Ben sits down with Phil Jones, author of Exactly What to Say: The Magic Words for Influence and Impact.

If you have ever found yourself lost for words, or have come away from a conversation without the result you are looking for, Phil's wisdom delivers you both principles and exact examples to allow you to grow your confidence in conversation.

Phil's lessons are applicable in business and to many of life’s big moments. Whether looking to secure a job, close the sale, or help a friend, or loved one see things from another point of view – the ability to influence others is a universal skill.

To learn more about Phil Jones visit, https://www.philmjones.com/exactly/