Resolving a dispute through arbitration remains fairer, faster, and better than litigation for both consumer and employee claimants. Recent research shows that on average, employees and consumers won more money, more often, more quickly by arbitrating disputes than by filing lawsuits.

In this episode of Cause For Action, Oriana Senatore, Senior Vice President of Research and Strategic Development, and Mary Donovan, Principal and Senior Economist at ndp | analytics talk through ILR's research on consumer and employment arbitration.