In this episode, Samantha and Scott talk about the emerging phenomenon of micro fulfilment centers. Online shopping habits are changing day by day, and that means order fulfilment is changing too. With her background in retail management, Samantha provides insight into both the fulfilment side and the material handling side.

In part two of this two-part episode, Samantha and Scott continue their conversation with Jennifer Thieme Kehres, Director of Business Development at Amigo Mobility, about how the Amigo material handling line got started. Jen talks about building the industrial sales network and how once we had the product, we needed to find partners to help us get this idea rolling. Jen and Scott reminisce about some of their first demos for the Amigo Road Show.

In part one of this two-part episode, Samantha and Scott sit down with Jennifer Thieme Kehres, Director of Business Development at Amigo Mobility, to discuss how the Amigo material handling line got started. Jen talks about how Amigo Mobility has expanded its products into multiple different markets over the years and what we learned from that when developing our material handling line.

Industrial equipment is a significant investment for any business, but it can be a long time before those investments start to pay off. In this episode, Samantha and Scott discuss the cost of ownership of an Amigo material handling cart in perspective of overall business operations. They talk about how short lead times, lower entry cost, and increased efficiency allow Amigo carts to pay for themselves fairly quickly.

Between summer vacations and customer demos, we’ve been on the move quite a bit these past few months at Amigo Mobility! Samantha and Scott recap what they’ve been up to and discuss a few ways to catch Amigo if you’d like to learn more about our unique material handling carts, including our upcoming Beer & Brats event!

What do material handling and bowling have in common? It turns out that thing is Kevin Adam at Lift, Inc.! In this episode, Samantha and Scott talk with Kevin about his career as a material handling equipment dealer. Kevin shares how he's solved problems for his customers over the years and explains why great relationships are key to being successful in the business.

Every company has maintenance workers who help support the business, but how can a business support their maintenance workers? Samantha and Scott discuss several ways they’ve seen Amigo material handling carts make the job easier for maintenance employees. Scott shares a story of how a cosmetics company outfitted their Amigo material handling cart to fit their maintenance needs.

Samantha, Scott, and Tim once again reflect on lessons they’re learned from working in the material handling space. This time, they discuss what providing customized options for our Amigo material handling carts has taught us about customer satisfaction. They explain the business processes that allow Amigo to provide these options, and how they have benefited our customers.

Samantha and Scott talk with Tim Estep, Operations Manager at Amigo Mobility, to share some things we’ve learned about employee satisfaction from running our own business. Amigo Mobility has a diverse operation beyond material handling, so for other areas of the business, Tim and his team have begun to rely on Amigo material handling carts.

We’re switching it up again! Samantha and Scott explore another case study, this time featuring Cotterman Company. Cotterman found a use for their Amigo material handling carts to improve transportation for their maintenance and delivery staff, which to Scott, further emphasizes the importance of the customer demo.

We always end every episode with a story. Well today, the whole episode is the story! Samantha and Scott dive into a case study featuring Thule Group, an Amigo material handling customer. This story demonstrates how every use case for an Amigo material handling cart is different, and Amigo carts can be adapted to fit the situation.

In this special video edition of the Amigo CartCast, Samantha and Scott talk to Nic Sulfridge, a manager from a package transportation company, on how they use Amigo material handling carts at their facility. Nic’s facility is one of Amigo’s earliest material handling customers, and their feedback has helped shape the product line into what it is today. This video podcast was recorded in the Al Thieme Library at Amigo Mobility HQ in Michigan. To view the full video, visit myamigo.com/podcast.

The world of material handling sales can be complicated, so it always helps to have a partner by your side. In this episode, Samantha and Scott have a call with John Oliveira of Pioneer Reps, one of Amigo’s manufacturer representatives. They discuss their experience doing business at 180 miles-per-hour and share the benefits that partnering with a manufacturer’s rep can bring for everyone involved.

February means Valentine’s Day, so how about we KISS – Keep It Simple in Service. In this episode, Samantha and Scott sit down with Mike LaBrake, Director of Customer Service at Amigo Mobility, to talk about how ease of service is a core part of Amigo’s process, from designing our material handling carts to providing support over the phone or in the field. Scott and Mike then test their knowledge in a rapid-fire Amigo service quiz!

You’ve heard about our Amigo material handling carts, but how would you like to try them out for yourself? In this episode, Samantha and Scott discuss our process for setting up quick and easy product demos: the Amigo Road Show! You set it up, we show up – all 100% free. Scott shares some of his favorite stories from the road and how demos have made a difference for our customers.

If there’s one thing Samantha and Scott have learned, it’s that many facilities never have enough forklifts available. In this episode, they share how Amigo material handling carts often provide the perfect complement to forklifts for midsize material handling needs. With their small footprint and reliable towing capacity, Amigo carts can help free up forklifts from mundane tasks, allowing them to tackle the heavy-duty challenges they were made for (rather than carrying one little itty-bitty-baby box).

In this episode, Samantha and Scott answer the question, “What is Amigo Material Handling?” They’ll introduce Amigo’s unique motorized carts, share some background on Amigo Mobility, and describe a unique application a Michigan retailer found for their Amigo material handling carts. Get to know the people behind the products in this first episode of the Amigo CartCast!

Welcome to the Amigo CartCast! Join Amigo Mobility’s Samantha Taylor and Scott Chappell as they journey into the world of material handling with Amigo carts. Each episode, they explore innovative features, unique applications, and share stories of how Amigo motorized carts have solved problems for customers across many different industries. Tune in to learn about the endless possibilities available through Amigo’s one-of-a-kind material handling carts.