Chief Influencer

Social Driver

Chief Influencer is a podcast that explores how today’s successful leaders inspire and influence others to make an impact in the world. They aren’t just Chief Executives, they’re “Chief Influencers.” We interview a range of leaders and uncover how they build authentic connections - both inside their organizations and beyond. Your next breakthrough idea may come from a Chief Influencer facing similar challenges in a completely different sector. read less
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Episodes

Molly Lenore on Crafting Immersive Experiences - Chief Influencer - Episode # 040
Yesterday
Molly Lenore on Crafting Immersive Experiences - Chief Influencer - Episode # 040
Molly Lenore is the Co-founder and President of Moey Inc., a pioneering company dedicated to crafting technology-infused experiences, installations, products, and exhibits at the convergence of art, science, technology, design, and education. With a focus on conceptualization, design, and realization, Molly specializes in curating technology-driven installations within interactive public spaces. Molly has graced prestigious institutions as a guest lecturer, including NYU, Harvard Graduate School of Design, Columbia University, Parsons School of Design, and the Academy of Art College in San Francisco. Beyond her professional endeavors, Molly channels her passion into LGBTQ+ sports, viewing them as a catalyst for community and inclusivity. Her involvement extends to serving on multiple boards, such as the National Gay Flag Football League, the New York Gay Football League, and the Big Apple Softball League.In today's episode, Molly discusses the company's approach to creating exhibits that effectively communicate distinct messages. They walk the client through the ideation, design, and creation stages, focusing on building a narrative and understanding the audience. Molly also discusses how they have adapted to societal changes, specifically the pervasive use of smartphones. Furthermore, she discusses the importance of cross-generational and audience-centric design, developing trust with clients through honesty and openness.Takeaways:Understanding the audience and tailoring the experiences to their needs, whether a museum exhibit or a leadership presentation, is crucial to understanding your audience's perspective, expectations, and interests. A compelling message isn't just about influencing the audience but also about being open to the audience's influence. Leaders must balance imparting their vision while accommodating audience insights and feedback. This two-way interaction ensures messages resonate more deeply.Creating experiences that cater to and bridge different generations is crucial, thus fostering cross-generational communication and enhancing shared understanding.   Leaders must pilot initiatives or seek feedback before implementing ideas by creating prototypes and conducting user tests to adjust and perfect their projects.The impact of technology on audience behaviors, like the self-portrait culture sparked by smartphones, requires leaders to adapt their communication and engagement strategies accordingly. Incorporating joy into any experience, be it an exhibition or a workplace meeting, can enhance engagement and success.Quote of the Show:"When you put a design out into the world, it's no longer yours" - Molly LenoreLinks:LinkedIn: https://www.linkedin.com/in/molly-lenore-b20a771 Moey Inc. (Website): https://www.moeyinc.com Shout Outs:Joey Stein on LinkedIn: https://www.linkedin.com/in/joseph-stein-5a71487a American Museum of Natural History: https://www.amnh.org NYU: https://www.nyu.edu Harvard Graduate School of Design: https://www.gsd.harvard.edu Columbia University: https://www.columbia.edu Parsons School of Design: https://www.newschool.edu/parsons The Academy of Art University: https://www.academyart.edu The National Gay Flag Football League: https://ngffl.org The New York Gay Football League: https://nygayfootball.org The Big Apple Softball League: https://www.bigapplesoftball.com Science Museum of Virginia: https://smv.org  The Intrepid Museum: https://intrepidmuseum.org
Ghida Dagher on Empowering New American Leaders - Chief Influencer - Episode # 039
Feb 21 2024
Ghida Dagher on Empowering New American Leaders - Chief Influencer - Episode # 039
Ghida Dagher, President and CEO of New American Leaders, leads the only national nonprofit organization dedicated to empowering immigrants, refugees, and their allies. Their mission is to provide the necessary tools for these individuals to realize their full potential and contribute to a more inclusive democracy. Whether through running for and holding elected office or engaging in civic action, Ghida and her team amplify immigrant voices, bringing them to the forefront of American politics.Ghida's journey and career reflect a deep understanding of both struggle and opportunity, shaped by her multicultural background. Ghida firmly believes that her immigrant roots ground her, while her American experience propels her forward. Passionate about empowering underrepresented communities, Ghida has spearheaded numerous political campaigns, launched impactful policy initiatives, and served in Michigan, notably in Governor Whitmer's Executive Office as the Director of Appointments. Throughout her career, she has tirelessly worked to create opportunities and foster leadership within BIPOC and new American communities.Ghida's dedication and achievements have not gone unnoticed. She has been recognized by publications such as Crain's Detroit Business and Arab American News. Most recently, the Carnegie Corporation of New York honored her as a "Great Immigrant, Great American," cementing her legacy as a trailblazer in the field of immigrant empowerment and civic engagement.Takeaways:Leaders must genuinely incorporate voices from diverse backgrounds and lived experiences into their spheres of influence, considering these perspectives in decision-making. The idea is to have these voices at the table and ensure they are heard and impact outcomes.Authentic storytelling is a crucial element. Personal narratives and lived experiences could engage audiences more effectively than traditional, often impersonal, communication methods. By sharing authentic stories, leaders stand a better chance of forging meaningful connections and motivating and inspiring their audiences.Leaders must embrace change, even when it brings unforeseen challenges. This involves altering the status quo, and leaders must prepare for the consequences of upsetting established norms.Effectively using social media platforms is crucial and essential in making elected officials more accessible and relatable. Sharing experiences, engaging in authentic communication, and promoting representation.Quote of the Show:“Immigration is part of the origin story of America. It was yesterday, it is today and it will be tomorrow.” - Ghida Dagher.Links:LinkedIn: https://www.linkedin.com/in/ghida-dagher New American Leaders (Website): http://newamericanleaders.org Shout Outs:Kids of Immigrants: https://kidsofimmigrants.us Daniel Buezo: https://www.linkedin.com/in/daniel-buezo-581815189 Gretchen Whitmer - Governor of the State of Michigan: https://www.linkedin.com/in/gretchenwhitmer Bo SchembechlerAnalise Ortiz: https://www.ortizforaz.com Anna V. Eskamani: https://www.linkedin.com/in/annaveskamani Shahana Hanif: https://www.linkedin.com/in/shahanahanif Nadia Mohamed: https://www.linkedin.com/in/nadia-mohamed-72792a163 Carnegie Corporation of New York: https://www.carnegie.org
Kimberly Driggins on Moving at the Speed of Trust - Chief Influencer - Episode # 038
Feb 14 2024
Kimberly Driggins on Moving at the Speed of Trust - Chief Influencer - Episode # 038
Kimberly Driggins is the Executive Director at Washington Housing Conservancy (WHC), which is pioneering the transformation of urban landscapes in the D.C. region. With a keen focus on creating thriving, inclusive, mixed-income communities, Kimberly's leadership at WHC since its inception in 2019 has been nothing short of revolutionary. With a stellar background in urban planning and real estate development, including pivotal roles as Director of Strategic Planning for the City of Detroit and Associate Director for Citywide Planning for the District of Columbia, Kimberly brings unparalleled expertise to the table. What truly sets Kimberly apart is her tireless commitment to uplifting community and residents' voices and her innovative approach to placemaking. As a board member of the National Landing Business Improvement District and former Chairperson of the Gehl Institute, Kimberly's influence transcends conventional boundaries, shaping cities for the people, by the people. In this episode, you'll gain invaluable insights from Kimberly as she joins Host Anthony Shop to share her groundbreaking tactics for redefining urban spaces. From her strategic vision to her hands-on experience and how she helps create inclusive communities that thrive and inspire.Takeaways:Engage the community and be consistent. A consistent presence and genuine commitment are crucial when rebuilding trust in communities. Showing up in-person and making meaningful connections over time builds trust.Trust your gut and take risks. Stepping out of one's comfort zone, coloring outside the lines, and going against the grain can have an incredibly transformative effect.Leaders must be humble and empathetic, understanding that sometimes they must take responsibility for past injustices or mishaps, even if they were not directly involved. Celebrating small wins while working towards the long game is crucial for building trust and motivating stakeholders, thereby creating lasting change.One of the keys to influence in the urban redevelopment and placemaking sphere is the effort to expand the definition of affordable housing. By making it more inclusive, it can be able to change perceptions and invite innovative solutions.Translate bold visions into tangible goals that various stakeholders can understand and rally behind. Kimberly emphasizes the critical role this translation plays in enabling her to implement innovative solutions in her work, hence showing the need to communicate effectively and convincingly.Quote of the Show:“You can only move at the speed of trust.” - Kimberly Driggins“I really believe in being true to my word and living my values.” - Kimberly DrigginsLinks:LinkedIn: https://www.linkedin.com/in/kimberlydriggins Washington Housing Conservancy (Website): https://washingtonhousingconservancy.org Shout Outs:City of Detroit - Planning & Development Department: https://detroitmi.gov/departments/planning-and-development-department DC Office of Planning - https://planning.dc.gov Anacostia Arts Center: https://anacostiaartscenter.com Busboys & Poets: https://www.busboysandpoets.com Scott Kratz on LinkedIn: https://www.linkedin.com/in/scott-kratz-b522b64 BridgingDC - 11th Street Bridge: https://bbardc.org/project/11th-street-bridge-park
Greg Kihlstrom on Getting Comfortable Being Uncomfortable - Chief Influencer - Episode # 037
Feb 7 2024
Greg Kihlstrom on Getting Comfortable Being Uncomfortable - Chief Influencer - Episode # 037
Greg Kihlstrom is a best-selling author, speaker, and entrepreneur, who serves as an advisor and consultant to top companies on marketing, technology, marketing operations, customer experience, and digital transformation initiatives. Greg is the Host of an award-winning podcast, The Agile Brand with Greg Kihlström Podcast, and has written numerous books, the latest of which is Priority is Action. Greg joins Host Anthony Shop for an insightful look into the way leaders should respond to advances in technology like generative AI, why it’s so important to try new things that push your limits, and how to influence lasting change within an organization.Takeaways:Business leaders need to become comfortable with being uncomfortable. In an era characterized by digital transformation and constant change, leaders should be open to trying new things, even if they feel unfamiliar or uncomfortable. This is a part of learning and growth.Leaders should comprehensively understand current technologies, even if they are not technologists. The utilization of AI and automation tools is becoming increasingly important across various sectors, so leaders need to know how these technologies can be used within their organizations and how they will impact their work.View failure as an opportunity for learning and growth rather than a setback. Leaders should not be ashamed of the projects they have stopped or the initiatives that didn't work out. These can serve as valuable learning experiences for future endeavors.Influential leaders prioritize tasks based on their value-added and potential return on investment. There needs to be a discerning understanding of what they can do personally, delegate, and automate.Business leaders should adopt the mentality of lifelong learners. The ability to continuously learn new skills and stay adaptable in the face of change is crucial in today's rapidly evolving business landscape.Quote of the Show:“Get comfortable being uncomfortable.” - Greg KihlstromLinks:LinkedIn: https://www.linkedin.com/in/gregkihlstrom/ Greg’s Website: https://www.gregkihlstrom.com/ Greg’s Books: https://agilebrandguide.com/product-category/all-products/books/ GK5A Website: https://www.gk5a.com/The Agile Brand with Greg Kihlström Podcast: https://www.gregkihlstrom.com/theagilebrandpodcast
Jennifer Sirangelo on The Power of Listening - Chief Influencer - Episode # 036
Jan 31 2024
Jennifer Sirangelo on The Power of Listening - Chief Influencer - Episode # 036
Jennifer Sirangelo is the President & CEO of Points of Light, the world’s largest organization dedicated to volunteer service, which mobilizes millions of people to take action that is changing the world. She is the recipient of the Gold Stevie® Female Executive of the Year Award for women in business and was named to Fast Company’s annual list of the 100 Most Creative People in Business. She is a member of Fortune’s Most Powerful Women and the Forbes Nonprofit Council. Additionally, Jennifer serves as a Council Chair for the America 250 Foundation and is a Farm Foundation Round Table Fellow. Jennifer joins host Anthony Shop to discuss the power of personalized stakeholder engagement, cultivating a listening culture, and adapting strategies for cultural and civic engagement.Takeaways:Personalize experiences for your stakeholders, from board members to employees. Understand their preferences, respond according to their unique needs, and involve them in the activities that suit them best. This will enable better engagement and align their efforts with your organization's mission.Promote a culture of listening within your organization. Allow space and time for staff members to voice their thoughts, ideas, and concerns openly.  This can foster a more inclusive, appreciated, and engaged team.Embrace opportunities to learn from external trends, technologies, and demographic changes. It is critical to understand the specific needs of Millennials and Gen Z and how they shape the future of culture and civic engagement.Personal touches, such as handwritten notes, phone calls, and dedicated one-on-one time, can significantly impact personal and professional relationships. These small personal touches often carry more weight, even in an increasingly digital world.As a leader, develop and trust your instincts. Don't dismiss your gut feelings, especially when they warn you about potential issues or guide you in making decisions.Links:LinkedIn: https://www.linkedin.com/in/jennifer-sirangelo-62a8723 Points of Light (Website): https://www.pointsoflight.org
Ju'Riese Colón on Building Trust With Transparency - Chief Influencer - Episode # 035
Jan 24 2024
Ju'Riese Colón on Building Trust With Transparency - Chief Influencer - Episode # 035
Ju’Riese Colón is the Chief Executive Officer of the U.S. Center for SafeSport, the nation’s onlyindependent nonprofit committed to building a sport community where participants can work and learn together free of emotional, physical, and sexual abuse and misconduct. Before her Center tenure, Ju’Riese served as National Vice President of Child & Club Safety for the Boys & Girls Clubs of America, developing and leading the child safety policies and initiatives for over 1,100 U.S. Boys & Girls Clubs organizations and nearly 4,300 Boys & Girls Club locations. Prior to that, Ju’Riese served as Executive Director of Prevention & Outreach for the National Center for Missing & Exploited Children (NCMEC). Ju’Riese joins Host Anthony Shop to discuss the process for establishing a basis of trust with a community, holding yourself accountable as a leader, and how to create a supportive environment for those working in an emotionally difficult role.Takeaways:To build trust, leaders must demonstrate the highest levels of integrity and accountability in their actions and expect the same of their team. Internal and external accountability paves the way for organizational improvement and growth.Maintaining open lines of communication with your team, stakeholders, and the public is crucial. Take the time to provide updates on the important details of your work with the stakeholders who need to know. Take time to listen to feedback from key stakeholders and use that insight to shape your strategic plan. It’s important to invite stakeholder feedback at every stage and on every part of their experience with your organization.Emphasize the mental well-being of your team members. Taking care of your team is just as important as taking care of your stakeholders.Links:LinkedIn: https://www.linkedin.com/in/ju-riese-colon-9759a34/U.S. Center for SafeSport website: https://uscenterforsafesport.org/
Chiquisha Robinson on Collaborative Leadership - Chief Influencer - Episode # 034
Jan 17 2024
Chiquisha Robinson on Collaborative Leadership - Chief Influencer - Episode # 034
Chiquisha Robinson is a career public defender with nearly two decades as a top attorney at the Public Defender Service for the District of Columbia. As a Deputy Chief for the Prisoner and Reentry Legal Services Program in the Community Defender Division, she manages a team of attorneys to support and advance the rights of incarcerated adults and those living with a criminal record. To further help her most important stakeholders, Chiquisha authored the DC Reentry Navigator, a 900-page comprehensive compilation of expert knowledge and reentry resources for people arrested, charged, tried, and/or convicted under District of Columbia law. She is also an Adjunct Professor at The George Washington University. Chiquisha joined Host Anthony Shop in her personal capacity to discuss how leaders and communicators can learn to utilize their platforms for positive change, engage stakeholders early on, and navigate the delicate balance between promoting a cause and self-promotion.Takeaways:Leaders should bring stakeholders on board at the inception of a project. Making them part of the creation process boosts ownership and ensures its successful distribution.True leadership involves empowering others to reach their potential, whether a service provider, family member, or client. Leaders should inspire and encourage others to develop and put their talents to use.If you have information that can help others, you should be willing to share it, not withhold it. You have the responsibility to make sure the right information reaches the people who need it.Leaders should reexamine their relationship with ambition and consider scaling the impact of their work as an ambitious goal. Leaders should not view ambition as a way to boost their ego but as a means to scale their impact. Leaders have a significant opportunity to use their personal and professional brands to share important messages. Be mindful to recognize and respect the individual journeys and experiences of others. Everyone deals with their unique struggles and challenges. Compassion and empathy will make a leader more approachable and trustworthy. Quote of the Show:“When you don't go from potential to producing, you are imprisoned by your idea” - Chiquisha RobinsonLinks:LinkedIn: https://www.linkedin.com/in/chiquisha-robinson/ The D.C. Reentry Navigator: https://www.pdsdc.org/resources/client-resources/d.c.-reentry-navigator Public Defender Service for the District for Columbia: https://www.pdsdc.org/
Lisa Thurau on Educating Disparate Audiences - Chief Influencer - Episode # 033
Jan 10 2024
Lisa Thurau on Educating Disparate Audiences - Chief Influencer - Episode # 033
Lisa Thurau is the Executive Director of Strategies for Youth. Lisa founded the nonprofit in 2009 aimed at improving police-youth interactions and reducing the disproportionate impact on minority youth. The organization provides its training, outreach programs, and policy reviews in 25 states, guiding law enforcement in their interactions with youth. Lisa joins Host Anthony Shop to discuss how to adapt core messages to resonate with many different audiences, how to make training effective, and how to influence hard-to-reach groups.Takeaways:Before affecting real change, it is crucial to identify and address information gaps. For example, Lisa understood that law enforcement officers and the youth they interact with had critical gaps in their understanding of each other. She created training to bridge these gaps, significantly improving interactions and reducing unnecessary conflicts. Rather than settling for conventional methods of training or teaching, keep the information practical, relevant and easily digestible for its target audience.Consider taking on a “mutual learning” approach. Lisa's organization trained both law enforcement officers and youth, giving each the knowledge of the challenges, rights, and responsibilities of the other. This mutual learning approach fostered empathy, improved interaction quality, and reduced conflicts.Emphasizing equality in training is imperative. Providing training for both police and youth legitimizes both points of view while encouraging understanding. Engage younger members of the community by incorporating gamification. For example, Strategies for Youth has the 'Juvenile Justice Jeopardy' game, a novel approach to connect with young people. The game educates youth about their legal rights and responsibilities through an engaging format.Use research and real-world data to drive decisions and share your message with others. Lisa's initiatives were always backed by extensive research. She also used surveys to understand public perceptions and effectively align their initiatives.Quote of the Show:“We have to educate the kids and we have to educate law enforcement. And you gain legitimacy with both groups if you tell one you're training the other.” - Lisa ThurauLinks:LinkedIn: https://www.linkedin.com/in/lisa-thurau-a537572/ Twitter: https://strategiesforyouth.org/
Jason Trimiew on The Impact of Supplier Diversity - Chief Influencer - Episode # 032
Jan 3 2024
Jason Trimiew on The Impact of Supplier Diversity - Chief Influencer - Episode # 032
Jason Trimiew is the Director of Global Supplier Diversity at Meta. Under his leadership, Meta became a leader and innovator in supplier diversity.  They have spent more than $10 billion cumulatively with US companies certified as minority, women, veteran, LGBTQ, or disabled-owned. Prior to joining Meta, Jason designed and delivered the community impact initiatives for Super Bowl 50, resulting in more than $20 million in grants for Bay Area nonprofits and contracts for local, diverse-owned businesses. Jason and Host Anthony Shop discuss the leverage of radical transparency, the value in obtaining prompt feedback, and how embracing transformative technologies can increase equity in supply chains. Takeaways:Leaders should actively champion supplier diversity through strategic partnerships, prompt payment practices, and making diversity a component of their corporate culture.Integrating businesses of different backgrounds into your supply chain aid both businesses and their communities, cultivating a diverse, inclusive economic environment and helping companies access the best talent.Quicker payments to these suppliers stimulate further growth in their communities, as the faster flow of capital aids in the creation of new jobs and wage increases.Using effective technology can minimize friction for new suppliers. Things like single sign-on systems, automation, and proactive nudging, help provide access to opportunities sooner.Seek genuine feedback from various stakeholders to gauge the effectiveness of your initiatives and make necessary, swift adjustments. As companies develop supplier diversity programs, businesses should share both their successes and failures, allowing others to learn from their experiences, encouraging collaborations, and inspiring improvements.Celebrate and acknowledge the achievements of your team members, fostering a culture of positive competition and inspiration. For example, Meta uses a system of rewards to highlight positive contributions toward supplier diversity within the company.Quote of the Show:"Supplier Diversity is a business strategy. It's us wanting to have the best talent competing for our business and helping us execute against our mission as a company, and that's why it's so effective” - Jason TrimiewLinks:LinkedIn: https://www.linkedin.com/in/jtrimiew/ Follow Meta’s Supplier Diversity on Facebook: https://www.facebook.com/metaglobalsupplierdiversity/ Twitter: https://twitter.com/JasonTrimiew
Lia Haberman on Building A Potent Personal Brand - Chief Influencer - Episode # 030
Dec 20 2023
Lia Haberman on Building A Potent Personal Brand - Chief Influencer - Episode # 030
Lia Haberman is a digital marketing expert, strategist, and speaker who is best known for her popular newsletter, In Case You Missed It. She has amassed nearly 20,000 subscribers across Substack and LinkedIn by sharing industry trends and insights in an easily digestible and entertaining format. Lia is also a lecturer for UCLA Extension's leadership management communications programs and corporate education courses. Lia and Host Anthony Shop discuss building your personal brand as a thought leader, how to share insights online as an introvert, and the keys to creating a great newsletter.Takeaways:As a business leader, it's crucial to embrace personal branding. A unique and strong personal brand helps distinguish you, resonates with your audience, and amplifies your influence. In the long run, putting effort into shaping your online narrative pays off.Consider utilizing newsletters as a part of your personal branding strategy. Newsletters allow direct interaction with your audience, providing them with regular, digestible content, and building community.Any effective newsletter must have these three elements: consistency, brevity, and audience awareness. Newsletters must be published regularly so the audience can depend on them. The content needs to be brief or presented in a way that’s easy to understand. Above all, the content should cater to the audience's specific needs, providing them with valuable insights and updates that assist them in decision-making or staying informed. Make sure to choose the right platform to reach your audience. Explore LinkedIn and Substack for their robust visibility and user-friendly nature. Consider platforms like WhatsApp if your audience is international. Make sure the platform aligns with your brand and meets your audience where they are.Quote of the Show:“Just announcing the news is no longer enough. You have to bring a point of view.” - Lia HabermanLinks:LinkedIn: https://www.linkedin.com/in/liahaberman/ Twitter: https://twitter.com/liahaberman ICYMI Substack: https://liahaberman.substack.com/
Dr. Gail Ayala Taylor on Building A Sense of Belonging - Chief Influencer - Episode # 029
Dec 13 2023
Dr. Gail Ayala Taylor on Building A Sense of Belonging - Chief Influencer - Episode # 029
Dr. Gail Ayala Taylor is a Clinical Professor of Business Administration at The Tuck School of Business at Dartmouth. Dr. Taylor is also the Founder of RISE Career Launch and CEO of Ayala Halloran Taylor Group, LLC. She founded RISE Career Launch after years of witnessing extremely talented women and individuals from underrepresented groups struggle in their transition from college to career. Dr. Taylor joins Host Anthony Shop for a conversation highlighting the importance of creating an environment that is conducive to learning, her journey to launching the RISE framework, and how to set your career up for success.Takeaways:Professor Taylor emphasizes that learning is a two-way process, it’s not just broadcasting information but also engaging in a dialogue to truly connect with others. Her teaching style relies on making students comfortable enough to share their knowledge and learn from each other.The RISE framework helps promote two-way communication between junior employees and their managers. There are four parts of the framework: Relationships, Inquiry, Skills, and Expectations.The 'R' in the RISE framework stands for Relationships. Professor Taylor emphasizes the importance of building effective, positive personal and professional relationships. It is crucial for new entrants to connect with their peers, supervisors, and people at all levels of the organization.The 'I' stands for Inquiry. The framework encourages individuals to ask meaningful questions and gather information. The key is to be intentional with the questions you ask of your managers and those around you.The 'S' represents Skills. The RISE framework highlights the need for functional, interpersonal, and technical skills. Recognizing personal strengths and areas for improvement can help navigate conversations with managers about career growth and skill development.The 'E' signifies Expectations. It strongly emphasizes understanding and meeting the basic expectations as a priority before striving to exceed them. The focus is to ensure there are no surprises in performance reviews and that employees are on the same page as their managers.Marketing is a process of making and keeping promises to customers, focusing on offering high-quality products and services backed with exemplary customer service. Quote of the Show:“We all can learn from each other, it's not just a one-way street. I might be in the front of the classroom, but I'm just the conductor of trying to help others connect and share their knowledge.” - Dr. Gail Ayala TaylorLinks:LinkedIn: https://www.linkedin.com/in/gailataylor/ RISE Career Launch: https://www.risecareerlaunch.com/ The Tuck School of Business, Dartmouth: https://www.tuck.dartmouth.edu/
Reverend Darrell Goodwin on Building a Faith without Limits - Chief Influencer - Ep. 28
Dec 6 2023
Reverend Darrell Goodwin on Building a Faith without Limits - Chief Influencer - Ep. 28
Reverend Darrell Goodwin serves as the first Executive Conference Minister of the Southern New England Conference of the United Church of Christ. He is the first openly LGBTQ Black person to serve as an Executive Conference Minister in the UCC. He is a member of the United Church of Christ Board, the UCC Council for Health and Human Service Ministries, and the Global Ministries Board. Reverend Goodwin joins Host Anthony Shop to discuss why diversity of all kinds strengthens the foundation of an organization, how to foster mutually beneficial partnerships, and what the power of owning your personal identity can do for leaders.Takeaways:Leaders should start every decision-making process with a focus on inclusion. For example. Ask how an initiative will cater to diverse groups. This strategy helps bring people together and ensure each group feels seen.Find opportunities to collaborate with new partners beyond organizational or departmental borders and remove barriers. Leaders should ask who they're not talking to, seek new connections, and explore new possibilities.Reverend Goodwin advocates for being transparent and owning your story. Taking this approach not only disarms those who might use your identity against you, but also makes it a centerpiece of your strength.Organizations often limit themselves by adhering strictly to known patterns. Growth-minded leaders should question the established norms and be willing to be nimble, adaptive, and innovative.Consider opposing viewpoints and open yourself up to criticism and opposition. Listen intently to all the feedback you receive, good or bad. If confronted with backlash for you or your organization’s opinions, it is important to be resilient and stay true to one’s beliefs. Quote of the Show:“Trust fast, fail forward.” - Reverend Darrell GoodwinLinks:LinkedIn: https://www.linkedin.com/in/rev-darrell-goodwin-58b0967/ Personal Website: https://www.revgoodwin.com/ Southern New England Conference of The UCC Website: https://www.sneucc.org/ YouTube: https://www.youtube.com/@rev.darrellgoodwin9821/featured
Bill Furlong on The Shifting Landscape of B2B Marketing - Chief Influencer - Episode # 027
Nov 29 2023
Bill Furlong on The Shifting Landscape of B2B Marketing - Chief Influencer - Episode # 027
Bill Furlong is the CEO and Co-Founder of SquareStack and the Author of Appify Your Business, which helps small and mid-sized businesses find and employ cloud tech solutions to improve the way they work. Bill has been at the forefront of B2B marketing for decades. He was the Managing Director and Publisher of B2B Magazine and then went on to successfully launch multiple startups, including Bizo, which LinkedIn acquired. Bill and Host Anthony Shop discuss why the B2B marketing landscape has shifted closer to B2C, the importance of authenticity in modern marketing, and the impact of social selling. Takeaways:While building a company’s brand is essential, it is often equally or more effective to develop the personal brands of the leaders within the company because people want to be connected to and learn from actual humans, not just brands.It’s crucial that leaders, especially those in the C-suite, have an active and authentic digital presence. Leaders should leverage their influence on social media platforms to forge personal connections, enhance their personal brand authenticity, and build digital relationships.The internet has revolutionized B2B marketing, leading to B2B adopting strategies that mirror B2C marketing. The merging of professional and personal lives, the need for more human connections in business, and the rise of technology drives this shift.Technology, especially AI, is now influencing marketing, creating virtual personas and automating drip campaigns. Be sure to avoid "over-automating," as this feels cold and impersonal. Interactions with your company should have a human touch.Content marketing plays a key role in companies establishing themselves as thought leaders in their industries. Curating great content relevant to your audience can be just as important as creating new content.While it can be challenging to measure the success of brand-building in the digital age, collecting and understanding first-party data are critical. Unifying customer data provides insights into the value of marketing and communication activities.Quote of the Show:“Authenticity and a conversational approach to your digital self is so important” - Bill FurlongLinks:LinkedIn: https://www.linkedin.com/in/wkfurlong/ Twitter: https://twitter.com/wkjfurlong SquareStack Website: https://squarestack.com/ Appify Your Business: https://a.co/d/24QqycR Shout Outs:Scott Galloway: https://www.linkedin.com/in/profgalloway/ Scott Brinker: https://www.linkedin.com/in/sjbrinker/ Thích Nhất Hạnh: https://plumvillage.org/#filter=.region-na Brian Morrissey: https://www.linkedin.com/in/brianmorrissey/ Gale Wilkinson: https://www.linkedin.com/in/galevc/
Danica Roem on Influencing Individuals to Impact Change - Chief Influencer - (Re-Air)
Nov 22 2023
Danica Roem on Influencing Individuals to Impact Change - Chief Influencer - (Re-Air)
Danica Roem is the newly-elected delegate representing the 30th District in the Senate of Virginia. To congratulate Danica, we are re-sharing her interview with Anthony from during the campaign. Previously, Danica served three terms in the Virginia House of Delegates and helped her constituents by providing a free school lunch program and improving state infrastructure. Danica is most well known as the United States’ first openly transgender state legislator. She is also a heavy metal vocalist, award-winning journalist, and author of the bestselling Burn The Page. Danica shares how to drive impactful change, why individuals must take the initiative to create positive change, and how to overcome imposter syndrome as a leader.Takeaways:By truly listening to and understanding the needs and concerns of those around you, leaders can incorporate their perspectives into decisions and ensure that their actions align with the interests of those they represent. Danica learned this as a legislator first-hand. This approach strengthens relationships and leads to more effective and inclusive environments.Leaders should strive to communicate authentically. Sharing personal stories, expressing genuine empathy, and conveying messages that resonate with others, fosters strong connections and builds trust.To create change, you need to take the initiative. Danica shared her experiences of actively advocating for policy changes, such as improving transportation infrastructure or expanding support for LGBTQ+ communities.Embrace compromises, but make sure that when you do, make sure it’s a well-informed decision. Leaders must balance personal values with the greater good, which can require making difficult choices, such as in the legislative process.To counter imposter syndrome and insecurities, Danica encouraged leaders to recognize their qualifications, unique perspectives, and the support they have received from their electorate. By embracing their authentic selves and acknowledging their value, leaders can overcome imposter syndrome and lead confidently.Embrace the hard work and effort required to achieve your goals, whether it's knocking on doors, making phone calls, or biking between constituents in rural areas.Combine your instincts with thorough research and knowledge to make well-informed decisions. Danica shared how she relied on her intuition, along with years of living with and listening to her community, to guide her actions as a legislator.Quote of the Show:“Thrive because of who you are, not despite it” - Danica RoemLinks:Twitter: https://twitter.com/pwcdanica Website: https://www.danicaforstatesenate.com/ Burn The Page Book Link: https://a.co/d/6ZB0KoH
Matthew Algeo on Telling Big Stories Through Small Moments - Chief Influencer - Episode # 025
Nov 15 2023
Matthew Algeo on Telling Big Stories Through Small Moments - Chief Influencer - Episode # 025
Matthew Algeo is the Author of When Harry Met Pablo, along with six other books, including Harry Truman’s Excellent Adventure: The True Story of a Great American Road Trip, named one of the best books of 2009 by the Washington Post. Matthew and Host Anthony Shop discussed the importance of how leaders show up in small moments, how some of the most influential presidents of the United States have capitalized on communication breakthroughs and the importance of building trust with your audience. Takeaways:Great leaders are willing and able to meet with people who hold different viewpoints than their own. They are willing to listen to others and assess the value of their ideas without dismissing them altogether.Small stories can be compelling because they help to flesh out the character of the person you’re writing or speaking about. Showing how leaders show up in everyday moments can inform the next generation of leaders how to act.Some of the most impactful Presidents in US history were early adopters of new media forms, allowing them to communicate more directly with voters. For example, Franklin D. Roosevelt embraced the radio, and John F. Kennedy took advantage of television.Understand the key decision-makers you need to influence and figure out how to communicate with them directly when you need to. For example, President Truman spoke directly with the leading columnists when an issue arose over how a state-sponsored art exhibit was covered in the press.While delivering bad news can be tough, it’s an important skill to have as a leader and a communicator. A key aspect of being able to deliver the truth, whether good or bad, to people is building a foundation of trust with them. Quote of the Show:“I think you can use the smaller stories to reveal a lot about the character of the people you're writing about.” - Matthew AlgeoLinks:LinkedIn: https://www.linkedin.com/in/matthew-algeo-35b8512/ Instagram: https://www.instagram.com/matthewalgeo/ Website: https://www.malgeo.net/ When Harry Met Pablo: https://bookshop.org/p/books/when-harry-met-pablo-truman-picasso-and-the-cold-war-politics-of-modern-art-matthew-algeo/19789593?ean=9781641607872Harry Truman's Excellent Adventure: https://bookshop.org/p/books/harry-truman-s-excellent-adventure-the-true-story-of-a-great-american-road-trip-matthew-algeo/626833?ean=9781569767078
Anne Rancourt on How to Leverage Listening - Chief Influencer - Episode # 024
Nov 8 2023
Anne Rancourt on How to Leverage Listening - Chief Influencer - Episode # 024
Anne Rancourt is the Communications Director at the National Institute on Drug Abuse, otherwise known as NIDA, where she oversees communication of the world's largest investment in research on drugs and addiction. Joining Anne is special guest Host Dr. Liesl Riddle, Dean of the George Washington University College of Professional Studies. Anne shares the importance of listening in every communications plan, why communicators should adopt a long-term view of their messaging and tactics, and how to be a great mentor for your team.Takeaways:Despite all of the technological tools available to modern communicators, the most important is listening. Communicators should be listening to their audience from the start of an initiative and at every successive step of that initiative.Anne highlights a great example of why listening is so important when recounting the impact of hearing from the community who are working on the frontlines of the drug overdose crisis. Through listening, Anne heard ways that NIDA could better assist in addressing overdose and drug addiction. This also highlights how leaders can give a voice to those without a voice by listening intently.Often, the feedback that is hard to listen to is what can inspire the best ideas and solutions. Pay attention to harsh feedback when you get it because that is when you will hear the truths and real information you need to succeed.Communicators should adopt a more iterative approach to their messaging and tactics. Recognize that executing the tactic is not the end goal and treat it like an ongoing process that can be adjusted over time to improve results.In a post-pandemic world, the impact of showing up to events and meeting people in person is now more effective than ever. Showing up in person is a powerful symbol of how important a person or meeting is.Leaders need to show up as their whole selves. The best way to lead and communicate with your team is to be authentic to who you are. Don’t feel you need to take on an archetypal role, just be yourself.As a leader, it is essential to provide mentorship opportunities to your team. Encourage them to step into new and unfamiliar situations, providing them with the necessary tools and support, while also instilling trust and belief in their abilities. This enables them to grow and prove themselves, ultimately fostering a strong pipeline of talent for the future.Quote of the Show:“It can be tough to hear feedback, especially when it's not glowing, but that's really when you have to pay attention because that's when you get the real information on how you can do a better job” - Anne RancourtConnect with Anne:LinkedIn: https://www.linkedin.com/in/annerancourt/ National Institute on Drug Abuse: https://nida.nih.gov/ Connect with Dr. Liesl:LinkedIn: https://www.linkedin.com/in/liesl-riddle-phd-a66a18/ Shout Outs:Professor Lawrence Parnell: https://www.linkedin.com/in/lawrence-j-parnell-4586a74/
Patrick Sallee on Owning Your Story - Chief Influencer - Episode # 023
Nov 1 2023
Patrick Sallee on Owning Your Story - Chief Influencer - Episode # 023
Patrick Sallee, is the President and CEO of Vibrant Health KC and the author of The Solitary CEO. In his book, Patrick generously shares stories that require immense vulnerability and humility, as well as the lessons he's learned and applied in his personal and professional life along with his road to sobriety. Patrick and Host Anthony Shop discuss how to break out of the siloes leaders build around themselves, address the specific needs of multiple stakeholders, and engage with a community to create profound change.Takeaways:Leaders should break down the silos they build around themselves and their work and reconnect with the purpose of their work to foster connection, succeed, and avoid becoming defensive or resentful towards their team and organization.Prioritize the needs of the people you serve. For Patrick, in the non-profit sector, the key to handling the needs of multiple stakeholders is to keep the mission and the lives of those being served at the forefront. The focus of your leadership should not be yourself; it should be the mission you are working to accomplish. Addressing the needs of different stakeholders requires a specific strategy for each group; ensuring that all of these strategies align with the mission makes it possible to manage the completion of the mission. The best way to understand community members' issues is to talk with them and get them engaged in developing a solution to that problem. There is no better way to get buy-in for a project than by listening to the stakeholders' feedback.When dealing with complex problems, if the members of a community lack the skills or knowledge to understand the problem and possible solutions properly, leaders should take the time to get them up to speed and teach them the necessary disciplines so that they can make educated decisions to solve the problems they face.Own your mistakes and don’t try to hide them. Whether you’re interviewing for a job or negotiating a deal, if you try to conceal past mistakes, you allow others the chance to use those past mistakes against you. Be upfront and honest about who you are.Quote of the Show:“If I own it, and I say it first, you can't use it against me” - Patrick SalleeLinks:LinkedIn: https://www.linkedin.com/in/patricksallee/ Vibrant Health website: https://vibranthealthkc.org/ The Solitary CEO: https://a.co/d/g0IyOB6 Shout Outs:The Power of Giving Away Power by Matthew Barzun
Chris Ullman on the Incredible Impact of Using Plain Language - Chief Influencer - Episode # 022
Oct 25 2023
Chris Ullman on the Incredible Impact of Using Plain Language - Chief Influencer - Episode # 022
Chris Ullman is the Founder and President of Ullman Communications, LLC. Chris is also the author of two books, Find Your Whistle and his newest publication, Four Billionaires and a Parking Attendant. Chris joins guest Host, Robert Krueger, the Executive Director of The Communications Board, to discuss the importance of humanizing communication, understanding different perspectives, and finding inspiration in your personal and professional life.Takeaways:Whether you’re working in public office or private equity, you need to know your audience and what matters to them. That way, you can simplify messages down to what they must know. That is a sign of effective communication.Humanizing communication involves considering the audience receiving the message so they can understand it. A great example comes from the SEC initiative to make complex mutual fund documents easier to understand for everyday people.Speaking in plain English is a crucial way for leaders to provide clarity of thought and language to their audience. Using plain English reduces the chance of a message being miscommunicated or misinterpreted.For leaders trying to build influence and gain advocates within an organization, empathy and understanding different audiences are imperative. Whether working in the public and private sectors, you need to build bridges with stakeholders with different opinions or interests. Empathy allows for effective communication and collaboration with diverse groups.Find sources of inspiration that uplift and push you to be your best self. For example, the incredible composer Beethoven is a great source of inspiration because he overcame personal challenges and created powerful music.Quote of the Show:“Humanizing my communications has been such an important theme in the work I've done.” - Chris UllmanLinks:LinkedIn: https://www.linkedin.com/in/chrisullman/ Website: https://chrisullman.com/ Find Your Whistle: https://a.co/d/dUCzGym Four Billionaires and a Parking Attendant: https://a.co/d/emuWIEd Shout Outs:Chuck Schumer - Current U.S. House of Representatives Majority LeaderJohn Kasich - Former Governor of OhioTed Leonsis - Owner of the Washington Capitals and the Washington Wizards Lou Gerstner - Former CEO of IBMGlenn Youngkin - Current Governor of VirginiaMitch Daniels - Former Governor of IndianaAdena Friedman - President of Nasdaq, Inc.David Rubenstein - Co-Founder and Co-Chairman of The Carlyle GroupBill Conway - Philanthropist
Highlights from Robert Krueger’s Favorite Episodes - Chief Influencer - Episode # 021
Oct 18 2023
Highlights from Robert Krueger’s Favorite Episodes - Chief Influencer - Episode # 021
In this special episode of Chief Influencer, Rober Krueger, Executive Director of The Communications Board joins the show to highlight some of the key insights and common threads that our amazing guests have shared in their conversations with Host Anthony Shop. We hope you enjoy this curated selection of moments from each of our first twenty episodes!Takeaways:Take a hands-on approach to your social media presence and activity. Avoid simply handing over the keys to someone else. By logging in, liking, and engaging personally, you can maintain authenticity and connect with your audience. The message is just as important as the medium. Leaders should tailor their message according to what each group of stakeholders needs. “It's important for people to have a sense of the ability to reach their government, to reach levers of whatever degree of power and to actually have an interaction there” - Rob SandAs noted by Secretary Tony Woods, to reach veterans where they are and to make the term “veteran” more representative of the full breadth of servicemen and women in this country, it is important to tell a broader range of stories that better reflect the experiences of everyone that has served. This lesson can apply to other communities as well.“It's not just a numbers game, it's also a quality game” - Katie Harbath“We were kids of immigrants yesterday. We're kids of immigrants today, and we'll be kids of immigrants tomorrow. We knew that wouldn't change.” - Daniel Buezo. For Daniel and his team, this quote signifies the pride they have in identifying as the children of immigrants. They embrace this fact, regardless of the highs and lows, because it is part of what makes them unique.Put faith in people who society may have left behind. Your feelings towards someone should not be based entirely on the worst thing they’ve done, nor should they be based entirely on the best deed they’ve ever performed. “I believe the best way to influence either in a small way or in a large way, is to approach everything with a servant's heart.” - Sharon McBrideThe keys to making a difference are identifying the key “protagonists” and leaders within a community or group, understanding the different influential nodes within the community where these leaders cross paths, and discovering which specific levers can be used to result in different behavioral outcomes.Listen to the Full Episodes: https://www.chiefinfluencer.org/episodes