New Patient Group Podcast

Brian Wright

A podcast dedicated to improving the lives, careers and businesses of Doctors that own their own practice, their employees and their family members.  Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients.  Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more.  New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics.

read less
BusinessBusiness

Episodes

Blue Ocean Orthodontics - Creating a Business that has NO Competition with Guest Dr. Bob Skopek
Apr 1 2024
Blue Ocean Orthodontics - Creating a Business that has NO Competition with Guest Dr. Bob Skopek
AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/www.WrightChat.comWe answer your new patient phone calls, speak just  like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering concierge. All agents are USA based, highly trained and once you experience our service you will never go back.   www.NewPatientGroup.comThe Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadership and culture services all include business coaching, life coaching, career coaching for your team, and much more. Team training focuses on training your team on skill-sets that include sales, hospitality, customer service, verbiage, presentation, consumer psychology and more. We then teach them how to apply those skill-sets to the new patient phone call, new patient experience, digital workflow, treatment coordinator exam, doctor exam, financial case presentation, pending treatment, observation and also every consumer interaction they will have with patients that have bought treatment from you. Online marketing services include a fully personalized approach that customizes everything according to the vision you have and the business you want to be. Services include custom website design, search engine optimization, social media marketing and management, youtube video marketing, logo creation, professional blogging and more! Trusted by the Best: WrightChat and/or New Patient Group customers include:Dr. Stu FrostDr. Drew FerrisDr. Alyssa CarterDr. John GrahmDr. Regina BlevinsDr. Jep PaschalDr. David BoschkenDr. Bryn CooperDr. Jamie ReynoldsDr. Donna GalanteDr. Bob SkopekDr. Sean CarlsonDr. Boyd WhitlockToday's Podcast:Dive into an ocean of innovation with Dr. Bob Skopak as we explore the transformative world of Blue Ocean Orthodontics, where standing out isn't just an option—it's a necessity. Our latest fireside chat isn't your average orthodontic discussion; it's a revelation of how a clear vision and strategic outsourcing can lead to a thriving practice and personal fulfillment. Hear about the journey from conventional methods to a tech-empowered, team-oriented practice that still honors the essence of healthcare provision.Orthodontics is evolving, and we're here to guide you through its tides of change. From amusing tales that lighten the mood, we navigate to serious talks of overcoming financial strain and leveraging technologies such as OrthoFi and Dental Monitoring. Experience the candid account of embracing digital tools and fostering patient relationships remotely—proving that care isn't confined within four walls. This episode is packed with real-life lessons and the unwavering spirit needed to cultivate a successful and gratifying practice.Looking towards the horizon, we cast our vision on the future of orthodontics. We discuss the nuances of aligning business models with consumer trends and share strategies for enhancing patient experience and practice profitability. Embrace the synergy of efficiency, unique branding, and remote monitoring as we dissect the blueprint for an orthodontic practice that not only survives but thrives in today's market. Join us, and be inspired to craft your own blueprint for success in
How your New Patient Paperwork Proves your Practice Doesn't Function as a People First Business
Mar 29 2024
How your New Patient Paperwork Proves your Practice Doesn't Function as a People First Business
AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/www.WrightChat.comWe answer your new patient phone calls, speak just  like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering concierge. All agents are USA based, highly trained and once you experience our service you will never go back.   www.NewPatientGroup.comThe Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadership and culture services all include business coaching, life coaching, career coaching for your team, and much more. Team training focuses on training your team on skill-sets that include sales, hospitality, customer service, verbiage, presentation, consumer psychology and more. We then teach them how to apply those skill-sets to the new patient phone call, new patient experience, digital workflow, treatment coordinator exam, doctor exam, financial case presentation, pending treatment, observation and also every consumer interaction they will have with patients that have bought treatment from you. Online marketing services include a fully personalized approach that customizes everything according to the vision you have and the business you want to be. Services include custom website design, search engine optimization, social media marketing and management, youtube video marketing, logo creation, professional blogging and more! Trusted by the Best: WrightChat and/or New Patient Group customers include:Dr. Stu FrostDr. Drew FerrisDr. Alyssa CarterDr. John GrahmDr. Regina BlevinsDr. Jep PaschalDr. David BoschkenDr. Bryn CooperDr. Jamie ReynoldsDr. Donna GalanteDr. Bob SkopekDr. Sean CarlsonDr. Boyd WhitlockToday's Podcast:Discover the transformative strategies that will catapult your practice beyond the typical service model and into the realm of a people-first powerhouse. I'm Brian Wright, and on today's flight, we're navigating the treacherous skies of new patient paperwork and calls—chock-full of potential yet often mishandled. Step into the cockpit with me as we chart a course towards streamlined processes that not only enhance the patient experience but also prime them for a seamless journey with your practice.Prepare for a deep dive into the art of turning every interaction into an opportunity for growth. From the initial phone call to the moment your clients step through your door, we're redefining practice management. No more redundant data collection or unnecessary workload; it's time for actionable tactics that set you apart in the eyes of today's discerning consumer. So buckle up and get ready to lead your practice into an altitude where only the most innovative survive and thrive.
Charting the Path of the Future - The New NPG Podcast Format has Arrived!
Mar 28 2024
Charting the Path of the Future - The New NPG Podcast Format has Arrived!
AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/NPG Iconic Registration https://newpatientgroup.com/npg-iconic/www.WrightChat.comWe answer your new patient phone calls, speak just  like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering concierge. All agents are USA based, highly trained and once you experience our service you will never go back.   www.NewPatientGroup.comThe Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadership and culture services all include business coaching, life coaching, career coaching for your team, and much more. Team training focuses on training your team on skill-sets that include sales, hospitality, customer service, verbiage, presentation, consumer psychology and more. We then teach them how to apply those skill-sets to the new patient phone call, new patient experience, digital workflow, treatment coordinator exam, doctor exam, financial case presentation, pending treatment, observation and also every consumer interaction they will have with patients that have bought treatment from you. Online marketing services include a fully personalized approach that customizes everything according to the vision you have and the business you want to be. Services include custom website design, search engine optimization, social media marketing and management, youtube video marketing, logo creation, professional blogging and more! Trusted by the Best: WrightChat and/or New Patient Group customers include:Dr. Stu FrostDr. Drew FerrisDr. Alyssa CarterDr. John GrahmDr. Regina BlevinsDr. Jep PaschalDr. David BoschkenDr. Bryn CooperDr. Jamie ReynoldsDr. Donna GalanteDr. Bob SkopekDr. Sean CarlsonDr. Boyd WhitlockToday's Podcast:Prepare for liftoff as we navigate the latest in practice management and personal growth, with me, your pilot Brian Wright, steering the course. Season seven of the New Patient Group audio experience is your ticket to climbing higher in the business of healthcare, with a new episode format that's more dynamic and digestible. Get ready to engage with an array of thought leaders, including industry giants like Align Technology, and soak in the wisdom from our 'Growth versus Fixed Mindset' series—all tailored to maximize your practice's potential.The cockpit is bustling with excitement as we prepare to roll out episodes that are crisp, informative, and full of actionable insights. Special guests and friends from Align Technology are coming on board to share pioneering ideas for your business. We've listened to your feedback and you've made it clear: variety is the spice of life—and of podcasts. So, whether you're seeking inspiration during your jog or wanting to unwind during your commute, this season promises a blend of therapeutic narratives and a fresh, contemporary radio style. Strap in and adjust your headsets; we're on a mission to help your practice ascend to new&
Trust vs. Performance - Navy Seals Team Six Leadership Lessons for an Unstoppable Team, Culture and Business
Mar 4 2024
Trust vs. Performance - Navy Seals Team Six Leadership Lessons for an Unstoppable Team, Culture and Business
AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/March 21st Webinar with Dr. Bob Skopek and our CEO, Brian Wright https://us06web.zoom.us/webinar/register/WN_yX2suoSsQNKG0g07iN_0Qw#/registrationNPG Iconic Registration page will be live soon. We will place here when ready. For now, if you want to register please visit https://newpatientgroup.com/getstarted/ and submit your information. www.WrightChat.comWe answer your new patient phone calls, speak just  like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering concierge. All agents are USA based, highly trained and once you experience our service you will never go back.   www.NewPatientGroup.comThe Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadership and culture services all include business coaching, life coaching, career coaching for your team, and much more. Team training focuses on training your team on skill-sets that include sales, hospitality, customer service, verbiage, presentation, consumer psychology and more. We then teach them how to apply those skill-sets to the new patient phone call, new patient experience, digital workflow, treatment coordinator exam, doctor exam, financial case presentation, pending treatment, observation and also every consumer interaction they will have with patients that have bought treatment from you. Online marketing services include a fully personalized approach that customizes everything according to the vision you have and the business you want to be. Services include custom website design, search engine optimization, social media marketing and management, youtube video marketing, logo creation, professional blogging and more!  Trusted by the Best: WrightChat and/or New Patient Group customers include:Dr. Stu FrostDr. Drew FerrisDr. Alyssa CarterDr. John GrahmDr. Regina BlevinsDr. Jep PaschalDr. David Boschken Dr. Bryn CooperDr. Jamie ReynoldsDr. Donna GalanteDr. Bob SkopekDr. Sean CarlsonDr. Boyd WhitlockToday's Podcast:Dive deep into the world of elite leadership with our examination of Navy SEALs Team Six's sophisticated approach to trust and performance. Our discussion reveals how the medical industry can revolutionize leadership hiring, taking a page from the SEALs’ playbook to empower their practices. We place a spotlight on Dr. Sean Carlson's innovative Simple Orthodontics and the transformative impact of such models. If you're intrigued by a leadership strategy that can enhance your team's output, sharpen your organization's efficiency, and elevate personal and financial freedom, this episode promises invaluable insights.Experience a paradigm shift as we dissect the unconventional wisdom behind the SEALs' leadership selection. We bring to light how trust can outweigh mere performance metrics, and why placing the right individuals in leadership positions is crucial for a thriving organization. Sit down with our esteemed guest, Dr. Bob Scopac, and get a sneak peek at our exclusive MPG Iconic event. This episode is a treasure trove for those seeking to cultivate a team that's not just high-performing but also profoundly trusted and interconnected.Ca
Avoiding the Biggest Mistake Private Practices Make When Selling to Corporations
Feb 1 2024
Avoiding the Biggest Mistake Private Practices Make When Selling to Corporations
Register for NPG Iconic: https://newpatientgroup.com/getstarted/Register for our February Bootcamp: www.Bootcamp.NewPatientGroup.comwww.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! Transform your practice by outsourcing to our team of new patient phone call experts.www.NewPatientGroup.comAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. Embarking on a journey of true entrepreneurial enlightenment, this episode peels back the curtain on the complex dance of selling family-owned practices to the voracious appetite of corporate giants. I, Brian Wright, with a treasure trove of insights as a former plastic surgery corporation CEO, lay bare the crucial mindset shifts and the embrace of coachability that can turn your business struggles into golden opportunities. Also in the spotlight is the resounding success of our MPG Iconic event, setting a new paradigm for orthodontic industry gatherings that you simply can't afford to miss.The conversation then pivots to the future, where we're lighting the way with our new initiatives. I'm thrilled to welcome Dr. Bob Skopek for our first CEO fireside chat, promising no-holds-barred business banter that you can catch on our podcast. With the advent of 'Thursday Thoughts', our digital marketing maestros will be serving up weekly wisdom that's sure to elevate your online presence. And for those craving to disrupt the status quo, my upcoming keynote at OrthoFi's Nexus National Event will challenge your perceptions on leadership and entrepreneurship.In the final stretch, we get up close and personal with the trials that accompany business ownership. From my own trenches at New Patient Group, I recount the siren call of short-term fixes and the salvation that lies in delegation and trust. I underscore the significance of quality and consistency over quick, cheap solutions, especially when standing your ground against corporate takeovers. Concluding with a rallying cry, I advocate for the power of professional coaching and a strategic business approach that can transform selling your practice from an act of desperation to a crowning achievement.This podcast is dedicated to orthodontists that own their own practice, their employees and their families. It is also followed by other doctors that include dentists and every other type of doctor there is. It is also followed by restaurant owners and many other types of business owners.
Welcome to 2024 - The Year you Fired Yourself
Jan 1 2024
Welcome to 2024 - The Year you Fired Yourself
www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! Transform your practice by outsourcing to our team of new patient phone call experts. www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. Today's Podcast:Have you ever considered the radical act of 'firing yourself' to jump start a transformation? That's exactly where we begin this season, exploring not just career revitalization but diving into the nitty-gritty of orthodontics, healthcare, and the pursuit of freedom. In an unexpected twist, a chance meeting with my old flight instructor, Preston, serves as a springboard for discussing life's unexpected stalls and how to handle them with finesse. This episode isn't just about looking back but catapulting forward into a future where challenges are not just met but conquered with grace.Leadership isn't just a buzzword; it's the cornerstone of thriving in tough times, as our patient group practices have shown by prioritizing fan creation over advertising. I'm also spilling the beans on our upcoming MPG iconic event in Colorado Springs, where transformation isn't just promised—it's inevitable. Plus, get ready for some high-impact collaborations, including my new role with the Invisalign faculty and a host of workshops set to infuse your practice with fresh innovation.To wrap things up, we'll chat about the importance of ditching the blame game in favor of accountability and continuous self-improvement. I'll share stories that reinforce the value of patience, adaptability, and the rewards they bring. And as we sign off, know that your support fuels this journey we're on together. So, go ahead and engage with us, leave those reviews, and let's make 2024 a year of extraordinary growth and success.
What a Down Economy Really Said About your Practice in 2023
Nov 1 2023
What a Down Economy Really Said About your Practice in 2023
www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs.Today's Podcast Description:What if the secret to successful business management lay hidden in the process of stew-making? Well, we've unlocked that secret in our Season 6 finale podcast episode. We reflect on the wisdom gained from our recent NISO event in Montreal, where we stirred the pot with our listeners, developing ideas and solutions for business growth. Echoing the spirit of self-reflection, our adventures in Montreal, including a memorable night out at a Montreal Canadians hockey game, have played a pivotal role in our journey to becoming better entrepreneurs.Bouncing back from a stumble in stew-making, we navigate through common business missteps and underline the significance of interpreting numbers accurately for future progress. Our recent family transition from Houston to Colorado Springs has not only amplified health issues but has also drawn attention to the necessity of identifying weaknesses and areas of growth in business, particularly during prosperous times. We underscore the dire need to stay focussed and observant even when the business landscape appears to be thriving. The final wrap-up of Season 6 shifts focus to the role of detail in business, especially in a dwindling economy. We discuss strategies to face the worst and emerge at our finest, ponder over the financial implications of paper-click, and deliberate on the five biggest challenges our listeners faced this year. Before closing Season 6, we extend a challenge to our listeners to contemplate their five most significant struggles and devise ways to improve. Stay tuned, as we offer a complimentary business consultation and stress on the necessity of leaving reviews and ratings for our podcast.A podcast dedicated to orthodontists that own their own practice as well as any other business owner or employee looking to advance their career and life forward!
The Real Reason your Online Marketing is NOT Producing the Exceptional Results you Need
Oct 2 2023
The Real Reason your Online Marketing is NOT Producing the Exceptional Results you Need
Free On-Demand Workshop at www.NewPatientGroup.com/FreeCourseswww.WrightChat.com - Answering and Scheduling your New Patient Phone Calls so you can focus on the new patient experience when people enter your practice. Welcome to today's podcast with our Founder and CEO, Brian Wright. Have you ever wondered why your digital marketing strategies aren't delivering the results you so desperately desire?  Prepare to unravel the mystery with us as we transcend the borders of conventional knowledge to give a refreshing perspective on digital marketing. Dive into the realm of customer focus and scalability, as we discuss our new patient group coaching program, a harmonious blend of business and life coaching, leadership training  culture building and online marketing. We discuss the significance of fostering an environment that breathes customer focus and automating processes for time efficiency, the role of strategic planning, and investing in team training for an unmatched customer experience. Hear about the transformational journey from being a Chief Everything Officer to Chief Executive Officer, an insightful revelation for your digital marketing success.As we wrap up the episode, join us in exploring the powerful influence of culture on digital marketing success. We'll touch on why Pay-Per-Click advertising might not be the best strategy and how you can reap the most out of your digital marketing efforts. The significance of personalized content, regular meetings with your digital marketing company, and cultivating a culture that encourages your team's participation in social media content creation cannot be overstated. So gear up, tune in, and let's journey together towards unparalleled digital marketing success.
The Absolute Best Events that You and Your Team Will Likely Never Attend
Sep 1 2023
The Absolute Best Events that You and Your Team Will Likely Never Attend
www.NewPatientGroup.comwww.WrightChat.comEver wondered what the secret ingredients are that transform a single dental practice into a global empire? I'm going to take you on a thrilling journey that started with a single practice and blossomed into 250 across multiple countries. This episode is a treasure trove of valuable insights on the principles and strategies that catapulted my business to the top, which are also applicable to both family-owned and multi-location practices.As we navigate through this exciting journey, we also unpack the genesis of NPG Iconic, an event known for its innovative ideas and unique perspectives from experts outside the orthodontic industry. We'll shed light on how non-clinical skill set training for team members can set your practice apart from the competition, and spill the beans on some exhilarating plans for this event. One of the highlights of our discussion will be the impact of attending events outside of your industry, the merits of speakers from diverse backgrounds, and the superior returns of investing in your business as compared to traditional advertising.Finally, we'll dive deep into the indispensable role of transparency in business and public speaking. Prepare to learn the power of vulnerability in forging stronger connections with your audience. We'll also shed light on how to enhance your business brand, convert your patient base into your sales force, and revamp job descriptions in a way that will revolutionize your practice. As a thank you for joining us on this ride, we are offering free business consultations for those who give reviews and show support for the podcast and New Patient Group. So sit back, tune in, and prepare to be enlightened!
Harnessing Calmness During Turbulent Times - Learning to Lead your Practice by Executing the #1 Trait of Great Pilots and Baseball Umpires
Aug 1 2023
Harnessing Calmness During Turbulent Times - Learning to Lead your Practice by Executing the #1 Trait of Great Pilots and Baseball Umpires
Click here to access our Free On-Demand Courseswww.WrightChat.com Have you ever wondered what separates an exceptional leader from an average one? Join me as I take you on a journey through my personal experiences as a professional baseball umpire and a pilot, highlighting the pivotal role of curiosity in leadership and how this trait can be a game-changer in business scenarios.From high-stakes situations in the cockpit to intense moments on the baseball field, these experiences have taught me invaluable lessons about calmness amidst chaos, and the importance of non-coachable traits in leadership. Listen in for an intriguing account of a plane nose-diving due to a pilot's mistake, where I emphasize the significance of staying composed in nerve-wracking situations. We then switch gears to the world of professional baseball, shedding light on what evaluators look for in umpires, and how chaos can actually be a great platform to showcase one's skills.Navigating through the complexities of leading in a down economy, we discuss why it's crucial to inspire and motivate your team beyond just numbers. We delve into strategies to handle difficult circumstances, like angry patients, and turn negative situations into positive outcomes. Wrapping up, we explore the idea of leading with empathy, clear guidance, and focusing on controllable aspects during turbulent times. Tune in to discover how commitment to practice and self-improvement is the key to effective leadership, even when things go south. Join us and turn your leadership around!Click here to access our Free On-Demand Courseswww.WrightChat.comWe answer, speak as your employee and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.comAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We work with practices that want to increase their Invisalign or other types of clear aligner share to chairWe are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. In this months podcast we discuss culture building at your practice and how it can transform the lives of others.
Three Payment Plan Mistakes Preventing you from Starting More Clear Aligner Cases
Jul 3 2023
Three Payment Plan Mistakes Preventing you from Starting More Clear Aligner Cases
Click here to access our Free On-Demand Courseswww.WrightChat.comWe answer, speak as your employee and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.comAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We work with practices that want to increase their Invisalign or other types of clear aligner share to chairWe are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. In this months podcast we discuss culture building at your practice and how it can transform the lives of others.
How a Transformative Culture Can Forever Impact the Lives of Others - A Special Tribute to Dr. Boyd Whitlock
Jun 1 2023
How a Transformative Culture Can Forever Impact the Lives of Others - A Special Tribute to Dr. Boyd Whitlock
Click here to watch our Live Workshop from AAO 2023 in Chicago.Click here to access our Free On-Demand Courses www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. In this months podcast we discuss culture building at your practice and how it can transform the lives of others.
The Most Ironic Thing About Your Patient Non-Compliance Complaints
May 3 2023
The Most Ironic Thing About Your Patient Non-Compliance Complaints
Click here to watch our Live Workshop from AAO 2023 in Chicago.www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs.
How You Are Doing to your Business What Price Shoppers Are Doing to Your Practice
Apr 3 2023
How You Are Doing to your Business What Price Shoppers Are Doing to Your Practice
www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs.
The Presentation Power of the Framing Effect - How to Get People to Draw Different Conclusions Based on the Same Information
Mar 1 2023
The Presentation Power of the Framing Effect - How to Get People to Draw Different Conclusions Based on the Same Information
www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs.
Why your Receptionist is your New Treatment Coordinator - Five Ways that Redefine the Receptionist Role to Thrive in the New Economy
Feb 2 2023
Why your Receptionist is your New Treatment Coordinator - Five Ways that Redefine the Receptionist Role to Thrive in the New Economy
www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. t your orthodontic or dental practice, your receptionist is often the first point of contact for most patients. Traditionally, the main purpose of their job was to greet patients in the office, answer the phones, and schedule appointments. But with the growth in this industry, their job has become so much more. Your receptionist plays a crucial role in propelling new patient growth as they take on more of a treatment coordinator role, selling your practice to your clients and potential clients. Did you know that on average, those looking for a dentist or orthodontist are calling up to five offices before they decide to visit? That means your potential patients are talking to your receptionist and four other receptionists before they bring their business to the one who impressed them the most. This means your receptionist has to really wow every individual they speak to over the phone. They have to act as a salesman to really leave a lasting impression on the individual in order to compete with the other four receptionists they’ll talk with. With so much competition in the dental and orthodontic field, every practice needs to find a unique way to stand out against the competition. Your receptionist is your secret weapon here. In this new economy, your receptionist will need to play five different roles in order to capture the attention and commitment of new patients. One: Get Patients to ScheduleBecause most patients are calling multiple offices, every phone call inquiry is not equivalent to the number of new patients you will see entering your practice. Your receptionist may answer 20 phone calls one day, even if every question is answered right on script, this does not guarantee that the caller will schedule an appointment at your office. Your receptionist has to be trained to go off script and to create a compelling argument that separates you from every other doctor they have called. Most receptionists follow the same script and provide callers with the same answers as their competitors. Most
Welcome to 2023 - Three Ways to Reduce the Headaches Associated with Employee Onboarding & Training
Jan 4 2023
Welcome to 2023 - Three Ways to Reduce the Headaches Associated with Employee Onboarding & Training
www.NewPatientGroup.com/FreeCourseswww.WrightChat.com - We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! At New Patient Group, we are more than just orthodontic consultants. We are a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs.
How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead for the New Economy
Nov 4 2022
How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead for the New Economy
How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead www.NewPatientGroup.com/freecourseswww.WrightChat.com - Let us answer all your new patient calls or answer and schedule the new patient calls you miss.New Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill-sets you and your team must have to succeed in today’s commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients, while spending virtually nothing on advertising. We are founded by Brian Wright, a world renown expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world including Invisalign, Henry Schein, Dental Monitoring, OrthoFi and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice and how we can customize something specific to your wants/needs.
How to Grow your Business, while Strengthening your Marriage
Oct 11 2022
How to Grow your Business, while Strengthening your Marriage
www.NewPatientGroup.com/PodcastFree On-Demand Courses - www.NewPatientGroup.com/FreeCoursesLet us answer your new patient phone calls for you at www.WrightChat.comNew Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to stand out amongst their competition and thrive in the new economy. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest names in orthodontics as clients, while spending virtually nothing on advertising. With many choices out there what makes us unique to all of them is the relationship we have with our clients and the fact we come from outside your “practice bubble” with expertise on the hundreds of non-clinical skill-sets you must have in order to thrive in today’s commoditized environment. We are founded by Brian Wright, a world renown expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world including Invisalign, Henry Schein, Dental Monitoring, OrthoFi and others. He has been described by many as the combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their business, advance their careers, break through plateaus, improve conversion, increase new patients and more!  Schedule a Free Consultation today and let us learn more about you, your practice and how we can customize something specific to your wants/needs.