Embrace the uncertain, and make it your stronghold. In episode 2 of our podcast, "Ride the Waves of Uncertainty," we sit down with Drew Howell, Chief Customer Officer at CXY. Drew shares his rich experiences and insights from building his own company after univeristy to navigating the FinTech industry from 2010 to 2022.
You'll gain actionable insights into enhancing both customer and employee experience, understand the different forms leadership can take, and learn the lessons Drew picked up along his journey. A highlight of our chat revolves around the importance of mentorship in leadership. So, buckle up, get comfortable, and let's ride the waves of uncertainty together.