PODCAST EPISODE

eBay for Business - Ep 45 - Why Awesome Customer Service Matters

eBay for Business

Jun 18 2019 • 48 mins


Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week we’ll talk about customer service, and why it’s important to help convert sales.  In the Main Story we speak with eBay Sellers Bill Ingersoll and Eddie Latham and learn about their customer service strategies. On Inside eBay we’re joined by eBay’s own Jody Newsome, Director, Buying and Selling Customer Experience from the Global Customer Experience team. Of course, we’ve got The Buzz, and we answer your seller questions.

To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at podcast@ebay.com.

00:01 - Intro

02:10 - The Buzz

07:20 - The Main Story - Customer Service Strategy with Bill Ingersoll and Eddie Latham

28:21 - Inside eBay - Customer Service with Jody Newsome

38:47 - Calls / Questions

45:01 - Outro

Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay.com/community

eBay.com/communitychat

eBay.com/meetups

eBay.com/payments

eBay.com/podcast

eBay.com/sellercenter

eBay.com/sellingonebay

eBay.com/structureddata

eBayOpen.com

eBayopen.com/speakers

explore.ebay.com

facebook.com/eBayForBusiness

trends.google.com

eBay Seller - bikes_trikes_quads

eBay Seller - velocityelectronics

#ebaypodcast

#makingithappen