Talkin’ Winter with Swinter

Ken Boegeman, Jr.

Come along as Swinter Group staff, vendors, colleagues and friends discuss every aspect of the snow and ice management industry. Hosted by Ken Boegeman, President of Swinter Group, Inc.. Topics will cover anything and everything we can think of to help contractors grow their snow removal business.

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Getting Acclimated to the Snow Business

Getting Acclimated to the Snow Business

Ken, Brent and Jason talk about some of the challenges associated with hiring and training new account managers in the snow business.

Getting Acclimated to the Snow Business

Getting Acclimated to the Snow Business

Ken, Brent and Jason talk about some of the challenges associated with hiring and training new account managers in the snow business.

Photos - to take or not to take?

Photos - to take or not to take?

Ken, Brent and Jason talk about the liability associated with taking and saving photos during or after a snow event.

Working With Nationals

Working With Nationals

Ken, Brent and Jason talk a bit about the pros and cons of working with national brokers.

Why Are Liquids Everywhere?

Why Are Liquids Everywhere?

Ken, Brent and Jason talk about why advertisements for liquid equipment are everywhere you look...is the gear worth the hype?

When to buy equipment?

When to buy equipment?

Ken, Brent and Jason bat around pros and cons of when it's best to buy or sell equipment.

3 - Honest in the Post Season

3 - Honest in the Post Season

Ken, Brent and Jason talk about how important it is to be honest when dealing with property damage in the post season.

2 - Snow Blowers

2 - Snow Blowers

Ken, Brent and Jason talk about snow blowers - are the good, bad or why?

1 - In Field Repairs

1 - In Field Repairs

Ken, Brent and Jason say goodbye to Zack and talk about repairs in the field.

Automation in the Snow Industry

Automation in the Snow Industry

Ken, Zack and Brent talk about how automation is changing the snow removal industry.

Bag Product Procurement

Bag Product Procurement

Ken & Zack discuss tips and tricks for procurement of your packaged deicers.

Off Season Material Storage

Off Season Material Storage

Ken & Zack discuss tips and tricks on storing your deicing materials through the off-season.

Bulk Deicers Procurement

Bulk Deicers Procurement

Ken & Zack discuss the bulk deicer procurement process.

Off Season Storage

Off Season Storage

Ken and Zack talk discuss tips and tricks for off-season storage of your equipment.

When to Sell or Upgrade Your Equipment

When to Sell or Upgrade Your Equipment

Ken, Zack and Brent talk about when it's best to sell or upgrade your equipment.

Know Your Costs

Know Your Costs

Ken, Zack and Brent discuss some tips on how to realize what your costs really are...and what they aren't.

The Future of Snow Removal

The Future of Snow Removal

Ken, Zack and Brent talk about the future of the snow removal industry.

Making Changes Mid Season

Making Changes Mid Season

Ken, Zack and Brent talk about some things to consider as you decide if making staff or production changes mid-season is a good idea.

Busted Forecasts

Busted Forecasts

Ken, Zack and Brent talk about the frustrations associated with forecasts that bust.

Building Customer Relationships

Building Customer Relationships

Ken, Zack and Brent talk about the importance of building and maintaining customer relationships, especially in a world where they may not have time (or be allowed) to be taken to lunch. Ideas include finding reasons to be on property so you can connect for even just a few minutes. .

How Much Customer Contact is Too Much Customer Contact?

How Much Customer Contact is Too Much Customer Contact?

Ken, Brent, & Zack talk about how to approach a potential customer and walking the fine line between too much and not enough contact. This episode goes over their experiences both selling and being sold to... what worked and what just makes people mad.