PODCAST EPISODE

S2 EP13: Customer Success Story with Robb Delprado

Get Your New View Podcast

May 18 2021 • 6 mins


We've heard the famous saying that goes, "If you think training is expensive, try ignorance." This philosophy has become our advocacy in offering training and ensuring our partners get out there and get hands-on experience.

In this Get Your New View episode, learn from the customer success story that Robb Delprado, one of our senior consultants and trainers, accomplished while teaching.

Key points covered in this episode:

  • Training gives you a greater insight into how people will use the functionality or the product you're using. Robb's experience tells of how adult learners, regardless of age and experience, will have different approaches and progress in approaching new technology and providing the best strategies to handle those who struggle with the software.
  • Teaching the whole methodology and giving people hands-on training allows them to understand how it works. It's that aha moment that incorporates excitement into learning by doing.
  • Training empowers people to convert ultimately, in Robb's case, becoming a prominent evangelist for Business Central and teaching new functionality and features that significantly help other people.

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About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process!

Let the experts help you tap into the true power of your BC / NAV system.

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you.

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/