Max and Vince are thrilled to introduce you to Mariana Machado, VP Global Cultural Transformation at Accor.

With Mariana, we will walk through the ambitious bottom-up journey of transformation that is happening around the world within Accor.

It all started 3 years ago, when she joined a small group of rebels, going on a mission to put people first and getting employees to express themselves and their needs.

Now the transformation is well alive and touched more than 200k people.

1:48, Mariana's professional story and what led her to transforming Accor.

6:23, How to create value and serve people better, authentically?

8:31, How did the transformation work?

12:30, How did Accor shift people's mindset toward more people centricity?

13:30, How did they include employees and make them change how they feel?

16:45, Where are they now in the transformation journey?

18:25, What surprised her the most in the process?

20:30, How do you empower employees to be themselves? How do improve Diversity and Inclusion?

24:17, How would she summarize key elements of the success of this transformation?

26:07, How did they measure the success of their project?

29:32, Who would she like to send a message to?

30:30, A last word to other HR professionals.

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Have a good listening!

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