Ep. 02: Healing through Preparedness - Interview with JoAnn Ioannou

Healing the Hospital

Nov 1 2022 • 55 mins

This episode’s Hospital Healer is JoAnn Ioannou, Sr. Adviser to the President for Strategic Initiatives at Johns Hopkins Health System and former Chief Nursing Officer at Greater Baltimore Medical Center. (3:55 – 32:00)

JoAnn is a talented and dedicated healthcare leader who was previously named one of Becker’s Hospital Review’s 50 Hospital and Health System CNOs to Know.

With leadership experience in both a community medical center as well as a large, world-renown academic health system, JoAnn has a unique perspective on the roles each play in our health ecosystem and what they need to heal.

JoAnn also has an experience that is becoming far too common for hospital leadership: leading under the impacts of a paralyzing ransomware attack.

Learn about the realities JoAnn faced from this attack, how her and her team kept patient care at the forefront, and what other hospital leaders can do to be prepared in the event it happens to their organization.

(0:15 – 3:55): Host Rich Palarea talks about the gruesome realities of malware attacks on hospitals and health system in recent years.

(3:55 – 32:00): JoAnn Ioannou joins Healing the Hospital for an interview and discusses her career, the roles of community medical centers and academic medical systems, and the challenges of leading during a pandemic AND a ransomware attack.

(32:00 – 54:00): Kermit VP of Technology Mike Jackman reacts to JoAnn’s interview and gives practical tips for hospitals and suppliers to prepare and prevent a malware attack.


October - Cyber Security Awareness Mo: https://www.cisa.gov/cybersecurity-awareness-month

CISA Healthcare Website: https://www.cisa.gov/stopransomware/healthcare-and-public-health-sector

Becker's Health IT report on hospital ransomware attacks: https://www.beckershospitalreview.com/cybersecurity/before-commonspirit-health-9-other-healthcare-ransomware-attacks-in-2022.html

JoAnn Ioannou: https://www.linkedin.com/in/joann-ioannou-24807712/

Nominate a Hospital Healer – www.kermitppi.com/healingthehospital

Follow Healing the Hospital on YouTube - https://www.youtube.com/playlist?list=PLK0yQ4VkDwDBxsRybKU6VZx0JtOFZCAj6

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