#84 - Mastering Empathy and Connection in Financial Planning with Brendan Frazier

Only Fee-Only

Mar 13 2024 • 35 mins

Ever wondered about the importance of really listening, or how being genuinely interested can improve a conversation? In our latest podcast episode of Only Fee Only, we're joined by Brendan Frazier, an expert in understanding people's emotions in finance. He talks about how he went from a regular advisor to promoting understanding and empathy in financial advice. Brendan will share tips on how to really connect with clients beyond just the numbers.

This episode is perfect for planners looking to make their client meetings more engaging and meaningful. Brendan uses his own experiences to show us how to have deeper conversations that really get to the heart of what clients want and need. If you're tired of the same old sales methods and want to learn how to ask better questions and be more curious, this is for you.

We also talk about the several keys to success in financial advice: having the right mindset, emotional intelligence (EQ), and intelligence (IQ). Brendan discusses why being positive is crucial, and how good communication—especially listening—can change your relationships for the better. By the end of this episode, you'll want to improve how you listen, understanding the role of empathy in every chat. Don't miss out on Brendan's valuable advice on how to be better at the human aspect of financial advice.

Brendan's Social:


X: @jbrendanfrazier

Music in this episode was obtained from Bensound.