------------Maria Johnson is an accomplished construction and facilities executive with over 25 years of experience in the restaurant and retail industry. Born in Venezuela and raised in the U.S., she drew inspiration from her parents' sacrifices and hard work in minimum-wage jobs. Maria began her career as a secretary and steadily rose to the role of VP of Development. Her dedication to fostering organizational growth, rebranding, and infrastructure maintenance has been a driving force throughout her career.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Adapting to Change: Navigating the Dynamics of a Hybrid Workforce and Unlocking the Vital Role of Facilities Teams
Jun 17 2024
Adapting to Change: Navigating the Dynamics of a Hybrid Workforce and Unlocking the Vital Role of Facilities Teams
Leni Rivera, Owner of WorkplaceXperience, takes Facility Voices listeners on a compelling journey from her beginnings as an actor with a degree from NYU to her current role as a workplace experience advocate. With a background in the performing arts, Leni developed a deep understanding of human behavior, a skill she seamlessly transitioned into creating environments that support people. Her career has taken took her around the globe, from managing interior design companies in the UAE to overseeing real estate development in Dubai and managing workplace experience for a pharmaceutical giant in the Philippines. Throughout her journey, Leni witnessed the profound impact of physical environments on people's well-being and productivity. Her passion for workplace experience led her to advocate for greater recognition of workplace functions and the importance of cohesive workplace strategies. Leni shares insights on the evolving role of facility managers, the challenges of hybrid work environments, and the importance of community and collaboration in the facilities management industry. You won't want to miss this episode!  ------------------------------------------------------------------------------------------------------------ Leni Rivera is a Workplace Experience author, speaker, and industry advocate. She has appeared on NBC and Fox News, and in publications like Forbes and Reworked. Rivera is a frequent guest on radio shows, podcasts, and at corporate events and conferences, including IFMA’s World Workplace in 2022 and 2023. In 2023, she co-launched the Workplace Experience Training Program, an online platform aimed at highlighting the importance of Workplace Experience and empowering Facility Professionals globally. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Balancing Patient Safety and Cost Efficiency: Harnessing Code Compliance for Quality Care and Savings
Jun 7 2024
Balancing Patient Safety and Cost Efficiency: Harnessing Code Compliance for Quality Care and Savings
In today's episode, David sits down with Josh Bracket, the System Regulatory Director of Facilities Services at Banner Health.Josh shares his unique journey from being an EMT driver to leading regulatory efforts at one of the most innovative healthcare systems in the U.S. He discusses the crucial role of code flexibility and risk assessments in achieving significant cost savings without compromising patient safety and highlights how continuous evaluation and cross-training are vital to effective facilities management.Additionally, Josh explores the impact of innovative strategies and a unified approach to patient safety, embodied in Banner Health's commitment to "Sophia," their named model patient. This dedication drives operational efficiency and enhances the quality of care.Whether you're in healthcare, facilities management, or simply interested in learning from the best, this episode is packed with insights and practical examples that underscore the importance of proactive and informed facilities management.------------------------------------------------------------------------------------------------------------- Joshua Brackett, PE, SASHE, CHFM is the System Regulatory Director of Facilities Operations at Banner Health, offering expertise in health care facilities management, fire protection, and regulatory compliance. With a background in fire protection design and extensive experience in regulatory affairs, he has contributed to national standards committees and co-founded Legacy FM, focusing on empowering facility management teams through education and training programs. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Maximizing Maintenance Efficiency: A Deep Dive into In-House vs. Outsourced Strategies
Jun 3 2024
Maximizing Maintenance Efficiency: A Deep Dive into In-House vs. Outsourced Strategies
In today's episode, David is joined by Mike Smith, Senior Facilities Maintenance Manager at Saddle Creek Logistics Services.  Mike's journey in maintenance began as an Air Force Mechanic, where he honed his skills keeping crucial equipment operational and efficient. From there, he transitioned into his current role, where he oversees the maintenance operations for Saddle Creek Logistics Services. Mike shares the nuances of the facilities management industry, contrasting the dynamics of outsourcing and in-house maintenance. He explains the different strategies he employs to optimize workforce efficiency and achieve significant cost savings, shedding light on the tactical approaches that drive success in this critical aspect of operations. Don't miss out on this engaging conversation about real-world facilities management experiences and the insights shared by industry experts like Mike Smith. -------------------------------------------------------------------------------------------------------------Mike Smith, Senior Facilities Maintenance Manager at Saddle Creek Logistics Services, is an experienced professional adept at overseeing maintenance operations in manufacturing facilities across Texas. Skilled in Predictive and Reliability maintenance strategies, he ensures cost-effective, timely, and high-quality service delivery. Currently pursuing CMRP certification to further enhance his expertise, Mike is recognized for his exceptional organizational skills, attention to detail, and adept problem-solving abilities.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Empowering Education: Harnessing Grants for Sustainable Transformation in Long-Term Facilities Development
May 24 2024
Empowering Education: Harnessing Grants for Sustainable Transformation in Long-Term Facilities Development
In this episode of Facility Voices, David sits down with Dr. Louis Fletcher, Executive Director for Facilities and Operations at School District 49 in Colorado Springs. Dr. Fletcher, with his extensive background in the Air Force and higher education, provides invaluable insights into the multifaceted role of facilities management in education.From dealing with snow delays to tackling deferred maintenance, Dr. Fletcher discusses the challenges and innovations shaping the landscape of facilities management. Learn how his district is leveraging grants and forging partnerships to enhance energy efficiency, modernize security systems, and plan for the future.This episode provides a compelling exploration of the behind-the-scenes efforts that keep our schools safe, functional, and ready to inspire the next generation.-------------------------------------------------------------------------------------------------------------Dr. Louis L. Fletcher, Executive Director of Facilities and Operations for El Paso County Colorado School District 49, oversees various departments serving 28,000 PK-12 students. Prior roles include CEO for Troy University's Western Region and a 20-year tenure as a United States Air Force officer, culminating in founding the Advanced Space Operations School in Colorado Springs.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
Optimizing Quality of Life: The Impact of Facilities Management
May 17 2024
Optimizing Quality of Life: The Impact of Facilities Management
This week David is joined by Melissa Petracca, Facilities Manager, and Jim Campoli, Senior Director of Operations and Services at Matheny Medical and Education Center. Melissa and Jim share their unique journeys into facilities management, detailing the complexities and challenges they face at Matheny, a 101-bed specialty hospital and special needs school in New Jersey. Hear how Melissa grew from front desk receptionist to Facilities Manager, confronting the distinctive operational challenges of an aging structure initially intended as a school, and discover how Jim utilizes his over 40 years of experience managing large, complex facilities to ensure his team is meeting the specialized needs of Matheny's medically complex patients. Learn about the innovative solutions they employ to manage budget constraints as a nonprofit, the importance of adaptive technologies in enhancing patient freedom, and the critical role of hands-on field experience in effective facilities management. Whether you're a seasoned FM professional or new to the field, Melissa and Jim's insights offer valuable lessons on problem-solving, creative budgeting, and maintaining high standards of care in a specialized environment.-------------------------------------------------------------------------------------------------------------Melissa Petracca is the Facilities Manager for the Matheny Medical and Educational Center.  Melissa has been with Matheny for eight years and is a dedicated operations professional. She has guided the organization through various Joint Commission and Department of Health surveys, as well as assisting in Capital Planning efforts.  Melissa enjoys problem solving and enacting processes that result in greater efficiencies so that her direct reports may perform their jobs better.-------------------------------------------------------------------------------------------------------------Jim Campoli is the Senior Director of Operations & Services at Matheny Medical and Educational Center. With extensive experience managing up to 9,000,000 square feet of healthcare, education, and research facilities, Jim has overseen both union and non-union teams of 8 to 500 people. He has helped over 50 employees advance to supervisory roles, emphasizing talent, outcomes, and dedication.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.