CARE MATTERS Podcast

Centre for Care

Care is a complex and important issue that affects everyone at some point in their life. The Centre for Care provides accessible evidence on care to inform changes that could improve the lives of millions of people. In the CARE MATTERS podcast, our researchers welcome experts in the field and those giving or receiving care to discuss crucial issues in social care, as we collectively attempt to make a positive difference to how care is experienced and provided. Produced by Dan Williamson at the University of Sheffield. read less
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Episodes

Elevating home care: a new provider challenges perceptions
Dec 18 2023
Elevating home care: a new provider challenges perceptions
Centre for Care Researcher, Duncan Fisher, hosts Suliyat O'Balogun in this episode, which looks at established perceptions of home care provision, and how these perceptions inspired Suliyat to start her own home care business with a different model, with focus on sustainability, recruitment and retention, values and work place culture. They also discuss migration and individual care biographies, looking at Suliyat's journey into social work. About our guest Suliyat O'Balogun qualified as a Social Worker in 2014. Between then and 2019, she worked in a Hospital Discharge Team based at the Luton and Dunstable Hospital.  In 2019, Suliyat moved to a Local Authority based in the South East of England, where she worked with adults over 18 years old, with physical, learning disabilities/difficulties and mental health issues. During this period, she managed a social work team, where she was responsible for overseeing the team’s operational needs, practice quality, KPIs and managing financial budgets. Suliyat was also involved in the recruitment process, including interviewing possible candidates, organising induction plans and subsequently, reviewing performance of team members regularly.  In 2023, Suliyat opened up a domiciliary care agency called This is Homecare.   -------- Learn more about our research on the Centre for Care website here: https://centreforcare.ac.uk/ The CARE MATTERS Podcast is produced by Dan Williamson at the Centre for Care. ---Intro/outro music: Music: https://www.purple-planet.com is licensed under CC BY-SA 3.0
Reflections on ’A gloriously ordinary life’: In conversation with Baroness Andrews
Mar 23 2023
Reflections on ’A gloriously ordinary life’: In conversation with Baroness Andrews
Reflections on ’A gloriously ordinary life’: In conversation with Baroness Andrews  ---- The House of Lords Adult Social Care Committee has been looking into what needs to change to create a fair, resilient and sustainable care system that better enables everyone to ‘live an ordinary life’, and in so doing, to have greater choice and control over their lives.   This episode is a reflection, in Baroness Andrews' own words, on the recent report published by the Committee, 'A “gloriously ordinary life’’: spotlight on adult social care’. The report included evidence submitted by colleagues at the Centre for Care, including Kate Hamblin, who hosts this episode. The Baroness gives a first hand account on the workings behind the report, how crucial research helped shape it, and how those with lived experience were central to its creation and successful reception.  About Baroness Andrews  Baroness Andrews is Chair of the House of Lords Adult Social Care Committee. Baroness Andrews was a Government Whip and Spokesperson in the House of Lords for Health, Work and Pensions, and Education and Skills from 2003 to 2005, before becoming Parliamentary Under Secretary of State at the Department for Communities and Local Government from 2005 to 2009. From 2009 to 2013, she was the Chair of English Heritage.  ---- Read the report ‘A “gloriously ordinary life’’: spotlight on adult social care’ Read Kate Hamblin's commentary on the report here: https://centreforcare.ac.uk/commentary/2022/12/reflections-a-gloriously-ordinary-life/ ---- Learn more about our research on the Centre for Care website here: https://centreforcare.ac.uk/ The CARE MATTERS Podcast is produced by Dan Williamson at the Centre for Care. ---Intro/outro music: Music: https://www.purple-planet.com is licensed under CC BY-SA 3.0 Gain/fade effects applied --- Baroness Andrews' profile picture is provided by the https://members.parliament.uk/ website and licensed under a Attribution 3.0 Unported (CC BY 3.0) Image has been cropped.
The EU Care Strategy: a watershed moment for unpaid carers and care workers across Europe?
Jan 26 2023
The EU Care Strategy: a watershed moment for unpaid carers and care workers across Europe?
The EU Care Strategy: a watershed moment for unpaid carers and care workers across Europe? In this episode of the podcast we’re discussing the new EU Care Strategy, which was formally adopted by the European Commission in December 2022. Becky Driscoll, one of our Research Associates, is joined by guests Stecy Yghemonos and Zoe Hughes.  Stecy shares his insights as the Executive Director of Eurocarers, a pan-European organisation which was closely involved in advocating for what the Strategy should include in order to improve the wellbeing of unpaid carers and properly value caregiving. Zoe is Senior Policy and Research Officer at Care Alliance Ireland, and shares her perspective from one of the EU member states which will now turn its attention to implementing the recommendations in the Strategy.  We discuss why it matters to have an EU-wide strategy - what value will it add to the piles of strategy papers produced in different countries? Where is it most likely to have an influence, and could this extend to non-member states such as the UK? What are some of the core values and commitments that are most exciting to see included? Finally, we examine some of the issues which would benefit from re-framing and our hopes for the first stage of implementation. ----- Learn more about our research on the Centre for Care website here: https://centreforcare.ac.uk/ The CARE MATTERS Podcast is produced by Dan Williamson at the Centre for Care. ---Intro/outro music: Music: https://www.purple-planet.com is licensed under CC BY-SA 3.0 Gain/fade effects applied
The Invisibilities of Social Care: perspectives from unpaid carers
Dec 8 2022
The Invisibilities of Social Care: perspectives from unpaid carers
This episode of the CARE MATTERS podcast is dedicated to Katie Mountcastle 1967-2022. A much loved and missed daughter, sister and friend. The Invisibilities of Social Care: perspectives from unpaid carers To coincide with the publication of the House of Lords report, To coincide with the House of Lords report published today- A “gloriously ordinary life’’: spotlight on adult social care- we are pleased to release a new podcast episode, looking at some of the invisibilities of social care from the perspective of unpaid carers. The Centre for Care Impact Specialist, Dr Rachael Black, met with unpaid carers Liz Naylor and Chris Sterry to discuss the 'invisibilities' of Social Care. Drawing on their experiences, they explore the misunderstandings and stigma attached to Social Care and share their thoughts on how Social Care could be changed to improve wellbeing amongst those giving or receiving care. About our guests Liz Naylor is a full-time unpaid carer and sits on the equality objectives panel and the expert panel of Sheffield Carers Centre. Chris Sterry is an unpaid carer and trustee of Sheffield Mencap and Gateway Chris also sits on the expert panel of Sheffield Carers Centre.   Learn more about our research on the Centre for Care website here: https://centreforcare.ac.uk/ The CARE MATTERS Podcast is produced by Dan Williamson at the Centre for Care. ---Intro/outro music: Music: https://www.purple-planet.com is licensed under CC BY-SA 3.0 Gain/fade effects applied
CARE MATTERS: Improving Adult Care Together, Part 2
May 4 2022
CARE MATTERS: Improving Adult Care Together, Part 2
We are pleased to bring you a two-part episode, hosted by IMPACT Director, Jon Glasby, focussing on the work being done in IMPACT (IMProving Adult Care Together), the new UK centre for implementing evidence in adult social care.  Funded, by the ESRC and the Health Foundation, with £15m over nearly 7 years, IMPACT seeks to help evidence of what works get used in practice to make a difference to services, and hence to people’s lives.  "We believe that good care isn’t about services, but about having a life – and that evidence can play a key part in achieving this vision." The University of Sheffield is a partner in IMPACT. IMPACT draws on knowledge gained from different types of research, the lived experience of people using services and carers, and the practice knowledge of social care staff.     Part 2   Jon Glasby (Host) Jon is a qualified social worker by background, and works as Professor of Health and Social Care at the University of Birmingham.  He is Director of IMPACT. Click here to learn more at Jon's profile page at the University of Birmingham.   Clenton Farquharson MBE Clenton is a disabled person with lived experience who draws upon health and social care. Clenton employs his own Personal Assistance, and he looks after his mum's personal budget which his mum uses for her own personal assistance. He is Chair of the Think Local Act Personal (click here to learn more) programme board, and member of the Coalition for Personalised Care. He is also a member of the Social Care Sector COVID-19 Stakeholder Group which will ensure that concerted and determined action continues to be taken to reduce the risk of transmission of COVID-19 in the sector, both for those who rely on care and support and the social care workforce. Clenton was named in Disability News Services’ list of influential disabled people and listed in the top 50 of HSJ’s most influential Black, Asian and minority ethnic people in health. He was also voted top social care leader in the recent Social Care Top 30 awards hosted by Care Talk magazine. Karen Hedge As National Director for Scottish Care (click here to learn more), Karen is working to shape the future of social care but is frustrated by the failure of traditional research to move beyond the ‘proof of concept’ stage. She believes IMPACT offers an exciting opportunity to reconsider our approach to evidence implementation by recognising the value and capability of the social care sector. Creating the conditions for real collaboration, critically including those who work in and access care and support, will allow us to move not only to research implementation but embedding. She brings over 20 years sector experience from frontline to Board level, and a passion for evidencing impact in outcomes for people. ------ The CARE MATTERS Podcast is produced by Dan Williamson at the Centre for Care. CIRCLE website: http://circle.group.shef.ac.uk/ ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied
CARE MATTERS: Improving Adult Care Together, Part 1
May 4 2022
CARE MATTERS: Improving Adult Care Together, Part 1
We are pleased to bring you a two-part episode, hosted by IMPACT Director, Jon Glasby, focussing on the work being done in IMPACT (IMProving Adult Care Together), the new UK centre for implementing evidence in adult social care.  Funded, by the ESRC and the Health Foundation, with £15m over nearly 7 years, IMPACT seeks to help evidence of what works get used in practice to make a difference to services, and hence to people’s lives.  "We believe that good care isn’t about services, but about having a life – and that evidence can play a key part in achieving this vision." The University of Sheffield is a partner in IMPACT. IMPACT draws on knowledge gained from different types of research, the lived experience of people using services and carers, and the practice knowledge of social care staff.   Part one Jon Glasby (Host) Jon is a qualified social worker by background, and works as Professor of Health and Social Care at the University of Birmingham.  He is Director of IMPACT. Click here to learn more at Jon's profile page at the University of Birmingham. Karen McCormick  Karen is parent to you a young adult with an intellectual disability who draws on social care. Karen contributed to the work of the Northern Ireland IMPACT assembly in the design phase through her lived experience contributions to the temporary co-production advisory panel and is now Lived Experience Engagement Lead for IMPACT.  Karen's LinkedIn Profile: www.linkedin.com/in/karenmccormickincharge Twitter: @InCharge_HQ & @killaney Terry Davies  Terry is an IMPACT Assembly member for Wales and is a person of lived experience, employed by West Wales Action for Mental Health (click here to visit their website). Obert Tawodzera  Obert is a Research Fellow at the University of Birmingham and IMPACT’s Project Officer. He completed his PhD at Sheffield University and was part of the Sustainable Care programme led by Professor Sue Yeandle. ------ CIRCLE website: http://circle.group.shef.ac.uk/ The CARE MATTERS Podcast is produced by Dan Williamson at the Centre for Care. ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied
CARE MATTERS: The right to be me
Apr 6 2022
CARE MATTERS: The right to be me
Maria Cheshire-Allen (Researcher, at Swansea University) is joined by Irene Mortimer, (Swansea Carers Centre) and Jude Dale, (Dementia Friendly Swansea) to discuss how the concept of wellbeing as an enduring ideal defining what it means to live a ‘good life’ interacts with how care in older age is understood and experienced.  Together, they reflect on whether, and how the concept translates into everyday experience or the ‘right to be me’ for family carers of older people living with dementia. About Maria Cheshire-Allen Maria is a qualitative researcher working at the Centre for Ageing and Dementia Research (CADR)- click here to go to the CADR website- at Swansea University, Wales UK.  Her research interests include ageing, care, care ethics, and social care policy.  Her research is informed by a previous career working in several policy and campaigning roles for NGOs in Wales, as well as working as a paid carer for older people with dementia.  She has published in the areas of theory, policy and empirical research addressing questions concerning the wellbeing of family carers. Her latest research article ‘No-one was clapping for us’: care, social justice and family carer wellbeing during the COVID-19 pandemic in Wales  is published in the International Journal of Care and Caring and available to access here: (click here)   Useful links from this episode The Dementia Hwb is part of Dementia Friendly Swansea, click here to go to their website or click here for their Facebook page The Dementia Hwb is also on Twitter (click here) and Instagram (click here) Swansea Carers Centre website: https://www.swanseacarerscentre.org.uk/ Swansea Carers Centre Twitter (click here), Facebook (click here) and Instagram (click here)   The CARE MATTERS Podcast is produced by Dan Williamson at the Centre for Care. CIRCLE website: http://circle.group.shef.ac.uk/ ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied
CARE MATTERS: No Jab, No Job: 3 months on
Feb 1 2022
CARE MATTERS: No Jab, No Job: 3 months on
Centre for Care Co-Investigator and Deputy Director of SPERI (Sheffield Political Economy Research Institute), Tom Hunt is joined by Rachel Harrison (Public Services National Officer, GMB) to discuss the issue of mandatory vaccination for care home workers in England. Since November last year, it has been mandatory for all care home staff in England to have had 2 doses of a COVID-19 vaccine as a condition of their deployment in a care home. The introduction of this policy has led to debate and concerns about the ethics of mandatory vaccination, it has also raised questions about the employment model in the care sector, about UK government's willingness to meaningfully engage with care workers and about the respect and value given to care work, and to the people providing it. The policy has been in effect for 3 months, today's episode explores the impact so far, and what some of the wider implications might be. Read Tom's paper, 'Under-paid and under-valued: assessing mandatory vaccination for care home workers' here: http://circle.group.shef.ac.uk/2021/10/27/scpaper-mandatory-vaccinations/  Rachel Harrison is GMB's Public Services National Officer, responsible for health and social care.  Rachel has worked for GMB for 21 years, the last 3 1/2 in post as National Officer.    Tom Hunt is a Co-Investigator at the ESRC Centre for Care and Deputy Director and Policy Research Associate at the Sheffield Political Economy Research Institute (SPERI) at the University of Sheffield. He is a Senior Fellow at Unions 21. Tom is co-leader of SPERI’s Labour and Decent Work research theme. His research focuses on the changing nature of work and the effects for workers.   GMB website: https://www.gmb.org.uk/ CIRCLE website: http://circle.group.shef.ac.uk/ ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied
Sustainable Care & COVID-19: Migrant Workers and the Delivery of Long Term Care in Austria, Australia and the UK
Nov 25 2021
Sustainable Care & COVID-19: Migrant Workers and the Delivery of Long Term Care in Austria, Australia and the UK
Sustainable Care & COVID-19: Migrant Workers and the Delivery of Long Term Care in Austria, Australia and the UK This episode is hosted by Professor Shereen Hussein from the London School of Hygiene & Tropical Medicine and features special guests Professor Sara Charlesworth from RMIT University, Dr Ricardo Rodrigues from the European Centre for Social Welfare Policy and Research and Dr Agnes Turnpenny from Oxford Brookes University. Shereen and Agnes worked together on the Sustainable Care programme, studying Migrant care workers in the UK: an analysis of care at home, a work package led by Shereen. In this episode they discuss their findings and how the significant contribution made by migrants to the care sector in the UK has been impacted by the COVID-19 pandemic.  Dr Ricardo Rodrigues gives background and context on the impact of COVID-19 in Austria, where there has been a reliance on migrant care workers since the late 1990s. Read more research from Ricardo on his profile page here. Professor Sara Charlesworth gives insight from Australia where geography plays it's part and temporary visas for low skilled workers have created a void in the care workforce since Australia closed its borders due to the pandemic. Learn more about Sustainable Care on our website: http://circle.group.shef.ac.uk/ ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied
Digital Care Futures: Start ups and Innovators
Nov 24 2021
Digital Care Futures: Start ups and Innovators
Digital Care Futures 2. Technology and Care: Startups and Innovators Technology is fundamental to our everyday lives and is becoming increasingly ‘smart’ through the use of sensors, Artificial Intelligence (AI) and data collection and processing. There has been an explosion of new developments in the care and technology marketplace, with new devices, software and service models, focused on different consumers within the care ecosystem.  Our Sustainable Care programme research found this marketplace is confusing and hard to navigate for commissioners of adult social care, care providers who are increasingly expected to include technology as part of their ‘offer’, and people who need support and their carers. With growing numbers of start-ups in the sector, there were concerns from purchasers – commissioners, care providers and people who use services – about sustainability and whether these ‘new players’ would be able to provide the same level of customer support as they grow their businesses.  At the same time, our research found start-ups experienced challenges in making their way into the marketplace, with some commissioners of services felt to be risk-averse and allied with large, ‘dependable’ and established – but perhaps less innovative – organisations. Some commissioners were happy to pilot new approaches, but more cautious about investing at scale. In Episode 2 of the Sustainable Care and TSA 'Digital Care Futures' podcast, Kate Hamblin (University of Sheffield) and Eve Solomon (TSA) spoke to guests from three very different start-ups, all using technologies to facilitate and support care, to explore some of the challenges and opportunities they had encountered.  Neil Eastwood, founder and CEO of Care Friends, an employee referral app for social care. “a start-up like this is like a massive freight train in the station with a mini-engine and you’re screaming the mini-engine as much as you can to get some movement and eventually you start to get movement. Once you get momentum, life gets a lot easier because you can’t be stopped. But trying to get going, that’s the thing” Hector Alexander, co-founder of Yokeru, which provides AI-driven automated voice call systems to care providers, including Local Authorities. “It's much easier if you know from the start this is a long-term game. It doesn’t take a few months- it takes years or more” Darren Crombie, CEO and founder of Bridgit Care. Bridgit care provides a range of products and support aimed at assisting unpaid carers. “We say to our caring community ‘you’re not alone’ and I think as start-ups we need to remember- ‘you’re not alone- we’re part of a collective of people trying to innovate and make a difference”.   Learn more about Sustainable Care on our website: http://circle.group.shef.ac.uk/ ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied
Digital Care Futures: Commissioning differently: Evolving personalised care with technology
Nov 17 2021
Digital Care Futures: Commissioning differently: Evolving personalised care with technology
Digital Care Futures 1. Commissioning differently: Evolving personalised care with technology Traditionally most telecare, and now ‘technology enabled care services’ (TECS), focused on managing the risks associated with living in the community when people were older or requiring support. TECS helped people to ‘age in place’ at home when discharged from hospital or when living alone following a bereavement. These devices and services were often reactive, creating an alert in emergency situations, either relying on the person triggering an alarm or the system automatically detecting changes in the home environment. There is now a distinct shift in approach in the UK from reactive to proactive and preventative services. Technologies are becoming ‘smarter’ and better able to relay information captured through a wider array of sensors and ‘Internet of Things’ devices. The design of services around the technology is also developing, using data gathered in more predictive and preventative ways as well as shifting towards ‘proactive’, in-bound calling systems. There is also a growing interest in mainstream devices and the role they can play in supporting people to live well in their communities and homes.  Findings from the Sustainable Care programme research from the University of Sheffield and from the TSA’s experience of engaging with the sector highlighted examples of local authorities and councils exploring and investing in TECS for prevention, taking a proactive approach as well as being focused on the wellbeing of those receiving support. The TSA has also observed in the past 12 months a rapidly growing appetite for more proactive services, both from adult social care commissioners and also people receiving support and their carers. However, this has been met with varying levels of technical service maturity and challenges, including issues related to interoperability, workforce pressures and limited capacity for analysis of the vast amounts of data generated and evidence-based decision making.   In this first episode of the Sustainable Care and TSA 'Digital Care Futures' podcast, Kate Hamblin (University of Sheffield) and Nathan Downing (TSA) spoke to guests from two examples of services which take a proactive and preventative approach. Our guests:  Rupert Lawrence, former head of amica24, now Operations Director for the TSA Carla Dix, TEC Prevention Strategy Manager, Delta Wellbeing Ltd.   Learn more about Sustainable Care at our website: http://circle.group.shef.ac.uk/ ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied
Sustainable Care & COVID-19: Homecare during the pandemic: how can technology aid care provision?
Nov 16 2021
Sustainable Care & COVID-19: Homecare during the pandemic: how can technology aid care provision?
Sustainable Care & COVID-19: Homecare during the pandemic: how can technology aid care provision? Dr Diane Burns introduces this episode in which Sustainable Care researchers, Dr Cate Goodlad and Dr Kate Hamblin, are joined by Tommy Henderson-Reay from the National Care Forum. They discuss emerging models of homecare delivery in the UK, the various ways homecare providers deployed technologies during the pandemic and the challenges they faced. ---------- Dr Diane Burns is a Senior Lecture at the Management School at the University of Sheffield and she Led the research project, 'Delivering care at home: emerging models and their implications for sustainability and wellbeing' as part of the Sustainable Care Programme. Dr Cate Goodlad also worked on this project with Diane. Dr Kate Hamblin is a Research Fellow at the Centre for International Research on Care, Labour and Equalities (CIRCLE) and led the research project 'Achieving sustainability in care systems: the potential of technology'. Tommy Henderson-Reay is Digital Transformation Lead at the National Care Forum, he is part of the Digital Social Care project and is also a registered social worker.   Useful links mentioned in/relating to this episode: Tommy Henderson-Reay's profile page at the National Care ForumDr Cate Goodlad's profile page at CIRCLEDr Kate Hamblin's profile page at CIRCLEDr Diane Burns' profile page at the University of SheffieldThe Hubble Project: Digital Innovation Hubs Digital Social Care website   Learn more about Sustainable Care on our website: http://circle.group.shef.ac.uk/ ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied
Sustainable Care & COVID-19: Technology Enabled Care Services and the pandemic: a catalyst for change
Nov 8 2021
Sustainable Care & COVID-19: Technology Enabled Care Services and the pandemic: a catalyst for change
Sustainable Care Co-Investigator, Dr Kate Hamblin is joined by special guests Mark Allen, Head of Technology Enabled Care, Hampshire County Council and Alyson Scurfield, Chief Executive, TEC Services Association (TSA). In this episode, Kate explores how the pandemic has been a catalyst for change for the Technology Enabled Care sector. Mark Allen gives great insight on how Hampshire County Council used technology during a time of unprecedented change and demand, reflecting on what the sector might learn from the crisis. Alyson Scurfield provides an industry-wide perspective on the pandemic’s impact for TSA members, TEC’s support to vulnerable communities and how the TSA supported the TEC sector with an intense outreach programme and obtaining key worker status for its workforce.   Links mentioned in/relating to this episode The joint ADASS-TSA Commission Findings and Recommendations – “How Can Technology Be Truly Integrated into Adult Social Care - https://www.tsa-voice.org.uk/adass-tsa-comm/The TSA Sector Insight Report - https://www.tsa-voice.org.uk/campaigns/download-the-tsa-sector-insight-report-2020/The TSA Leadership Report – strategic priorities for the TEC sector to 2025 - https://www.tsa-voice.org.uk/campaigns/leadership-report/Learn more about Sustainable Care on our website: http://circle.group.shef.ac.uk/ ---Intro/outro music: Ambient Cool by Sunsearcher is licensed under CC BY-SA 3.0 Gain/fade effects applied