Coffee with Kim

Kim Kaupe

How do the Sharks on Shark Tank evaluate deals? What tactic does this NY Times Best Selling author swear by? Who’s behind the social media accounts of today’s hottest celebs? How did this entrepreneur start 3 companies in 1 year and break the million-dollar revenue mark in all three!? Drop into Coffee With Kim – a live-broadcast podcast where host Kim Kaupe brings you along to her coffee meetings with successful CEOs, celebrities & influential individuals. Pull up a chair as you meet these cutting-edge individuals, copy their homework & use it in your everyday life. (Why do the homework when someone else has already done it?!) Want to interact with these impossible-to-access individuals? Join us LIVE on Wednesdays at 1pm EST on LinkedIn. Get involved in the conversation during the live-streamed interviews covering everything from business and entrepreneurship to career and mindset. There’s always a seat at the table waiting for you! read less

Mini-Workshop: Tips For Public Speaking
3d ago
Mini-Workshop: Tips For Public Speaking
Public speaking isn’t just for keynotes or wedding receptions. Every time you present your idea to the team or ask for a raise you’re tapping into the skill of speaking in public. This week we dove into tips for handling the inevitable nerves and increased heart rate, what to avoid doing day-of and where Kim sees most people fall short when refining this skill. Kim shares tips for on screen presentations and the Coffee With Kim crew chimed in with some of their favorite resources. Whether it’s the end of year review looming or your best friend asking for a toast on their big day, the Coffee With Kim crew has some tricks for you to stuff up your sleeve next time you need it! Notes:04:50 Strategies to nix the nerves 06:40 Best advice that I’ve gotten 13:00 3 things to watch out for 21:00 Biggest mistake I see 29:49 In person vs on screen 31:00 How to utilize the chat 37:40 Resources for virtual presentationsIf you loved this episode you should check out this episode The Formula To Charisma With Vanessa Van EdwardsIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Mini-Workshop: AI Tools - What, How, When To Use Them With Martin Waxman
Sep 12 2023
Mini-Workshop: AI Tools - What, How, When To Use Them With Martin Waxman
The truth is no one is an “expert” when it comes to AI. At least not yet. But some people, like Martin Waxman, have dove head first into the deep end of Artificial Intelligence and they’re learning as fast as they can so we can copy their homework. In this discussion Martin shared with us the steps he takes to implement new tools in digital marketing, what big mistakes to avoid and we got creative about what we think the future of AI might look like. (it has something to do with cookbooks and magic!) He shared TONS of resources that we’ll link here. If you have any questions you want to pop into the chat head over to YouTube or LinkedIn and ask away! Notes:10:41 How to pick good AI tools 16:46 Applying AI to large corporations 17:45 Steps to implement AI in marketing 18:10 Biggest mistake to avoid 30:20 The future of AI 40:33 Resources for learning AIIf you loved this episode you should check out this episode ChatGPT 101 With Dave BirssLinks:Connect With Martin On LinkedIn HereMartin’s Course, Generative AI For Digital MarketersAI Tools:HyperWrite for marketing or communicationsBing Create for creating images from textPI appNewsletters:Ethan Mollick’s newsletter - One Useful ThingMartin’s Digital Marketing Trends NewsletterAxios HQEliezer YudkowskyFuture Of Marketing InstitutePodcast:Lex Fridman’s PodcastBooks:Life 3.0 by Max TegmarkIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Career Pivots: How To Pivot Successfully
Sep 5 2023
Career Pivots: How To Pivot Successfully
Most people will pivot careers 5-7 times in their life! Gone are the days of staying at the same job for 49 years! So how do we make sure we pivot successfully? In this episode the Coffee With Kim crew dove into how to assess if you need a pivot or you’re burnout and need a break. We talked about how to prepare well and what questions to ask before switching career paths and things got a little spicy when Kim shared the number one mistake she sees when pivoting. Tune in and jump over to the LinkedIn chat to share resources you have or lessons you’ve learned through pivoting in your career. Notes:13:00 Pivot vs Burnout 20:45 How to gather information 25:00 Questions to ask about a new industry 40:00 Resources to help you pivot 47:04 Don't let the "years of experience" hold you back51:40 The secret skill we all should strive forLinks Mentioned:https://www.linkedin.com/learning/nano-tips-for-avoiding-burnout-with-kim-kaupe/https://www.linkedin.com/learning/sharing-your-expertise-online-nano-tips-with-kim-kaupe/https://www.linkedin.com/learning/instructors/kim-kaupehttps://www.linkedin.com/in/jehakjerrylee/https://www.linkedin.com/in/madelinemann/https://www.linkedin.com/in/abelcak/If you loved this episode you should check out this episode Carving Your Career Path With Laura Gassner OttingIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Brand Yourself With Patrick Ambron
Aug 29 2023
Brand Yourself With Patrick Ambron
In today’s world your online reputation will always proceed you. But what if it’s inaccurate? Patrick Ambron and his cofounder Pete created Brandyourself after Pete kept being confused for a criminal with his same name. He could not figure out why he wasn’t getting called back for job interviews or even dates. Presenting yourself well online is step 1 to landing your dream opportunity. Join Kim and Patrick as they discuss where to start when cleaning up your online reputation, what to do if you find something negative, and how to promote yourself well. Patrick shares some great resources and they swap insider secrets about Shark Tank and Dragons Den. This episode is great if you know you should be doing more online but don’t know where to start! Notes: 03:45 Why Online Branding Matters 08:00 How Do You Audit Yourself Online? 09:45 When You Find Something Negative, What Do You Do? 18:00 Tools To Help Brand Yourself26:25 When Posting Is It Quality or Quantity? 35:30 Tales from Shark Tank & Dragons DenIf you loved this episode you should check out this episode Sharing Your Expertise Online.If you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Mini-Workshop: 4 Types Of Mentors You Need
Aug 15 2023
Mini-Workshop: 4 Types Of Mentors You Need
One of the best things I did for my career was defining what mentors I need, want and have. From this came my “4 Mentor Method” that’s been featured in Forbes, Inc Magazine and of course on LinkedIn. In this mini-workshop, I break down what a mentor actually is, how to find mentors for each category, and most importantly how to utilize their knowledge and your relationship as you learn and grow in your career. I share the biggest mistake I see when it comes to mentorship (hint: what’s the difference between a mentor and an advocate?) and share a handy dandy list to help you brainstorm names for each of the 4 types. You can see all written notes here on my website if you’re more of a visual person like me. Whether you’re a new graduate, a leader looking to level up or a fresh face in your industry, this session is for you! Notes:05:18 What is a Mentor?12:41 The 4 Mentor Method29:06 Advocate vs Mentor36:40 Two Big Mentor Mistakes42:15 My Homework To YOUIf you loved this episode you should check out this episode Networking Strategies: How To StartIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Getting Clear On Your Values With Darrah Brustein
Aug 8 2023
Getting Clear On Your Values With Darrah Brustein
Does saying “no” make your heart race? Does receiving a “no” after a big ask feel like a gut punch? Darrah shared her story about receiving a rejection from Brene Brown and how it completely shifted her relationship with the word “no.” Having started four businesses Darrah Brustein knows firsthand what it means to align and realign your goals and values. She joined the Coffee With Kim crew live late last year but the conversation was so good I thought we could use a few of her reminders as we head into Q3. My favorite advice she shared? Three questions to ask yourself before saying yes to an opportunity. I’ve used it so many times since! If you’re struggling to say “yes” wholeheartedly or “no” when it’s necessary, this episode is for you. Shoot me a message on Instagram or LinkedIn if it shifts your world the way it did mine! Notes:03:50 How To Find Clarity12:01 Creating Actionable Steps Toward Your Goals21:00 Saying No Kindly30:15 Three Questions To Ask Yourself Before Saying Yes37:05 Confidence, Consistency & Clarity41:13 Speed Round If you loved this episode you should check out this episode Create Time-Saving Systems With Jenny Blake If you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Mini-Workshop: Tips For Job Searching
Aug 1 2023
Mini-Workshop: Tips For Job Searching
If you’re in the market for a new job (or considering it!) This week’s mini-workshop is for you. From prepping your resume for cold outreaches to leveraging your network to find interesting opportunities, we honed in on the ultimate goal: making sure a real human considers you for a role! We dove into how to make sure your LinkedIn gets in front of the right people and I shared my hot take on how friends & family could be the secret unlock when it comes to finding your next opportunity. If you’re looking for a role or hiring soon head over to LinkedIn & check out the comments on our live session. Tons of opportunities and powerful networking happening over there - you never know who might be a great fit for your team! I am a little biased but trust me, if they’re joining Coffee With Kim they’re bound to be a go-getter! Notes:07:58 What To Know About AI and Resume’s19:25 What To Avoid On Your Resume25:48 Must Have’s On LinkedIn29:11 Crafting Your About Section Properly32:45 The Biggest Missed Opportunity In Job Hunting36:49 The 3 D’s Of Networking42:00 Hot Take On Leveraging Your NetworkIf you loved this episode you should check out this episode Perfecting Your ResumeIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Getting LinkedIn To Work For You With Michaela Alexis
Jul 25 2023
Getting LinkedIn To Work For You With Michaela Alexis
Get ready to revamp your LinkedIn profile and learn if you’re using LinkedIn the right way. (hint: it’s not just for job seekers and recruiters!) This week’s episode is all about how to start leveraging LinkedIn with Michaela Alexis. She shares her strategies for making meaningful connections and even how to befriend your competition, how to find and stick to your strengths in order to produce quality content, and one of my favorite ideas of a “career museum” on LinkedIn. Plus, gain insights into Michaela's favorite productivity tools and apps. This episode is packed with tips to elevate your LinkedIn game and help you shine! Notes:07:45 How To Use LinkedIn The Right Way 15:00 Connection Strategies 20:22 Finding And Capitalizing On Your Social Media Strengths 24:45 Personal Vs Business Strategies 37:00 Your Career Museum 47:10 Michaela's Favorite Tools And Apps 50:55 Speed RoundIf you loved this episode you should check out this episode Mini-Workshop: Improving Your LinkedIn ProfileIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Building Resilience With Gemma Leigh-Roberts
Jul 18 2023
Building Resilience With Gemma Leigh-Roberts
Resilience isn’t a skill that’s easy to learn and it’s even harder to teach. Gemma Leigh-Roberts, Organizational Psychologist and Performance Psychologist joined us to breakdown what resilience really is and how to train our teams on this irreplaceable skill. From developing coping strategies to cultivating a growth mindset, this episode will give you all the tips on how to show up at work with confidence and optimism. She shared some common misconceptions about resilience and let us in on her biggest tips for cultivating trust on a team. Whether it's in the workplace or at home, I personally find resilience to be an ongoing journey, but one that is always worth the effort I put into it! Notes: 4:31 Gemma's Definition of Resilience 10:50 Training To Be Resilient 15:57 Can You Help Someone Else Be Resilient? 20:30 Building A Team's Resilience 29:10 Trust and Resilience 36:52 Having & Developing Realistic Optimism 42:28 How to Learn Resilience At Your Own PaceIf you loved this episode you should check out this episode Building Resilience At Work With Jan RutherfordIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
How To Bet On Yourself With Laurie Ruettimann
Jul 11 2023
How To Bet On Yourself With Laurie Ruettimann
After quitting her corporate job, Laurie Ruettiman made it her mission to help others put themselves first and take control of their careers – she even wrote a book about it, Betting on You. She teaches us how to apply her four pillars of success – self leadership, wellbeing, continuous learning, and risk taking – to be the change you wish to see in your personal and professional life. Our conversation covers strategies for building trust in digital spaces, elevating personal development to improve professional outcomes, and how to find new opportunities without having to constantly look for them. So, tune in and get ready to learn from Laurie's expertise and experience!Timestamps:10:04 The Truth Behind HR14:32 Slacker Time17:04 Boundaries31:20 Building Trust Digitally39:52 Always Be Found Vs Always Be Looking43:40 Remote HRIf you loved this episode you should check out this episode Goal Setting With Kristina PaiderIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Mini-Workshop: How To Lead With Influence
Jul 4 2023
Mini-Workshop: How To Lead With Influence
There’s a common misconception that you have to have “leader” in your title in order to lead. The truth is, most influential leadership starts way before the promotion or official title. Join me for this mini-workshop as I breakdown what great leaders do and don’t do, what small simple shifts you can make to be sure you’re top of mind when promotions come around and how to ask questions in a way that makes you stand out. Becoming an influential leader takes initiative, patience and kindness. I’ve found small ways to make a big impact & I want you to copy my homework. Notes:10:00 The two types of leader 15:05 What you can control 16:10 3 tips to help land your next promotion 33:00 Biggest mistake - showing and telling 40:45 A script to use to help you get ahead 41:37 The power of observing other leadersIf you loved this episode you should check out this course on LinkedIn LearningIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app.Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Listening & Leadership With Stephen Shedletzky
Jun 27 2023
Listening & Leadership With Stephen Shedletzky
The secret to good leadership? I’ll give you a hint: you were given two ears and one mouth. Our guest, Stephen Shedletzky, or “Shed” shares how great leaders learn to listen, instead of learning to lead. From choosing new leaders in your organization, supporting your team effectively, and navigating the delicate balance between compassion and empathy, Shed shares the importance of treating people like they truly matter. He also shares tips on articulating your values like a pro, leading remotely with finesse (even on Zoom!), and the “Disney Fast Pass” to building trust quickly. Grab your favorite cup of caffeine, and get ready to listen, learn, and lead like never before! Notes: 05:55 The Great Power Shift10:11 Advice for New Leaders15:41 Compassion vs Empathy27:27 How to Articulate Your Values34:50 Leading Remotely38:30 The Fastest Way To Build Trust With Your Team43:08 Speed RoundIf you loved this episode you should check out this episode How To Hire And Lead With Tianna TyeIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
How To Land a $10,000 Client With Ellen Yin
Jun 20 2023
How To Land a $10,000 Client With Ellen Yin
Ready to leave $1,000 work behind for $10,000 work? Because we’re all about extra zeroes over here! Ellen Yin, the trailblazer behind the growing media company Cubicle to CEO, waved goodbye to her 9-to-5 job in 2017 and soared to six-figure success within a year of her entrepreneurial journey. How?! Glad you asked… In this interview, Ellen spills on how to woo clients, three things to consider when pricing your services, and how to weave a web of unbeatable business relationships. Her advice is pure gold and easy to implement. We also dive into content creation and why investing in yourself and your learning is actually the secret to success.This episode is for you if you’ve ever wanted to take the leap into entrepreneurship but don’t know where to start. Let me know what you think! Notes:07:07 Leaning Into Curiosity and Change11:30 How To Land Clients13:50 Why Transparency Matters In Finances23:10 Creating Content31:23 3 Factors To Consider When Pricing Your Service44:36 Investing In YourselfIf you loved this episode you should check out this episode Entrepreneurial Thinking With Jess EkstromIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Branding 101: Why Visuals Matter With Abby Moffitt
Jun 13 2023
Branding 101: Why Visuals Matter With Abby Moffitt
Trying to communicate your brand or personality through visuals can be tricky. Today, I’m sharing a conversation I had with my fabulous business partner, Abby Moffitt where we spilled the beans on visual branding! With 15 years of design wizardry under her belt, she and I have worked hand in hand as she’s brought her magic to life for rock stars, nonprofits, and even yours truly, Kim Kaupe! From brand consistency to color psychology, Abby shares some of the insider's secrets with us on how to test if your branding is really communicating what you want, what to consider when branding to a global audience and how to make sure your brand is a “living brand”. Buckle up, folks, because aligning your brand with your business is essential for attracting the right kind of customers. Notes:09:09 Creating Consistency in Branding19:30 Aligning Your Brand28:35 Color Psychology33:25 Creating a Living Brand45:46 Advice For Global Branding48:00 Speed RoundIf you loved this episode you should check out this episode Launching A Signature Offer With Maya EliousIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok:@kimkaupeLinkedIn:https://www.linkedin.com/in/kimkaupe
Mini-Case Study: Marketing via Social Media
Jun 6 2023
Mini-Case Study: Marketing via Social Media
What does peeing in the grass, getting slapped in the face, or coming to class late have in common? They are all subliminal marketing tactics used by celebrities and brands from Netflix to Jessica Simpson to Bumble.Join me as I dive into current creative marketing strategies from the first 6 months of 2023. We walk through what’s really going on behind the scenes, what the outcome was and most importantly, how you can apply these tactics to your own work.In the world of social media, getting creative with your messaging is the only way to stand out. Let’s stand out together! Notes:05:48 How Rhianna Leveraged her Superbowl Performance 14:20 Ways to go deeper on existing opportunities 20:46 How Chris Rock Leveraged “The Slap” 26:30 Using the power of the pause 37:00 Inserting the shock value into your content 43:33 Marketing with no budgetIf you loved this episode you should check out this episode Marketing Tips & Tactics With Brad BatesolIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok:@kimkaupeLinkedIn:https://www.linkedin.com/in/kimkaupe
Mini-Workshop: Creating Loyal Customers With David Brownlee
May 30 2023
Mini-Workshop: Creating Loyal Customers With David Brownlee
Have you ever thought about how much money repeat customers bring to a business? It’s estimated that a repeat customer will spend 10x the amount they originally spent when they’re happy! (not to mention the referrals they bring!) This week we're joined by customer service expert David Brownlee, who shared his insights on how to create these types of loyal customers we’re all after. In this episode we learn how to communicate effectively with customers (including how to say no!), how to tell when customers are happy, and how to create a customer service plan that truly reflects your values. So tune in and get ready to take your customer service skills to the next level! Notes:08:45 3 Things To Communicate To Your Customer 13:30 How To Say No To Customers 22:34 How To Tell If You're Doing A Good Job 27:27 Common Mistakes In Customer Service 36:00 Ways To Communicate Your Values 38:55 Speed roundIf you loved this episode you should check out this episode 10x Your Mindset With Jim Kwik If you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
Mini-Workshop: Tips For Delegating
May 23 2023
Mini-Workshop: Tips For Delegating
Feel overwhelmed by your to do list? Like your work tasks and personal tasks are exploding and you don’t know how to handle them all?! I was there too and I hated it! Learning to delegate changed the way I showed up at work and in my personal life. In this mini-workshop I open up the playbook to help you identify the right tasks to delegate & who you should be delegating to. We also cover common mistakes made when delegating and how to avoid them. I know the thought of delegation seems overwhelming (hint: while it may take more time up front it actually frees your time for what truly matters on the back end!) but breaking it down into small steps helps. Let’s elevate your productivity and get back to working on the things that matter. Notes:11:00 Where to start when delegating 13:27 Who to delegate to 18:00 How to delegate to your boss 22:44 How to deliver clear instructions 26:05 Common mistakes 33:45 Delegating as an employee 38:00 How to get people on your team excited when delegatingIf you loved this episode you should check out this episode Managing Those Above And Below YouIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe
10x Sales Using LinkedIn with Jake Dunlap
May 16 2023
10x Sales Using LinkedIn with Jake Dunlap
How can you take a platform people in business use every day (LinkedIn) and turn it into a sales driver? Jake Dunlap has done just that, taking the sales industry by storm as CEO of Skaled Consulting. As a go-to Sales Expert for Forbes and Huffington Post, we sat down to dig into how he’s using LinkedIn to get ahead in the sales cycle and convert new customers. He shared tips on building a buyer persona, his secret to setting goals and some must-read books that are perfect for your next pool day. Jake has set his sights on “creating the future of sales” and is helping us do the same!Notes:09:18 Why Sales and Dealing with Rejection14:13 Gaining Confidence In Sales16:12 How To Build Buyer Personas21:00 ROI of Posting Regularly31:25 Urgent Tasks and Saying No48:55 The 80/15/5 Strategy50:15 Speed RoundIf you loved this episode you should check out this episode Staying Authentic In Sales With Kevin DorseyIf you enjoyed today’s episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today’s episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone’s gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe