From local government to the healthcare, Mike Haley has since spearheaded efforts in fraud detection and prevention for over 30 years. In his current role as CEO of Cifas, a not-for-profit focused on fighting fraud and financial crime, Mike aims to foster cross-sector collaboration to confront fraud head-on. In this episode we discuss the role of social engineering in the evolving fraud landscape, how automation is enabling fraud at scale, and the need to reshape the narrative around fraud victims.

[00:50] Mike’s first role and accidental journey to a career in fraud prevention
[02:50] Transitioning to more a strategic role
[06:00] Lord Goldsmith's 2006 review of fraud, a turning point
[07:21] A short-sited closure of the National Fraud Authority has likely cost the UK millions in fraud
[08:11] Bringing an anti-fraud culture to the Ministry of Defense
[09:22] Prevention is better than cure
[11:34] Social engineering
[15:17] The impact of deepfakes on social engineering
[19:22] A smart community working together to stay ahead of fraudsters
[19:54] A new and perfect storm
[21:04] Social engineering and automation
[21:56] An increase in identity fraud
[23:58] Protective Registration, a Cifas solution
[26:05] Collaboration and data sharing
[34:33] Changing the narrative around victims of fraud
[38:25] Mike's predictions