The statistics are not savory. Since 2016, customer loss among American businesses has increased by 37% due to poor customer service.
The effect of poor customer relationships is even more dramatic in door-to-door sales, where customers are notorious for canceling contracts at the slightest provocation.
How can you lower cancelations and increase customer life cycle without doing the dishes for your customers?
On this podcast, Holden Jasper, CEO of PortalCX, gives us authoritative insights on how his team leveraged technology to slash cancelations by at least 33%.
Some of the critical insights this podcast educates you on include how to: