CMO vs. CXO: Who Owns the Customer Journey

Revenue Rehab

Oct 18 2023 • 32 mins

This week our host Brandi Starr is joined by Brian Powers.

Brian has a background managing customer operations and product management. Most recently, he was Chief Experience Officer (CXO) for a financial services firm. He's worked closely with Marketing to improve revenue, retention, and overall customer satisfaction.

On the couch in this weeks’ episode of Revenue Rehab, Brandi and Brian will tackle CMO vs. CXO: Who Owns the Customer Journey.


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