Jennifer talks with Dave about her consulting turned customer management career trajectory and how she has spent her entire career helping customers achieve their goals through world-class experiences. She also highlights the three things she believes are necessary when a company is thinking about building a customer success organization and the responsibility a CCO has within an organization to establish the proper customer mindset.
The Revenue Revolutionaries podcast is a MetaCX, Inc. production. You can learn more about MetaCX at www.MetaCX.com or by following on Twitter @metacx.