Scaling Hospitality: Tacombi's Recipe for Success Through People and Culture
In this engaging episode, we sit down with Johanny Mateo, Director of Talent and People Operations at Tacombi, to explore the dynamic world of HR within a fast-growing restaurant chain. Johanny recounts her unexpected journey into HR, her passion for connecting individuals with their ideal roles, and how this has played a crucial role in Tacombi's expansion to 20 locations across the US. She reveals the challenges of scaling up, such as hiring over 450 staff members in a single summer, and shares innovative strategies for retaining talent, including converting general managers into managing partners with profit-sharing. This episode offers an insider's look at Tacombi's commitment to culture, community, and leadership development, showcasing Johanny's pivotal role in shaping a workplace where employees are inspired to excel and grow.