The Cult Your Brand Podcast

Jack Heald

The Cult Your Brand Podcast is about the art and science of changing minds, building cultures and nurturing loyalty.

In a time when people care more about reasons to hate one another, we talk with  the people who specialize in reasons to love, people with a track record of creativity.

We hear their stories. We learn from the struggles they faced, the obstacles they overcame, the so-called "solutions" they tried that failed, and ultimately the winning behaviors we can emulate.

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BusinessBusiness
Society & CultureSociety & Culture
MarketingMarketing
EntrepreneurshipEntrepreneurship
RelationshipsRelationships

Episodes

9 - Craig Arthur: from Professional Gambler to Branding Wizard
Dec 6 2023
9 - Craig Arthur: from Professional Gambler to Branding Wizard
Have you ever wondered about the psychology of successful brands? Branding wizard Craig Arthur explains. Craig explains how he got there, from being riveted by the book 'You Don't Have to Be Born Brilliant' to birthing a unique concept and refining it over time. We discuss how emotional connections and psychological triggers are the backbone of successful branding. We discuss the dynamics of family-oriented partnerships and the importance of a robust company culture. (And we take a brief detour down memory lane to recall our mutual experiences of Wizard Academy.) Craig shares his insights into the reasons loyalty and aligned incentives are crucial to nurturing strong relationships with clients. He delves into the challenges traditional marketing agencies pose to business owners and introduce the concept of The Uncovery, a powerful tool with the potential to reveal the essence of what it takes to make a business the leader in a category of 1. We navigate the differences between cults and brands, shedding light on the impact of character flaws on success. We discuss the character diamond, a tool for creating a believable personality for a business. Finally, we touch upon how emotional connections can be both a magnet and a manipulator. Our conversation winds up with us sharing our favorite fictional heroes and their inspirational qualities. Connect with Craig Arthur via email.At Cult Your Brand, we're obsessive about loyalty - how to get it, how to keep it, what to do so you never lose it. Ready to transform your slightly-better-than-average brand into a lovable, personable powerhouse brand? Let's talk.  Contact information for Jack Heald & Cult Your BrandCult Your Brand WebsiteJack Heald on TwitterWizard of Ads WebsiteJack Heald on LinkedInLearn how to Cult Your Brand. Who are these Wizard of Ads people and what are they all about?Explore the magic which is the Wizard Academy.
8-Matthew Burns: How Do You Build Trust Before the Sale?
Sep 11 2023
8-Matthew Burns: How Do You Build Trust Before the Sale?
You've been told you must build trust and credibility to grow your business, right? And that the key to building your business is to bombard potential customers with irresistible offers. But you've done that. Turns out, they resist your offers, trust you less and you feel like a jerk.There's got to be a better way, right?Matthew Burns has that solution: create trust before the sale. Matthew explains how to do that, as well as:How to turn your weaknesses into a marketing advantageWhy authenticity is essential to both business growth and customer retentionThe true impact of keeping promises and the true cost of using ambiguous language Matthew Burns has mastered the art of creating trust before the sale. He's a partner in Wizard of Ads, an international agency renowned for their innovative marketing. His work centers around making businesses known and loved long before a sale is made. He's got a track record for delivering exceptional results, and an unconventional approach to building trust. Key moments: 00:07:58 - The Role of Negatives in Trust 00:15:52 - Using Social Media to Highlight Vulnerabilities 00:17:53 - Sharing Screw-Ups Builds Trust 00:25:25 - Trusting First to Gain Trust00:38:00 - Becoming the Trusted Choice 00:45:21 - Selling the Negative00:50:35 - Pricing Transparency 00:59:24 - Vulnerability and Authenticity 01:06:18 - Never Worry About Making MistakesResources for this episodeContact at:  matthewburns@wizardofads.com  Book discussed:  The Moral Molecule Matthew's LinkedIn ProfileMatthew's Instagram ProfileAt Cult Your Brand, we're obsessive about loyalty - how to get it, how to keep it, what to do so you never lose it. Ready to transform your slightly-better-than-average brand into a lovable, personable powerhouse brand? Let's talk.  Contact information for Jack Heald & Cult Your BrandCult Your Brand WebsiteJack Heald on TwitterWizard of Ads WebsiteJack Heald on LinkedInLearn how to Cult Your Brand. Who are these Wizard of Ads people and what are they all about?Explore the magic which is the Wizard Academy.