We’ve all lived through two years of the Covid-19 pandemic. Undoubtedly it has done untold amounts of damage to people’s lives and to many businesses. That said, some organisations seized the opportunity to make changes – and as we’ve seen in other podcast episodes, the pandemic has been used as a catalyst for that change. For some organisations, the pandemic allowed them to implement things within a year that might otherwise have taken many years.
Market intelligence agency Mintel (a much valued AWA client for many years) is one such organisation. They have pursued not one but six major initiatives over the last two years – reacting to what their staff and clients needed (clear communication, more flexibility and a focus on wellness) , but also responding to major events such as the death of George Floyd in the US, which sparked a major push to develop a clear global diversity strategy.
A general approach to test, learn and refine seems to serve Mintel well, with a consistent focus on the fundamentals – communication, asking for feedback, listening and seeking expert advice to address new challenges.
AWA Host: Karen Plum
Featured guests:
- Liz Westcott, Managing Director EMEA at Mintel
- Adiat Baker - Global Diversity Manager & MintelGives US – Chair, Mintel
- Rick Miller - RD | Food and Drink Associate Director, Specialised Nutrition, Mintel
CONTACTS & WEBSITE details:
AWA contact: Andrew Mawson amawson@advanced-workplace.com
Advanced Workplace Associates: https://www.advanced-workplace.com/
AWI contact: Brad Taylor btaylor@advanced-workplace.com
Music: courtesy of bensounds.com
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