PODCAST

PBLINK Stories

Bill Mair

PBLINK Stories is a series of podcasts by PBLINK where we get behind the business to talk to the person. We’re interested in their unique story and their secret of success. Knowledge from Diversity. Interviews by Bill Mair of PrecisionPresentation.com.

S02E08: Sławek Strzykowski: Drones Can Help Autistic People Manage EmotionsS02E08 Trailer: Sławek Strzykowski: Drones Can Help Autistic People Manage EmotionsS02E07 Peter Kuncewicz: Chartered Accountant on Demand!Trailer S02E07 Peter Kuncewicz: Chartered Accountant on Demand!S02E06: Duccio Zambrini: Thriving Through a Human-to-Human ApproachTrailer S02E06: Duccio Zambrini: Thriving Through a Human-to-Human ApproachS02E05 Michael Dembinski: England’s Most Polish SonTrailer S02E05 Michael Dembinski: England’s Most Polish SonS02E04 Iwona Lebiedowicz: It’s All About PeopleTrailer S02E04 Iwona Lebiedowicz: It’s All About PeopleS0203 Ola Fiddler LeaderTrailer S0203 Ola Fiddler LeaderS02E02 Jan Szczepański: The Techno-Dancing Accountant EntrepreneurTrailer S02E02 Jan Szczepanski: The Techno-Dancing Accountant EntrepreneurS02E01 Inga Kopala: Making it Personal
What’s behind the success of Amberth, the high-end kitchens and bathrooms design studio in London, which enjoys a great reputation for quality and reliability as well as style? It’s led by a woman, MD Inga Kopała, and around half the workforce directly employed are women, too. Is that the key, or is that just part of it? Amberth deals mainly with residential clients and frequently it is the woman in the household who takes most interest in the detail of the kitchen or bathroom design. Certainly, women feel less likely to be talked down to or patronized when discussing construction or design with a female designer.Amberth is a family firm, run by Inga, with her husband as Project Director, and his brother in Poland manufacturing the furniture. Inga is committed to the value of people and the role they play. Of course, Amberth uses only the best materials and appliances, but if the communication and trust is not there between clients and design/installation ream, the client will not appreciate the end result and it will all be for nothing.Leadership showed during lockdown, too. When they had no choice but to close the showroom for a while, the company discovered that it was actually an opportunity. Inga led her team to brainstorm ideas to respond to lockdown restrictions which led to innovative solutions, better in the long run for their clients. Now, Amberth has honed their remote consultation process to a fine art. Lockdown also gave Inga the time to bring in an outside perspective in the form of a business Action Coach. Effective leadership means admitting when you don’t have all the answers.
Sep 1 2021
20 mins
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