We use the Cynefin Framework in our cloud modernisation work. Dave Snowden created the Cynefin framework. Cynefin, pronounced "ku-nev-in," is a Welsh word that translates as "place" or "habitat." However, it can also be used to describe the elements of our situation and personal history that influence our thoughts and decisions in ways we don't understand.It's a sense making framework. As architects, we find that the Cynefin framework is a good thinking model.In the Cynefin framework there are four domains and a fifth disorder domain. The first four domains are: 1. Clear, when something is well understood, 2. Complicated, it's understood by few, 3. Complex, where there are a lot of unknowns. 4. Chaos, when you don't know what's happening. The 5th domain in the middle is called Confused. If you understand which domain you're in, you can assess where you're at, and if you're not aware of where you are, you're just confused. When you deal with situations and teams, it's sometimes easy to see the problem or situation. It falls under one of the domains and there are a bunch of practices to apply. When something's well understood and clear, the practices are different than for something that's complex. There are different ways for you to handle situations. And if you're a manager, there are different ways to manage.  A chaotic project needs different practices to a project that you know well and when know what to do. We explain each of the domains and we apply them to Software Development.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

ServerlessDays Belfast 2024. ServerlessDays Belfast is back at Titanic Hotel Belfast on Thursday 23rd May 2024Our theme is 'Building Beyond Boundaries: ServerlessDays Belfast celebrates the spirit of Innovation'. Find out why you should come to the birthplace of Titanic and what you can expect from this year's ServerlessDays Belfast.From the 100-year-old Drawing Offices at Titanic Hotel Belfast, we will celebrate how the Serverless Mindset enables engineers and organisations to break barriers and build like never before. We ask our speakers to speak of the courage, ambition and resiliency needed to build big. We will showcase international and local speakers, attracting interest across Europe and the US. Most importantly, we want to inspire Engineers in Ireland, the UK and the local tech community.  Serverless has transcended technology and is now a synonym for Digital Transformation. Engineers working for large and small organisations need a dedicated space to hear and share innovation stories, with Serverless First as the enabler. Senior executives sense that Serverless is at the intersection of technology and business. Everyone needs a network to access the playbook for the Modern Cloud. Everyone is welcome, especially:Engineers who are curious by nature are excited to explore new technologies and ways of working.Leaders seeking the latest solutions and innovations, including product managers, programme directors, and CTOs.This event is a dedicated space for you to network, share, learn and become inspired about Serverless and Modern Cloud. We look forward to seeing you there!What’s on offerFood and BeveragesServerlessDays Speaker Agenda: Listen to renowned experts on ServerlessNetwork with fellow attendeesServerlessDays Belfast 2024 Call for PapersWe’re looking for speakers who can share their stories about how serverless technology has helped them achieve amazing things.The theme for this year’s event is “Building Beyond Boundaries”. We want to celebrate the spirit of Innovation and share stories of real change. Tell us about something incredible that happened, how you felt and how the tech helped out.If you’re interested in speaking, submit your talk by March 31st! We will cover travel and accommodation expenses for speakers living outside commuting distance.Take advantage of this opportunity to share your knowledge and experience with the serverless community on the island of Ireland.Learn more and submit your talk on Sessionize.  serverlessdaysbelfast.com/twitter.com/BFSServerlesslinkedin.com/company/serverlessdays-belfastServerless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

The Software Development Lifecycle - how does it apply to modern cloud?We are kicking off this episode with the term modern SDLC. The software development lifecycle (SDLC) is changing. When you get into this new way of working, you start differently. It's no longer a straight waterfall/ABCD, or starting with an established system like SCRUM and iterating. So how do you get into a fast flow state? We have discovered a lot of things over the past couple of years. In this episode, we talk you through the phases of the modern software development lifecycle.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

We talk about what we would like to see announced at this years AWS re:Invent 2023 looking at Observability, Generative AI, PartyRock, Developer Experience to name a few.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

Team Engineering with SCORP - there are practices we do like SCORP, which is our agile way of doing well-architected in every sprint with teams. Our practices are connected to engineering excellence, looking at what you're doing and constantly improving. And HP (high performing engineering), as a way of capturing key metrics to define good engineering or architecture, and then talk about it as a team.Even though the practices are out there, it's really just a mindset.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

There were a few stories in the news about working remotely from another country. We talk about the pros and cons of working remotely versus returning to work. We work remotely and are globally distributed, but we've worked for many years in the office to, so we have experience of both to make a fair analysis.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

Developer Productivity and discussions on developers and productivity have never gone away. You heard people talking about this in the 80s and the idea of paying developers by lines of code. And it was even rubbished in the 80s as a foolish thing to do. There's a famous story about developers removing bad code from the code base and having negative numbers by the end of the week and then asking if they have to pay the company back money. It's never been a good idea. It strikes me as strange that in 2023, we are having the same discussion.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

How important is Resilience Hub, Chaos Testing and Well-Architected?We attended the AWS Resilience Day at the Titanic Hotel. We were sitting in the same room where the ill-fated Titanic was designed and drawn! We discuss what we learned. Including the tools and strategies that help software engineers build resilience that were not available for the Titanic engineers. And we talk about the fact that it isn't just one thing that leads to disaster for ships or workloads.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

Bringing mapping to your org. We are doing a wee series on Wardley Mapping, with some practical items. The last two episodes were: 'Wardley Mapping 101' and 'Can Wardley Maps Predict the Future?'. So I thought it would be good to answer a common question: 'That's a cool technique, but how would I do that in my work?'. If you follow Simon Wardley, on Twitter, and you've started experimenting with Wardley Mapping, we tell you how you to bring Wardley Mapping to your place of work.We talk about using the Northstar exercise to facilitate mapping. And about finding like-minded people to sit and practice with. There is a way of talking about mapping. You're better to start with the outcomes. And then see if people are interested to get back into the map, as a way of sensemaking complicated areas. It's great to make sense of something and share that thinking with peers. And once you get into that language, you open up a common way of thinking and the idea of evolution to access things you want to talk about it.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

Can Wardley Maps predict the future, is our topic this week.In our last episode, we talked about Wardley Mapping. We did a 101 last time, explaining the basics.One of the things that we say is that Wardley Mapping is a superpower that helps you predict the future. What do we mean by that? It's like a fortune teller. But it doesn't tell you when exactly something's going to happen. It's the state of mind that it puts you in. We run through a couple of examples, to demonstrate how we've done it in the past.Conversational ProgrammingGenerative AIWell-ArchitectedServerlessCDK (Cloud Development Kit)If you have good situational awareness, you can wait until the appropriate time. You don't have to go off and waste energy, cycles and money trying custom build something. Wait three months and you'll get what you're trying to achieve.When you map this stuff out, you can start to think about how your sensing engine can get intel on whether these things are going to happen or not. There are lots of different ways you can do that. Like following Twitter feeds and looking at blogs. And looking at who they're hiring and following the industry experts. They're points of information that can help you see how things will evolve. To predict the way things are going to go. There are multiple levels of maturity in your map and how you think it's going move and where the evolution is going to happen.Wardley Mapping can be used to predict the future but it's not going to give you an exact date. What it can do is give you an example of this is what it will look like if it happens. So you prepare yourself for when it does. And then when the press release comes out, you're like, boom, we're ready. We saw that coming. So it's the no 'surprise approach' to building situational awareness. Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

Wardley Mapping is a core part of our book: 'The Value Flywheel Effect'. And it's a topic that people always ask about it. It's a difficult thing to learn. We've spent many years thinking about it, stumbling around, and then practicing. So we figured we would do a quick series on Wardley Mapping.We have spent almost 10 years mapping, give or take. For me, it has been an absolute game-changer. One thing that's come along recently is the Wardley Mapping canvas by Ben Mosior @hiredthought. It's a nice canvas with six steps on how to map. Before I started using the canvas, I used to find that maps could get big and go off in 60 different directions.Purpose and scope are the first two steps. And then the third one is users. The fourth one is user needs. And then the fifth step is the value chain. It can be difficult to keep things abstract. And not go too deep. But it is good to be as abstract and high-level as possible, even just to start to get something down.Once you have the value chain of the user, a need, and a couple of dependencies, that's when you then bring it across to the map. And I would usually put them in the middle of the map. Drop them all into Product, to get you started. So you've got them all in a vertical line on your map and canvas. You start moving different components from left to right. And you might work out that one of the dependencies is Commodity or Custom. And you can see how that interaction goes. That's when you start to add in dependencies because you've got more room in the map.This is where the conversation really starts to kick into gear. And this is where people start to challenge each other's context and think about where that component belongs or what's missing from the map. So it makes for a very collaborative exercise.If you are planning a mapping session, you need to be a good facilitator. If a participant feels something is in the wrong place. Don't say no, you're wrong. It's in the right place. You want the individual to explain why they think so. If it is something that's blatantly just them for raising the challenge. The last thing you want is an unsafe environment where nobody wants to speak.It doesn't need to be too fancy. You might map for an hour. And if you're facilitating, five or 10 minutes off the hour, you take a couple of notes, If someone says we should move that component from x to y that's an observation, You're not committing to do it but just taking a few observations. Always just keep it simple.So here are a couple of really good links. We talked about Ben Mosier @hiredthought. He's got a brilliant site called LearnWardleyMapping.com. Ben created the Wardley Mapping Canvas, which is on Creative Commons Open Source.Simon's also got a couple of links. There's a site on GitHub called Awesome Wardley Maps. It is by John Grant on List.WardleyMaps.com. Simon's original book is on medium.com/wardleymaps. Simon's content is great but deep. Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

ServerlessDays Belfast was on the 28th of February. It's a volunteer, community, and not-for-profit event.We had a bunch of sponsors: AWS, Bazaarvoice, EverQuote, G-P, Instil and LibertyIT.Our organizers are me, Gillian Armstrong, Garth Gilmour, Peter Farrell, Julie Sherlock, and Treasa Anderson. We had 12 speakers, and over 260 attendees from over 40 companies. But most excitingly we had it at the Game of Thrones Studios Tour.The theme was 'The Reality and Fantasy of Serverless, Building Serverless Teams and Making it Real'.Phil Le-Brun, who is the Director of the Enterprise Strategy Team for AWS launched the event. And give us a perspective of what he sees when he is speaking to the leaders of the industry.IT Revolution was very generous to sponsor and provide 250 of 'The Value Flyweel Effect' books.Julian Wood gave the Keynote. Even though he works for AWS as a Serverless Developer Advocate, he gave his opinion on where he sees the industry. I thought that paired really nicely with Mattie Wilson from Instil. He gave a brilliant talk on an engineering team going through the journey from a cloud application to a serverless application.Sheen Brisals from The LEGO Group, as ever, gave an absolutely brilliant talk about Lego's journey. Going Serverless to EDA and the team topologies of an event-driven organisation. Sheen is an absolute master.Jonah Andersson did a talk on the .NET stack. And Conall Bennett and Roger Moore did a talk on CME Group's move to a Google tech stack. Craig McCarter talked about large-scale serverless. And I took comfort from hearing about a team that's doing something financially significant at a massive scale. And they're pushing those limits.I really enjoyed the talk by Anna Carlin and Emma Patton from Aflac Northern Ireland. They called their talk: 'A rookie journey of discovery and learning'. So they came in as grads and basically built a serverless system. And Chintan Parmar's Dunelm story was really interesting about Dunelm's e-commerce site because it's quite an unknown story. Most people had no idea that they had a whole big serverless ecommerce site.Ben Ellerby from Aleios closed out with his Serverless Staircase Framework. I've been a fan of Ben's for many years. He's an AWS Hero. He's brilliant and very experienced. And he's worked on a lot of serverless projects. That is what his company does. So he's got lots of war stories from doing this with real customers.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

We've been talking about AWS re:Invent over the last few episodes. But one thing that we haven't talked about is Serverless Espresso.Serverless Espresso is a pop up coffee shop that allows you to order coffee from your phone. In the Expo Hall at the AWS Summit, they have a Barista setup. And you walk up to a QR code with a screen in the background. So you scan the QR code and enter in your email address. And up pops a menu. If you select an americano, espresso or other type of coffee, it kicks off an event driven flow. It uses an event driven service under the hood and pops up in the screen as a number. And then the Barista takes the number makes your coffee and gives it to you.But what's happening in the background is a whole load of orchestration and choreography run events. And as they've been using it as a way to explain serverless event driven architecture. Event driven architecture can be hard for people to conceptually wrap their heads around. So making it real through ordering coffee. And showing how to tie a coffee process and an event driven coffee ordering system makes it real. It stitches together a lot of stuff that we've been advocating for, in a way that makes sense. By using AWS Step Functions, EventBridge, Lambda, API Gateway, S3, DynamoDB and Cognito.There are two myths in this space that AWS are trying to dispel. We first started talking about event driven architecture 13 years ago. We had the idea of doing something but back then it was really difficult, because we didn't have a lot of support. So we had hard problems to solve technically, because the foundations weren't there. That is the first myth of being a hard thing to do.The second myth is that people think of serverless as just writing code and functions. It's actually more like an event driven architecture. It's events firing off activity and not a call stack. So it's a lot easier to build full event of architecture than it would have been years ago. The technical challenge is not as bad as you think it is.What I like about Serverless Espresso is the simple interactions. You order, it goes to the barista who makes the coffee, and he gives it back to you. There's one interaction. Normally when ordering a coffee, you talk to a waiter, the waiter talks to the barista, and the barista talks to someone about milk etc. There can be six or seven people in that flow. It causes confusion. In a company, if a business process is owned by six or seven teams, even across two or three departments, it gets messy. If a single team builds for the customer directly and there's no one else, it's usually pretty clean. Serverless Espresso Lab is good, because the opinions are out there and you add on your bit, which is your business process flow. It goes back to our book The Value Flywheel Effect. And the first phase of the value flywheel which is clarity of purpose. Who is the customer and what is the business flow that we're trying to build? And let's have a good debate on how we are going to do that.When you get to the technical side, that opinion is already there. And you can focus on getting the orchestration correct. Because you know that a lot of that underlying stuff is pretty much solved apart from making it behave.Look at the Serverless Espresso Lab on workshop.serverlesscoffee.com. Or search for Serverless Espresso. And big kudos to the AWS Serverless DeveloServerless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

AWS, What's New? We are post AWS re:Invent. To sum up, it was about the next generation of cloud focused on delivering value quickly by removing barriers to business adoption and enablement. On Day 1 SiliconAngle published an article called "AWS chief Adam Selipsky hints at the next-gen cloud". He looks at classic cloud versus next-gen cloud. Classic cloud is infrastructure as a service and the platform of the cloud. And next-gen is looking at ISVs and true cloud. It's about using the cloud to power you business journey. Which is exactly what we talk about in The Value Flywheel Effect!AWS are market leading for low level cloud primitives. If you want compute, get it from AWS. It has been this way for the last 15 years. But next generation cloud is about business capability. When you do Wardley mapping correctly, cloud primitives are pushed to the right to become commodities. You then look for the business capability you need. That's exactly what the value flywheel effect is. AWS are consolidating core primitives and opening up the solution space to help customers do interesting things with them. There has been a lot of criticism of AWS in previous years with regards to their developer experience. Code catalyst is a big move from AWS to try to make that more seamless. It stitches together a number of things that have evolved over the last while. It's an accelerator for teams coming on to the cloud or into serverless. And it is frictionless developer experience. In our book, it's the next best action phase of the value flywheel.Well architected featured heavily at AWS re:Invent. AWS are continuing to develop well architected and build it into things. Security also featured with verified permissions. It's out in pilot at the moment but it has potential to make a big impact on managing fine grained permissions and doing identity authorization properly, especially if you have a custom app. Most companies of a certain scale have their own custom built version of this. But you need to acknowledge that you are ahead of the curve. And have the courage to delete your custom built solution. There's a bunch of step function stuff out. I particularly like SnapStart which gives you the ability to drop large java applications into lambda. And performance time is through the roof. You can draw up an average Spring Boot application into lambda and you will get similar performance but it's way cheaper to run.  It's addressing the myths around cold starts and using lambda for high performance workloads. It's also interesting from the perspective of having large framework oriented services and leveraging those for femoral compute.At AWS re:Invent, the message I was hearing loud and clear is that enterprises and large companies have moved to the Cloud but need help doing the next piece. They need help creating their value flywheel. They've done the move and now need to go to the next stage of modernization or next-gen. So that is good news for our book 'the Value Flywheel Effect'. There's definitely a lot of demand for more advice and guidance. The ecosystem has never been better for applying the value flywheel effect now. A lot of the challenges we had in the past have started being addressed. There's a lot less inertiServerless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

AWS reInvent announcements In this episode we are talking about what we would like to see at AWS re:Invent. What would you like to see?Serverless ServicesAn increase to the enhancement and evolution of service development capabilities and the ecosystem in general. So more serverless services coming online for items that aren't serverless and iterating to be more serverless. There's a bunch of things that people are almost afraid of like observability, deployment patterns and some of the frameworks.API GatewaysIn service development, Private API gateways are interesting, but they could be more developer friendly, in terms of setting up, naming and managing. We are seeing more enhancements around eventing capability like SNS filtering, SQS and X ray. These are things that make the serverless experience more rich and all encompassing.Developer EnablementYou need to think about developer enablement and time to value. Can you get a developer up and running with a productive IDE in the cloud? And can they start delivering value rapidly? We're seeing steps around Cloud IDE starting to emerge. I want to see what AWS does around their Cloud9 offering. Well ArchitectedOver the last year, we've seen good announcements on well architected capabilities, systems and services. I want to see a continued evolution of that. And more well architected thinking and characteristics baked into everything.  All the way from developer advocates to patterns and code samples.  Some of the basic primitives are moving up a level to something more like a pattern.It's about fast feedback and dare I say the value flywheel. Can the pipeline's tell us how well architected the chains that we made are. And can our IDE tell us how well architected we are? Stitching that together in a compelling way with fast feedback for the developers would raise the bar on what developers deliver into production.That's effectively platform heuristics. I remember back in the IBM mainframe days, it was a mature platform. And you knew it so well, that they started to bake in heuristics. When you start to analyse your code there would be a heuristics to say this might be wrong. Here's what you need to do to fix it.We're starting to see some of these elements emerge already with Security Hub, Reliability Hub and Fault Injection Simulator. It's about stitching those together like factory mode for workloads in your accounts. Tell me we're not well architected, and tell me how to fix it. SustainabilityMore fine grained analysis of carbon scores would be useful when teams are designing and building their workloads. And getting faster feedback on a particular service and how much it is going to cost you in carbon.What's the wacky stuff you would like to see? I'd love to see work on APA management and API gateways. Factory mode for your accounts. How well architected are you would be really good. Instead of us having to do the reviews and do it manually. The gateways are due an uplift or enhancement. What about documentation? And how you consume information about services. We are seeing an explosion of services on the console. Is there going to be a cut down console just for your layer? Cost is always a big one. FinOps is a massive growth area with a lot of good tools out in the marServerless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

It began with the forging of the Great Maps and Simon Wardley We've been talking this week about Wardley mapping. Where did you first hear about Wardley Mapping? I first heard Simon Wardley talking at cloud conferences about early cloud. I remember an open source conference and a 20 minute video. When he presented it came across as common sense. Like, why would you do anything else? The bigger question is why were we looking for this type of stuff? Or why did it resonate with us? I think we were at a certain point in our careers. We had been engineers for a while. And we thought there's got to be a bigger picture here that we're not quite grasping. Simon Wardley started writing his book in 2016. I went to Lean Agile Scotland in October 2016. And he did the talk in person. I had seen his talk a couple of times, but it didn't really click until I sat and watched it in real life. Remember, there was a time when we said we need to stop using PowerPoint! We need to get people into rooms to have conversations and working sessions. I refined and improved my ability to do Wardley Maps through teaching. There were people who hadn't experienced mapping. There's another important step. You move from doing it yourself to doing it in a group environment. When you are looking at a map you are figuring it out. When you do it in a group environment, the group will ask about this and that. And that's when it really starts to click. For me, the two big things are: 1. Start with a customer need. I remember a team were stuck for six months because they didn't know who the customer was. 2. The four phases of evolution or access (Genesis, Custom Built, Product, Commodity). Get your head around that concept. One of the other pitfalls we fell into was mapping too much detail. We went too low level. And then someone came along and zoomed us out, by saying 'you don't need those five components. Here's just one!'.  Another important lesson is that senior people just want to hear what you are going to do. They don't want to know how you figured it out. If they say why are you doing that? You can go through the map in your head and say that you've thought about it. If you say this is what we are going to do and here's the outcome, you don't need to show them all your work. When we started mapping there wasn't much about apart from the odd presentation. Now there's lots of material out there. The community is growing. You can google and look up YouTube. And there's online conferences as well like Map Camp. For resources look at Simon Wardley on Twitter @swardley and his pinned tweet. Simon has a book: 'Wardley mapping'. He is on Medium at 'wardleymaps'. There's a whole bunch of stuff including free articles. They're fairly meaty but they're good. John Grant keeps a list of maps on GitHub, which is list.wardleymaps.com. Ben from @hiredthought is also at learnwardleymapping.com. And of course, our book, 'The Value Flywheel Effect' is coming to a store near you soon. Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

What is Engineering Excellence?Few companies say they don't want good engineering.  But they don't define what good looks like. And secondly,engineers are expected to write lots of code. For me, engineering excellence is not writing loads of code. It's about getting into code reliability, feedback loops and how well engineering is functioning. And how your team is performing and meeting bigger goals. I love to say 'slow is smooth and smooth is fast'. So how do we set ourselves up for that? At the beginning, I like to go slowly to look at our process. To define engineering excellence, we use Dan Pink's motivation factors of autonomy, mastery, and purpose.  We translate those motivation factors to technical excellence, autonomy, and customer focus.Well architected is better defined than engineering excellence. But I find that a lot of people haven't heard the term well architected and they think you've just made it up! If you want to move fast, you've got to be empowered and know what good architecture looks like.  When you have guidance or patterns that are implemented in a well architected fashion, that sets you up for rapid delivery, moving with speed, and in an engineering excellence way. It's fast flow aimed to facilitate you moving fast, getting things out quicker and being more competitive.Teams are rapidly delivering product value multiple times a day. And they have a trail of evidence that they're going the right way because of these practices. They have dashboards, logs, alarms, alerts and the run books and the playbooks.  And the key business indicators (KPIs) at their fingertips. So any stakeholder can challenge them on what they are doing, how they are operating or what they are deploying.  If you arrive in an area that isn't well architected, you've got to spend three months trying to understand what went on before  or trying to understand the decision making. Or you've got 12 months of technical debt that should have been taken on board before you moved there. That very difficult from a personal perspective. There's a whole bunch of advantages. One is a problem prevention culture. But I don't think it exists in a lot of organisations. It hasn't really cut through. They're still on the feature, factory, server mindset. Deliver, deliver deliver. Feature, feature feature. And then they have a tipping point where everything grinds to a halt for months or maybe years. And it may never recover. But if you have a continuous improvement mindset and you are investing in fraud prevention, well architected, engineering excellence and continuous learning. And you are enabling and applying this to your teams, you get ahead of problems before they become problems. From a problem prevention perspective, do you want to spend all your time babysitting a non well architected workload and dealing with all of that? You want your teams moving, adding value and moving on to the next thing. That's not possible if your build lacks quality, is always down or if you're having to constantly upgrade.  With well architected and engineering excellence, we can build things that run and increase in value. And there's less work over the long term, while your teams move on to what the business needs. I don't think a lot of orgs think in that way. By the time they do get thinking that way, they're already experiencing a lot of problemsServerless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

We are just back from The Value Flywheel Effect book launch at DevOps Enterprise Summit organised by IT Revolution with Gene Kim and crew. Learning Sprint The first thing I did was a learning sprint. I did an hour on creating a cloud strategy with Wardley mapping, which I thought was interesting. I used Ben Mosior's Wardley map canvas from LearnWardleyMaps.com. And it was great taking people through that. Once people start connecting the elements of the value chain, they can start to ask why is that over there and not over here? Then you're into a nice conversation. People can get very micro at the start. And you say just pick one and keep moving. Just keep pushing through, because you can always add more later. You are getting people to move quickly. And you are giving people a couple of steers. But the first 20 minutes is complete confusion. What are we doing here? And then once you draw the map out, people go 'Ah right!'. And then when you start to plot movement and inertia, that's when people get really excited. And it becomes crystal clear.Creating the Value Flywheel Effect TalkI deliberated on what to do for my talk because I wanted to do something different. So I decided on 'Creating the Value Flywheel Effect' looking at how came up with this stuff. So I did an intro to the book. And then I told the story through maps, similar to our Map Camp talk.I started with one of the drawings we had done five or six years ago. Which was a scribbled messy drawing of a map. And I contrasted with the map in the book to show the evolution of the map. So it was a nice mechanism to tell the story. It's important to remember that the map is not important. It's the communication! And the interactions. The maps are always wrong at the start. People try to go out of their way to create the perfect map. But that's not the point of the exercise.The Value Flywheel Effect Book SigningThere was a huge queue and I was there for two hours signing 200 books. Propelo sponsored our book signing and they were great. It was fantastic to see Dominica DeGrandis' comments on LinkedIn. She wrote the book: 'Making Work Visible'. It is a brilliant book about visualising flow. She has a couple of posts about our book: 'The Value Flywheel Effect'. And she popped up a maps from her LinkedIn called 'Mapping Psychological Safety'. It was the name of the post on her blog: DDeGrandis.com. And she said that it had never occurred to her to map psychological safety. I thought that was insightful.  Psychological safety is usually the base or foundation of the map. It's built into the flywheel. You need an environment where it's safe to challenge. And having safety to challenge requires psychological safety. It's cool that it's resonating with people and they're starting to zero in on those sorts of things.DevOps Enterprise Summit was a great event. Look up the slides on GitHub. All the videos are on videos.itrevolution.com.Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

Today we are talking about a big DevOps Conference. And the first book signing of our new book, The Value Flywheel Effect.It's at the DevOps Enterprise Summit on October 18-20 with IT Revolution who also published our book. It's the first live event in three years. DevOps Enterprise Summit is the leading community for driving change in technology. It's scary and challenging tying to drive transformational change. So it's brilliant to be able to talk to practitioners who've done it before. I'm interested to see how 'The Value Flywheel Effect' lands. I'm doing a talk on the book and a book signing. And I am doing a couple of Learning Sprints at DOES. We are focusing on Wardley Maps because that's what a lot of groups find super exciting. One of the best things about mapping is that invites challenge. So hopefully the audience will be debating if I have my components in the wrong spot. Then we will have a good conversation and interaction.  At the Learning Sprint we will sit down with a table full of people and walk through the Wardley mapping process. It is a really good way of learning the technique and asking questions in a safe and comfortable space.One of the cool things about DevOps Enterprise Summit is they've been running for over 10 years. They have all their IT Revolution books, which are all brilliant. But what's neat is the Repo on GitHub. where they put the presentations for all the talks. There are two events a year. So you have about 20 repos full of presentations on GitHub @DevOpsEnterprise, which is the name of the organisation.  It's an absolute goldmine of free information.There are videos as well on events.itrevolution.com. You have to register for it, but it's very unintrusive. Once you register, you get access. And they don't send too many emails. It's a fantastic and supportive resource for people trying to drive change.There's nothing more comforting than seeing something that resonates with what you're trying to do. And with the challenges you're facing. And you can send it to peers, friends or around your organisation. It can give you additional support and credibility for what you're trying to do. And it can drive adoption. That level of external validation for what you're doing can accelerate internal adoption of the change you're trying to drive. We've definitely benefited from that in the past. Don't listen to us. Go watch this video or read these slides. It's a great technique to the leverage.We have two playlists on IT Revolution's blog. One on Lean Engineering and another on Effective Cloud Adoption, with links to a bunch of videos. Years ago, you would have been hoping to get on a course to learn this stuff. Now it's on tap! You end up going away from DevOps Enterprise Summit with at least 10 things that you want to try or at least look into. And you have repositories of resources available which are great getting your hands on to take back into your own organisation.DevOps Enterprise Summit Serverless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube

This week we look at 'What is Value Engineering?' with BMK Lakshminarayanan from DevOps New Zealand.BMK is based out of Wellington, New Zealand working as Transformation Architect and Independent Consultant for Section Six.  He also worked for 15 years with Bank of New Zealand.  As part of that work he connected and became a central part of the DevOps community. BMK uses the term value engineering a lot. It's about making tech impactful for your business. When he says impactful for your business, it's about value for your customers. That includes making wise decisions about your technology investments. Value is what is your customer getting out of your service and product? You need to look at three things for customer value. 1. What value is the customer getting from spending their time? 2. What value do they get for the money they spend on that product or service?3. Are they really happy with the service or product that you're offering? The other side of the coin is actually business value. What is the business getting out of the software you're running in production? Is it generating revenue for your business? What IT investments are the business making? Are they getting a good return of value? As an architect or developer your job is not just building and committing code. You look after the code that you're running in production. And how customers are using the system and the experience they have. The feedback you get goes back into your architecture, design, planning and development. There's a huge piece of engineering culture that needs to be put in place. We are talking about psychological safety. If you ask engineers to own an outcome and it's not happening.  They need to be able to speak up and drive how that outcome is met. I use a term called engineering excellence. It's the mindset and culture within software units or the technology itself. An enterprise may have top talent and high density talent. But who can solve problems for customers? People need to feel comfortable sharing their experiences from an organisational point of view. In order to do that, you need a friendly environment where people can stand up and speak up.  I've seen the other side of things.  When engineers don't feel they are in an organisation that's promoting, safeguarding or helping with psychological safety. They keep moving to a different organisation to look for different opportunities.  A lot of people have moved to the cloud. But they haven't realised the value they thought they would have. Have you seen that? I would say a lot of organisations are struggling in this space. Moving to the cloud is not just a business decision. You need technology experts to make this viable for your business to run. In traditional IT, you have a datacenter and you have design and a lot of capitalizable work in that space. But when you move to a rental model, the Capex is very little and the Opex is more. The business previously never worried, cared or thought about how much data cost to run their business application. Because it's a shared infrastructure in your data centre. There's a whole education required. We talk about that in our book. FinOps and Opex versus Capex. The organisation has to change the entire process, their thinking and the working culture, when you adopt the cloud.  You need to let developers looServerless Craic from The Serverless EdgeCheck out our book The Value Flywheel Effect Follow us on X @ServerlessEdgeFollow us on LinkedIn Subscribe on YouTube